Preparing for the Unexpected

It's time for my regular discussion with noted Crisis and Business Continuity industry leader, Regina Phelps. We find out the latest news with COVID, and wonder if we've been here before. We also touch on vaccines, boosters, and resetting expectations). See the link below to the report Regina references. The second part of our discussion focuses on Monkey Pox, and whether we should be worried or not. We also talk briefly about our next show where we talk about our 'Shifting Baselines' in ourselves, our organizations, and our communities. Downloaded PDF from https://www.covid19treatmentguidelines.nih.gov/

Working with you suppliers is key if you want to create Supply Chain Resilience for your organization. I talk with the Head of Business Resilience Lead Logistics at Maersk, and BCI award winner, Zera Zheng. Zera is very passionate about supply chain resilience and we have a very interesting talk, touching on such subjects as: 1. The elements of Supply Chain Resilience Management, 2. Supply Chain Mapping, 3. Contingency Options and Contingency Strategies (Acceptance, Reduce dependency, Work with Suppliers, Exit the relationship), 4. We get a real-life viewpoint of how Mearsk managed the Suez 'ship' crisis (You know the ship stuck in the canal), 5. 3 key areas of focus when supporting customers (Visibility, Alternative Solutions, Communications), 6. Supply chain resilience through collaboration, and more. It's a very interesting talk with some new perspectives on Supply Chain Management and Resilience. Enjoy!

If the COVID19 global pandemic has taught organizations anything, it's to develop a stronger focus on their supply chain. I speak with Supply Chain Management (SCM) expert Matthias Rosenberg about what you should know about SCM to help your organizations and communities deal with disruptions in a proactive and positive manner. We talk about: 1. Defining Supply Chain Management, 2. The different perspectives on Supply Chain (e.g., Corporate view vs. SCM view), 3. SCM complexities, 4. Supply Chain Continuity Management (SCCM), 5. The SCCM Lifecycle (Analysis, Design, Implementation, Validation...), 6. SCCM solution options, 7. SCCM/SCM challenges, and 8. Some quick tips for professionals and organizations. It's an in depth talk about SCM you don't want to miss. Enjoy!

Managing communications during a crisis can be tough, but it's even harder if you don't know who your stakeholders are. I'm joined by Crisis Management expert Caroline Sapriel, who will help us understand how to identify our stakeholder and stakeholder groups, and how we need to communicate with them. We touch on: 1. Defining a stakeholder, 2. Why quick ownership of a cyber event is important, 3. Who owns a cyber incident, 4. Why empathy is important during an incident, 5. Why we should pay attention to what stakeholders think, say, and react, 6. Various impacts upon stakeholders, 7. Situational awareness, 8. How to identify our stakeholders (5 steps), 9. Stakeholder mapping, 10. Stakeholders vs shareholders, 11. Modes of communication, and 12. What types of communication we should leverage. Cyber crises are happening every day and knowing how to communicate with stakeholders is key. Don't miss the valuable information Caroline shares. Enjoy! To obtain a copy of the article Caroline reference's, go to: https://www.csa-crisis.com/

It's time for another chat with renown leading BCM industry expert, Regina Phelps. For our June 2022 chat we touch on: 1. The latest on Monkeypox, 2. Polio in London (Wasn't this eradicated?!), 3. COVID Update (Vaccines, boosters, and where the world stands right now), 4. Continue our talk on planning and executing Ransomware Exercises (Injections, Virtual Exercises…), and much more! As always it's an informative chat with Regina and there's lots of you to take away. Enjoy!

If there's one thing organizations have learned throughout the COVID19 global pandemic, it's how fragile our supply chains are. I speak with longtime noted Business Continuity Management and Risk expert, and global award winning industry personality R. Vaidhyanathan (RV), about how to create resilience within our Supply Chains. We touch subject such as: a) Risks identification and management, b) Evaluating vendors and partners, c) Trends in Supply Chain Mgmt., d) Strategizing alternatives, e) Linking compliance and 3rd party arrangements, f) Contracts and regulatory obligations, and much, much more, Enjoy!

Business Continuity – is it strategic? That's the question award-winning and globally recognized BCM industry professional, Luke Bird, asks in the recently published article "Is Business Continuity Really Becoming More Strategic"? Luke talks about the difference between strategic thinkers, and the traditional approach of being a 'doer'. In this episode we talk about: a) Is Business Continuity becoming more strategic?, b) The difference between strategic and tactical thinking/acting, c) Strategic skills, d) A BCM voice at the boardroom table (Getting a voice heard, and how it usually ends up unfolding), e) Aligning activities to Leadership (Mission, Vision, Values), f) The BCI Global Report – The Future of Business Continuity (the report that started Luke's Strategic' line of thinking), and g) What BCM professionals can do to start thinking strategically. In the final segment, we touch on a subject important to Luke – Mental Health and Wellbeing. Luke inspires us to help bring this topic front and centre in the BCM/Resilience industry, as more and more professionals succumb to burnout and mental health challenges. He asks the question: 'What do you do when the BCM/DR/Resilience professional can't go on?" It's an enjoyable discussion with a great colleague. Enjoy! Luke Bird Contact Information: [email protected]

Business Continuity and Risk Management must work closely together, like two people in a well-orchestrated dance; a 'paso doble'. I speak with Business Continuity and Risk Management expert Federica Maria Rita Livelli about how these two disciplines need to work in parallel to maintain synergy and unity. In this episode Federica discusses: 1. Defines the likeness between disciplines and how they assist each other 2. Discusses strategies and resources that link the two disciplines together 3. The importance of the Business Impact Analysis and the Risk Assessment 4. Understanding the business 5. The resilience that can be created between the two 6. A holistic and harmonized approach to BC and Risk Mgmt. 7. Tips for practitioners to foster an '...environment... based on shared risk...culture, values, trust and collaboration'...and much more! Enjoy!

Being a corporate business leader can be tough. Mishandled crises can devastate businesses, lives and livelihoods (Hemus, 2020) I talk with internationally recognized crisis leadership expert and author, Jonathan Hemus, as we talk about what good leaders need to understand, know, and react, when disasters and crises strike. We talk about: 1. The challenging risk landscape (health, economies...) 2. Securing executive buy-In 3. What organizations need have - and do - pre-crisis? 4. How to create a Crisis-Resilient Culture 5. The common flaws in crisis response 6. The golden rules for a successful crisis response 7. Michael McCain's response to the Maple Leaf food crisis, and more. It's an informative discussion about a serious subject, and yet very open and accessible to people that might not be fully versed on crisis leadership. We might even have a comment or two about Aston Villa. Enjoy!

It's my monthly talk with author and entrepreneur, Regina Phelps. For our May 2022 discussion, we talk about: 1. Monkey Pox (What is it? What do we know, and what we don't know.), 2. COVID (An update from around the globe...and why things ain't look so good right now...), 3. Avian flu and increased animal contact, 4. Out continued talk about Cyber Exercises, and focusing on sustained technology outage / data loss and Regina's goal to make 'em cry. Another great chat with lots of information you can use in the office, especially if you're thinking of doing a cyber exercise. Enjoy!