Practice Acceleration Podcast

Cancellations are one of the major problems in every healthcare practice. Albeit common, it causes a lot of chaos in the business. How do you prevent cancellations from happening and save your business from massive profit and opportunity loss?

When cancellations occur, it creates a sequence of negative outcomes for you, your healthcare practice, and the patient. It indicates that patients don't consider your time valuable, they don't get the results they want, you miss a lot of opportunities, and it's a total waste of energy.

To put an end to your cancellation dilemma, you'll have to do a reality check and figure out how much cancelled appointments are costing your practice. It gives you a clear picture of what needs to be done and the policies you need to implement.

In this special episode, we'll share with you the behind-the-scenes of a training session from our Facebook group, The Practice Owners Inner Circle. We explored the 5 Steps to Eliminating Cancellations in Your Practice.

In this episode of the Practice Acceleration Podcast you'll learn:

• Why you need to check the impact of cancellation
• How to figure out when cancellations occur
• The importance of cancellation policies
• How to educate patients on cancellation policy
• Why a follow-up sequence is significant

If you want to learn how you can crush cancellations and seize opportunities that bring more profit and growth, this episode is filled with tips and ways how you can do it for your healthcare practice. If you haven't listened to our previous episode telling you 4 Hacks That Turn Your Diary Into Your Success Superpower, go back and check out Episode 251.

P.S If you want to learn more tips about how to get new patients, chat to one of our expert coaches at practiceacceleration.com/meet and see how we can help you!

Thanks so much for joining us this week. We hope you love it! Have some feedback you'd like to share? Leave us a review on iTunes!

If you enjoyed this episode, please subscribe and leave an honest review for The Practice Acceleration Podcast on iTunes. Ratings and reviews are super helpful and greatly appreciated as it helps us expose this show to a wider audience- plus, we read each one of them!

A diary can be a very personal thing. It can be a place to vent about your day, record your thoughts and feelings, or simply track the events of your life. But did you know that a diary can also be a powerful tool for business success?

By taking the time to record the things you need to do, the people you need to contact, and the goals you need to achieve each day, you can turn your diary into a powerful productivity tool. Through this, you can make the necessary changes to achieve your goals.

Growing your practice can be a daunting task. With all the things you need to do, it can be difficult to keep track of everything. But with a diary, you can easily track your progress and ensure that you are on track.

In this episode, we'll give you 4 Hacks That Turn Your Diary Into Your Success Superpower. These hacks will help you make the most out of your diary and turn it into a productivity powerhouse.

In this episode of the Practice Acceleration Podcast you'll learn:

• How to properly set up yourself for the day
• The tasks should you prioritize weekly
• How to effectively schedule monthly marketing campaigns
• The importance of quarterly planning meeting

If you want to grow your business and be more successful, start using a diary today. Listen to this episode now to know how you can do it.

If you haven't listened to our previous episode telling you 3 Ways To Confidently Overcome Patient Objections, go back and check out Episode 250.

P.S If you want to learn more tips about how to get new patients, chat to one of our expert coaches at practiceacceleration.com/meet and see how we can help you!

Thanks so much for joining us this week. We hope you love it! Have some feedback you'd like to share? Leave us a review on iTunes!

If you enjoyed this episode, please subscribe and leave an honest review for The Practice Acceleration Podcast on iTunes. Ratings and reviews are super helpful and greatly appreciated as it helps us expose this show to a wider audience- plus, we read each one of them!

Sounding salesy or pushy is the worst thing you can do when recommending treatment plans for patients. Not only will these push patients away, but it also forfeits your chance to build a lasting relationship with them.

Getting objections from patients during consultations is normal. But instead of looking at it as an opportunity for patients to be informed about treatment plans, healthcare professionals may see it as a personal objection.

This generates fear, and you'll avoid having these conversations. Also, you might fall into the trap of suggesting treatments that you know will be accepted, also known as working from a safe zone.

In this episode, we'll share 3 ways to confidently overcome patient objections. Healthcare practice owners need to approach objections with curiosity, become aware of the possible objections and how to handle them. Lastly, you have to make patients feel they're part of a collaborative effort by asking and drawing out objections they may have.

