Preparing for the Unexpected

Cyber attacks are on the increase. Organizations are more susceptible to attacks, as a result of Covid-19 and people working from home, and good Crisis Management is needed now more than ever to help manage such attacks. Crisis Management expert, Mark Hoffman, joins host Alex Fullick, as they discuss how the Crisis Management Team and the Cyber-Security team can work together to define a solid response, manage communications, and ensure quality decision making when a cyber attack occurs. Mark will provide some very helpful actions to consider to help organizations with their Crisis Management responses; think 4 x4 considerations. You'll have to listen in to Mark's talk with Alex to learn what the '4x4' considerations are and how it will help your organization. Don't miss Alex' chat with Mark!

Whether you're a new or an experienced BCM practitioner, and whatever your specific role within your organization, if you have an interest in implementing and maintaining an effective BCM program, this episode is for you. We speak with highly recognized BCM, Risk, and Crisis Mgmt. industry expert and author, Andy Osborne. We'll talk about many of the concepts, tips, and ideas contained in his book Practical Business Continuity Management: Tops Tips for Effective, Real-World Business Continuity Management. (Volume 2 is expected in early 2021) Andy provides some great insights and examples when discussing the BIA, RA, BCP, and even how to work with Executive Management. Regardless of your level of BCM experience, you're sure to enjoy this episode with Andy.

Regardless of the times we find ourselves in, Organizational Leaders and individuals must take into account personal well-being, to ensure successful operations and the success of its employees.

We speak with internationally recognized organizational psychology wellness expert, author, and Professor at the University of Guelph, Dr. Jamie Gruman.

We'll discuss Dr. Gruman's thoughts on how we - and our organizations - can address well-being concerns and we'll get some tips on what we can do during times of crisis (like Covid-19) to help address well-being concerns.

We'll also talk to Dr. Gruman about his book 'BOOST: The Science or Recharging Yourself in an Age of Unrelenting Demands' and how we can leverage the ReNU framework to help us increase and address our personal well-being needs.

Sometimes we can experience major challenges even when a crisis or disaster isn't of our own creation; we're impacted because of someone else's negligence.

We'll speak with noted expert Vicky McKim about how we can build a strong Vendor Management procedures to ensure we address any risks associated with selecting and working with vendors.

Vicky will discuss Risk Management, Supplier Chain Management, Risk Controls, and what subjects we need to consider with interacting with our vendors - either new vendors or ensuring our existing partners continue to adhere to their agreed-do service levels.

This episode is full of Vicky's personal experiences and she provides lots of ideas for small, medium, and large organizations, to strengthen solid Vendor Management protocols.

Navigating through a crisis successfully is something all organizations must be able to do, unfortunately that isn't always the case. This is because they haven't developed a strong Crisis Management program.

We speak with internationally recognized expert Regina Phelps, to discuss her latest book 'Crisis Management: How to Develop a Powerful Program'.

We'll talk about how to build a great teams and how to identify team members to ensure executive support.

We'll also talk about roles and responsibilities and something that all team members need to be provided if they are to be successful.

We'll also talk about how to validate the team and team structure using exercises and how we can execute exercises successfully.

This is guarnateed to be an informative talk about Crisis Management and Crisis Management Teams.

December and part of January hold many significant celebration periods and times for individuals to take some sort of holiday. Regardless of religious or spiritual beliefs, these two months have multiple celebrations around the globe - and sometimes people aren't prepared for the possibility of there being a disaster or crisis situation.

This show will focus on some key areas for people to consider during these celebration periods. We'll look at safety tips for such things as: food safety, driving safety, winter concerns, heat exhaustion concerns and even concerns related to celebration decorations.

Tune in to make sure your celebrations are safe and you're prepared for anything unexpected

When one thinks of Business Continuity documentation, one rarely thinks it would be lead by the technology department. It can. Ivan Cordero, IT expert and author of 'IT Business Continuity Documents' shares some of his experiences in creating easy-to-use BCP and DRP documentation. Ivan talks about how his book came about and how is 'keep it simple' approach help create a workable, usable, supported, documented, and validated Business Continuity strategy that anyone - and everyone - can understand and follow. Ivan describes how applying a logical approach to the creation of 4 key BC Program documents, which if planned, and executed properly, can create strong IT Business Continuity Documents.

Covid-19 is changing the way to do business and with so many people working from home, it's causing many organization's to reconsider it's Privacy processes and how Privacy touches on Business Continuity programs.

We speak with Privacy industry expert Constantine Karbaliotis, who will discuss the Principles of Privacy, and what some of the common failures of Business Continuity when it comes to Privacy.

We'll also talk about how the Privacy Impact Assessment (PIA) and how it can help organization's identify and mitigate associated privacy risks; a definite help to our Risk Assessment processes.

I continue my monthly chat with Regina Phelps on the latest happenings related to Covid-19 pandemic. We'll touch on: travel concerns, clarifying social bubbles, upcoming holiday season safety considerations, the latest on vaccines, and more. As always, it's an informative chat lots to learn from Regina.

When a disaster or crisis strikes, the wish of many organizations is to bounce back from the situation. However, Resilience is not about bouncing back, it's so much more.

We talk with best selling authors Jennifer Eggers & Cynthia Barlow and their international best selling book Resilience - It's Not About Bouncing Back.

Cynthia and Jennifer will talk to us about where our resilience comes from and how we can make ourselves and organizations, resilient.

Jennifer and Cynthia will also give us insight on where resilience comes from; it's not what you might think.

A truly enlightening episode on Resiliency not to be missed.