Practically Tomorrow

Meredith Hawkins, GoTo’s Chief People Officer, and Dan Schawbel, Managing Partner of Workplace Intelligence, discuss how AI is fundamentally reshaping talent development and the employee experience. In this episode, they dig into GoTo’s 2025 Pulse of Work report. A key finding, 62% of employees said AI is significantly overhyped, but 86% admit they aren't using AI to its full potential. Together, Meredith and Dan dig into the need for adaptability and soft skills like critical thinking, in an AI-integrated work environment. They also explore the future of work with AI potentially accelerating a shift towards remote work, strategies for upskilling employees, and adapting organizational structures to harness AI’s potential.

Olga Lagunova, GoTo’s Chief Product and Technology Officer, catches up with Neil C. Hughes—a Top Voice on LinkedIn and producer/host of the Tech Talks Daily podcast. This episode is geared toward business leaders who are looking to adopt AI or are already integrating AI into their organizations. Together, Neil and Olga discuss future-proofing AI projects, avoiding pitfalls, and how to set AI projects up for measurable success. Key insights? Aligning AI with business problems, the critical role that data readiness plays, investing in employee AI training, navigating "shadow AI," and focusing on gradual, measurable wins.

Meredith Hawkins, GoTo’s Chief People Officer, and Dan Schawbel, Managing Partner of Workplace Intelligence, discuss the transformative impact of AI on the workforce. They explore how Chief People Officers are adapting to AI's impact on the employee experience and traditional job functions. Together, they discuss GoTo’s 2025 Pulse of Work report, revealing the untapped potential of AI in organizations of all sizes and its impact on the workplace. A key finding, 51% of employees believe physical offices will become obsolete in the future. And 62% of employees prefer AI-enhanced remote work over in-office. The episode also covers AI's role in enhancing work-from-anywhere flexibility, how agentic AI can transform departments like HR, recruiting, and customer care, as well as the importance of AI transparency in the workplace.

Peter Mahoney, GoTo’s Chief Commercial Officer, sits down with Jacob Morgan—five-time bestselling author, TED speaker, and founder of the Future of Work Leaders Community—to explore how AI is shaping the workplace, leadership, and the employee experience. Together, they discuss GoTo’s latest 2025 Pulse of Work report, revealing the untapped potential of AI in organizations of all sizes and its impact on the workplace. A key finding, 51% of employees believe physical offices will become obsolete in the future. And 62% of employees prefer AI-enhanced remote work over in-office. Jacob shares insights on the evolving role of technology for CHROs, the unique challenges and opportunities for small businesses, practical advice for leaders, and why human connection remains essential in an AI-driven world.

This episode covers the latest, most alarming cyberthreats and how Managed Service Providers, business leaders, SMBs, and consumers can defend against them. Joining GoTo's Kim Zupancic is Steve Brining (CISSP), Cybersecurity Evangelist at Acronis, CW3 and a Commanding Officer in the Arizona Army National Guard. Together, Kim and Steve delve into Acronis' Cyberthreats Report, which is based on over 1M unique endpoints worldwide. Steve covers the most common attack vectors, the red flags to look for especially with the rise of AI-driven attacks, how MSPs can position themselves as trusted cybersecurity advisors, and practical tips on staying vigilant. No surprise, the best offense is a strong defense — from everyday tactics, like multi-factor authentication, to the more advanced like GenAI-assisted defenses, deep fake recognition drills, and incident response plans. Knowing businesses aren't the only targets out there, this episode concludes with pro-tips for consumers too.

Peter Mahoney, GoTo's Chief Commercial Officer, discusses how AI is impacting the job market with Zeus Kerravala, Founder and Principal Analyst at ZK Research. Together, they explore how AI is reshaping jobs, with considerations for small and medium-sized businesses. Zeus explains the transformative potential of AI, the importance of re-skilling, and the roles employers and governments can play in this global digital transformation.

Fresh off the heels of GoFurther, Peter Mahoney, GoTo's Chief Commercial Officer, catches up with Brian Solis, Digital Futurist and Head of Global Innovation at ServiceNow, about how AI already is and will radically transform the workplace and human behavior. As a nine-time best-selling author, Brian shares how to rethink your mindset to become the visionary and voice for a future that doesn’t yet exist, a concept covered in his latest book, Mindshift. Peter and Brian delve into GoTo's 2025 Pulse of Work Report, which surveyed 2,500 global employees and IT leaders on AI use and sentiment. Spoiler alert! A key finding, 62% of employees said AI is significantly overhyped, but 86% admit they aren't using AI to its full potential. The episode also covers how business leaders can lead with empathy, and lean into the unknown to unlock AI's transformative potential.

Joe Walsh, VP of Global Marketing at GoTo, discusses AI and customer experience with Michael Krigsman. As the founder and host of the widely acclaimed CXOTalk podcast, Michael shares how companies of all sizes can delight customers with Generative AI, stressing the importance of AI being seamless and invisible to customers. Together, Michael and Joe discuss the importance of trust, transparency, leadership buy-in, and high-quality data in deploying AI effectively. The episode also explores how AI can offer SMBs an edge.

Alix Hagan, VP of Marketing at GoTo, discusses the latest AI and IT trends with Alex Kantrowitz, independent tech journalist and founder of the Big Technology newsletter and podcast. As a veteran journalist, Alex sheds light on the current state of generative AI—covering key players OpenAI, Anthropic, and Google DeepMind—and where the market is headed. Alix shares her take on how artificial intelligence is influencing IT, the value it offers SMBs, the practical ways to implement AI, and the pitfalls to avoid.

David Evans, VP of Product Management at GoTo, discusses practical applications of AI for small to medium-sized businesses with Jon Arnold, independent technology analyst and founder of J Arnold & Associates. A tech thought leader, Jon offers a unique take on how AI can help automate tasks, increase operational efficiency, and introduce new capabilities, like AI agents for business communications. The discussion also covers the evolution of the digital workforce, the significance of choosing the right AI technology partner, and how SMBs can get started on their AI digital transformation journey.