In this episode of the Practice Acceleration Podcast you'll learn:

• The usual objections you'll hear
• How to reframe objections
• The best ways to handle pre-objections
• How to draw objections from patients

It's time to stop playing from a safe zone and learn how to overcome patient objections. By doing so, you're guiding them towards the best treatment path, and you build better relationships with them.

P.S If you want to learn more tips about how to get new patients, chat to one of our expert coaches at practiceacceleration.com/meet and see how we can help you!

Thanks so much for joining us this week. We hope you love it! Have some feedback you'd like to share? Leave us a review on iTunes!

If you enjoyed this episode, please subscribe and leave an honest review for The Practice Acceleration Podcast on iTunes. Ratings and reviews are super helpful and greatly appreciated as it helps us expose this show to a wider audience- plus, we read each one of them!

You have been practising for a while now and have things down to a science. You have a well-oiled machine that is your medical practice, but there is always room for improvement. Perhaps you have dreamed of expanding your business by hiring another medical professional or opening up a second location.

But, with so much on your plate already, how can you make this happen? There are a few key things to keep in mind if you want to successfully expand your medical practice. For example, hiring the right people is essential.

Having the right mindset and knowing when to delegate tasks are both critical too. After all, you cannot do everything on your own and expecting to is only setting yourself up for disappointment. Trust that you have built a strong foundation and team that can help support your dream of expansion.

In this episode, we'll put Andrew Roberts into the hot seat. Andrew is the owner and at the same time, the head physiotherapist at ARC Rehab Physiotherapy. He has recently expanded his business by taking on a new space. We'll explore how he was able to make this happen and the lessons he learned along the way.

In this episode of the Practice Acceleration Podcast you'll learn:

• When should you take your business to the next level
• How to implement the fundamentals of your practice in place
• How to get the right people in your team
• The power of creating a routine
• The importance of having the right mindset
• Why is re-examination necessary

So whether you're thinking of expanding your medical practice or just curious about how it's done, this episode is for you.

If you haven't listened to our previous episode about the 3 Advanced 1:1 Meeting Tactics That Will Ignite Your Team's Performance, go back and check out Episode 248.

P.S If you want to learn more tips about how to get new patients, chat to one of our expert coaches at practiceacceleration.com/meet and see how we can help you!

Thanks so much for joining us this week. We hope you love it! Have some feedback you'd like to share? Leave us a review on iTunes!

If you enjoyed this episode, please subscribe and leave an honest review for The Practice Acceleration Podcast on iTunes. Ratings and reviews are super helpful and greatly appreciated as it helps us expose this show to a wider audience- plus, we read each one of them!

Anyone who has ever worked in an office knows that meetings are a necessary part of the workday. They provide an opportunity for employees to come together and discuss important topics, share ideas, and make decisions.

However, they can also be a huge time-waster. If not managed properly, meetings can quickly become ineffective and unproductive. This is often due to the fact that people who should not be in attendance are allowed to stay, or because the agenda is poorly planned.

As a result, it is important to take the time to carefully consider who needs to be at the meeting, and what needs to be discussed. With a little bit of effort, meetings can be a valuable tool for promoting collaboration and improving communication within a team.

In this episode, we'll give you 3 Advanced 1:1 Meeting Tactics That Will Ignite Your Team's Performance. These tactics will help you to get the most out of your 1:1 meetings, and ensure that they are productive and effective.

In this episode of the Practice Acceleration Podcast you'll learn:

• Why overpreparing can be a good thing
• How to shift your angle
• How to own your space

So, if you're ready to learn how to take your 1:1 meetings to the next level, this episode is for you!

If you haven't listened to our previous episode about the 3 Reasons Why "Busyness" Is KILLING Your Practice, go back and check out Episode 247.

P.S If you want to learn more tips about how to get new patients, chat to one of our expert coaches at practiceacceleration.com/meet and see how we can help you!

Thanks so much for joining us this week. We hope you love it! Have some feedback you'd like to share? Leave us a review on iTunes!

If you enjoyed this episode, please subscribe and leave an honest review for The Practice Acceleration Podcast on iTunes. Ratings and reviews are super helpful and greatly appreciated as it helps us expose this show to a wider audience- plus, we read each one of them!

The world is in the grip of an epidemic. And no, it's not Zika or Ebola. It's called "busyness." We are all so busy we can hardly stop to breathe. And for many of us, this is a badge of honour.

We think if we're busy, then we must be important and successful. But what if being busy is actually killing our practices? What if all the rushing around is preventing us from achieving our goals?

In order to find out, we need to take a step back and understand what busyness really is. Busyness is not just being busy for the sake of being busy. It's a state of mind where we are always rushing, always trying to do more, and never taking the time to rest or recharge.

In this episode, we'll give you 3 Reasons Why "Busyness" Is KILLING Your Practice. Although it may seem counterintuitive, being busy can actually hold you back from achieving your goals.

In this episode of the Practice Acceleration Podcast you'll learn:

• Why do you have to free up your time
• The importance of increasing your value
• Why you must maintain your productivity

If you're ready to learn how to break the cycle of busyness and achieve your goals, this episode is for you!

If you haven't listened to our previous episode about The 3 Dangers Of Toxic Staff Members, go back and check out Episode 246.

P.S If you want to learn more tips about how to get new patients, chat to one of our expert coaches at practiceacceleration.com/meet and see how we can help you!

Thanks so much for joining us this week. We hope you love it! Have some feedback you'd like to share? Leave us a review on iTunes!

If you enjoyed this episode, please subscribe and leave an honest review for The Practice Acceleration Podcast on iTunes. Ratings and reviews are super helpful and greatly appreciated as it helps us expose this show to a wider audience- plus, we read each one of them!

Have you ever encountered a toxic staff member in your workplace? This person is the one who always seems to be stirring up drama, causing conflict, and making everyone around them miserable.

If you have, then you know how difficult it can be to deal with this type of person. They can make your working life a living nightmare. Plus, they can also have a negative impact on your mental and physical health.

So, what can you do if you find yourself dealing with a toxic staff member? How will you know if someone is toxic? And how can you protect yourself from their negative influence?

In this episode, we'll share with you The 3 Dangers Of Toxic Staff Members. Toxic staff members are no joke. They can cause all sorts of problems in your workplace. So it's important to be aware of the dangers they pose and how to deal with them.

In this episode of the Practice Acceleration Podcast you'll learn:

• How to determine a toxic staff member
• How a toxic member can destroy your business
• Why you should let go of a toxic staff member

Dealing with a toxic staff member can be a difficult and trying experience. But it's important to remember that you're not alone. Many people have had to deal with this type of person before. And there are ways to cope with their toxicity. Tune in now and learn how to protect yourself from these negative influences!

If you haven't listened to our previous episode telling you the 3 Best Ways To Get New Patients From Social Media, go back and check out Episode 245.

P.S If you want to learn more tips about how to get new patients, chat to one of our expert coaches at practiceacceleration.com/meet and see how we can help you!

Thanks so much for joining us this week. We hope you love it! Have some feedback you'd like to share? Leave us a review on iTunes!

If you enjoyed this episode, please subscribe and leave an honest review for The Practice Acceleration Podcast on iTunes. Ratings and reviews are super helpful and greatly appreciated as it helps us expose this show to a wider audience- plus, we read each one of them!

Millions of people are using social media and it keeps on growing. If you're thinking of the best platform to advertise your business, social media is a great place to be.

With the pandemic, we saw a big shift of businesses going online to cater to clients. Social media became a prominent avenue to deliver information about products and services to customers.

But with a lot of competition, how does your healthcare practice stand out on social media? How do you create a solid social media strategy that keeps your business on top of the patient's list? And how can you stop wasting time, money, and opportunities on social media programs that don't work?

In this episode, we'll share the 3 Best Ways To Get New Patients From Social Media. This includes looking into your social media posts, being consistent with them, and the more advanced strategy of retargeting.

In this episode of the Practice Acceleration Podcast you'll learn:

• The importance of being consistent with social media posts
• Different contents that are suitable for your audience
• Why you need to retarget potential clients
• How to create that "know-like-trust" factor

Social media is a powerful tool for marketing and advertising your business. But you need to use it effectively to target your audience. If you want to know how to do this, be sure to listen to the episode.

If you haven't listened to our previous episode about How to Set Your New Staff Member up for Success, go back and check out Episode 244.

P.S If you want to learn more tips about how to get new patients, chat to one of our expert coaches at practiceacceleration.com/meet and see how we can help you!

Thanks so much for joining us this week. We hope you love it! Have some feedback you'd like to share? Leave us a review on iTunes!

If you enjoyed this episode, please subscribe and leave an honest review for The Practice Acceleration Podcast on iTunes. Ratings and reviews are super helpful and greatly appreciated as it helps us expose this show to a wider audience- plus, we read each one of them!

There's no doubt that onboarding is an important process for both the new employee and the employer. But it can be hard to know where to start. It's not just about giving them a tour of the office and introducing them to their new coworkers.

There's a lot more that goes into setting up your new staff member for success. Besides, you want to make sure you're doing everything you can to help them feel comfortable in their new role and avoid any stressful surprises down the road.

But how do you make sure you're covering all your bases? Is that even possible? Definitely yes, as long as you have a structured onboarding process.

In this episode, we'll show you How to Set Your New Staff Member up for Success. We'll give you an overview of the onboarding process and what you should include. You'll also hear some of the best tips for making sure their new hires hit the ground running.

In this episode of the Practice Acceleration Podcast you'll learn:

• How to set clear goals
• How to have a clear onboarding process
• The importance of performance management meeting rhythm
• The importance of having a meeting rhythm for performance coaching

If you're not sure where to start with onboarding or if you're looking for ways to improve your current process, this episode is for you.

If you haven't listened to our previous episode about the Hot Seat Session with Anouska Scarfe, go back and check out Episode 243.

P.S If you want to learn more tips about how to get new patients, chat to one of our expert coaches at practiceacceleration.com/meet and see how we can help you!

Thanks so much for joining us this week. We hope you love it! Have some feedback you'd like to share? Leave us a review on iTunes!

If you enjoyed this episode, please subscribe and leave an honest review for The Practice Acceleration Podcast on iTunes. Ratings and reviews are super helpful and greatly appreciated as it helps us expose this show to a wider audience- plus, we read each one of them!

In today's economy, it is more important than ever for businesses to find ways to grow and expand. For healthcare businesses, this can be a challenge, but it is not impossible. There are a number of different ways to go about growing your healthcare business, and each has its own set of pros and cons.

But growing a healthcare business can be tricky- it's important to make sure you have a solid plan in place and understand the landscape of the industry. After all, the healthcare industry is constantly changing, and what works today might not work tomorrow.

So, how can you go about growing your healthcare business? How do you go about bringing in more clinicians, patients, and income? And most importantly, how will you overcome the most common issues facing practice owners today?

In this episode, we'll have Anouska Scarfe in a hot seat session and find out her secret to growing her business. Anouska is a physiotherapist who has successfully built her business from scratch all while going on vacations and spending more time with her family.

In this episode of the Practice Acceleration Podcast you'll learn:

• How to overcome the most common issues facing practice owners today
• How to bring in more clinicians, patients, and income
• How to grow and create the impact you've always wanted

Growing a healthcare business doesn't have to be difficult. If you have the right mindset and strategies in place, you can find success. Tune in to this episode to find out how Anouska has been able to do just that!

If you haven't listened to our previous episode telling you The #1 Secret For Getting Booked Solid With Patients, go back and check out Episode 242.

P.S If you want to learn more tips about how to get new patients, chat to one of our expert coaches at practiceacceleration.com/meet and see how we can help you!

Thanks so much for joining us this week. We hope you love it! Have some feedback you'd like to share? Leave us a review on iTunes!

If you enjoyed this episode, please subscribe and leave an honest review for The Practice Acceleration Podcast on iTunes. Ratings and reviews are super helpful and greatly appreciated as it helps us expose this show to a wider audience- plus, we read each one of them!