Charlyn Burgess | 3-year real estate agent (Jamaica).

Jamaican real estate insights that go beyond the sale. In this episode, Charlyn Burgess shares her journey from investment banking to real estate, emphasizing service over sales. If you're looking for genuine advice from a seasoned agent, this one's for you. Related topic: real estate agent interview.

Charlyn's path began with 20 years in investment banking, transitioning to real estate with a focus on service and legacy building. She explains the importance of understanding market demand and supply, and how she advises clients on affordability and long-term planning.
Highlights you’ll hear: how her financial background enhances her real estate approach, the significance of building a personal brand, and strategies for navigating market challenges.

You’ll learn:

• Start with service:The foundation of Charlyn's approach.
• Build a brand:Why personal branding is crucial in real estate.
• Advise with intent:How to guide clients through financial planning for property investment.
• Navigate challenges:Strategies for dealing with market demand and supply issues.
• Focus on legacy:Viewing property as a means to build generational wealth.

Want to share your expertise on the show?
Be our next guest: https://meetings.hubspot.com/pts/promise-to-succeed-podcast-scheduler

Subscribe for weekly conversations with working agents and operators. If you’re a listener who wants to reach Charlyn, her contacts shared on air: 876-231-0738 and [email protected].

This episode features real stories and practical steps from an active Jamaican agent with a unique perspective.

Guest: Mark Brown | 11-year real estate agent (Better Homes and Gardens Realty Group, Jamaica).

Jamaica real estate tactics that actually convert. In this talk, Mark Brown shares how he wins trust, keeps deals moving, and follows up with intent. If you want practical steps from a working agent, this one helps. Related topic: real estate agent interview.

Mark’s path started in accounting at a guest house that later listed for US$1.7M in Negril. A seasoned Century 21 agent nudged him into the field, he completed the UTech real estate course, and he has stayed in the game for 11 years. The through-line is simple: service first, commission second.

He explains why buyers choose the property over personality, how to set aside time for outreach, and what to do when a deal falls apart at the last minute.

Highlights you’ll hear: how his first year focused on learning and relationships instead of chasing quick fees, why Mondays became his “real estate day” for cold calls and newspaper classifieds, and a follow-up approach that always offers alternatives when the original property is gone. He also covers no-show viewings, end-stage fall-throughs, and the mindset that keeps him steady: competence, fairness, and results that leave buyer and seller satisfied.

You’ll learn:

• Start clean: the simple way he learned the market fast in year one
• Block time: why a dedicated weekly slot for outreach still matters
• Call with context: how to work newspaper leads and turn them into real conversations
• Offer options: the template he uses when a requested listing is unavailable
• Follow up with intent: when to call, when to email, and what to ask next
• Manage risk: what to do when a deal collapses late in the process
• Serve evenly: how to deliver the same care on a JMD 1M deal and a US$1M deal
• Keep perspective: how faith and purpose shape long-term success

Want to share your expertise on the show?

Be our next guest:
https://meetings.hubspot.com/pts/promise-to-succeed-podcast-scheduler

Subscribe for weekly conversations with working agents and operators. If you’re a listener who wants to reach Mark, his contacts shared on air: 876-887-1987 and [email protected].

This episode features real stories and practical steps from an active Jamaican agent with 11 years of experience.

Guest: Kadia Harris — Realtor-Associate & Transformational Strategist (Gourzong Realty Group / Montego Bay, Jamaica).

Jamaica real estate for buyers and sellers — learn how to verify a realtor-associate, set realistic timelines, and avoid costly surprises while moving from interest to keys. We cover trust checks, process expectations, and two featured properties to help you plan with confidence.

In this episode, host Roberto Williams sits down with realtor-associate Kadia Harris to talk through the real-world path of purchasing or selling in Jamaica — from first contact to closing. Kadia shares her entry into the field after navigating her own purchase, the mindset shifts first-time buyers need, and a clear trust checklist to protect yourself before any viewing. You’ll also hear practical timing guidance (why a property sale can take 9–12 months in normal conditions) and what costs pop up beyond the headline price.

Kadia walks us through two live listings: a well-kept Stonebrook Vista rental (gated, quiet, owner responsive) and a spacious unit at Selena Arms, Belcour Lodge in the cool hills near Irish Town. Along the way, she breaks down how she prioritizes clients based on motive and urgency, and why setting expectations early keeps everyone aligned.

You’ll learn

• Verify credibility — check the Real Estate Board register, confirm the dealer/broker association, and call the office to match names.
• Set timelines — why sales can run 9–12 months and the common factors that extend a deal.
• Plan the first call — define motive, urgency, and timeline so your search criteria stay tight.
• Budget smart — prepare for related costs beyond price (professional fees, reports, and more).
• Work the team — valuators, land surveyors, and attorneys that support a clean transfer.
• Assess rentals — safety, community rules, owner responsiveness, and medium/long-term fit.
• Evaluate listings — space, layout, bathrooms/bedrooms, and neighborhood trade-offs.
• Communicate clearly — how weekly updates reduce friction for both buyers and sellers.

Want to share your expertise on the show?
Be our next guest:
https://meetings.hubspot.com/pts/promise-to-succeed-podcast-scheduler

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Featured properties referenced: Stonebrook Vista; Selena Arms at Belcour Lodge (Irish Town area).

Guest: Garfield Gourzong — Broker/Owner, 25 years in real estate; Chair, Realtors Association of Jamaica (North Coast Chapter) (Gourzong Realty Group — Jamaica).

Jamaica real estate—how service, referrals, and consistent content build a durable book of business. In this episode, Garfield shares why putting people first compounds results and how agents can turn social media into steady deal flow without “one-and-done” thinking. We also cover agent training and simple marketing moves that work.

Garfield’s story starts in the back seat of his mother’s car and advances to leading one of Jamaica’s largest independent brokerages. He explains the decision to leave a franchise model, blend its strengths with independent flexibility, and scale from ~30 agents under RE/MAX to nearly 200 agents island-wide within five years. You’ll hear practical advice for diaspora transactions, why referrals are the real engine, and how a genuine, low-production video can reach hundreds of thousands.

You’ll learn:

• Lead with service — why caring about the client’s outcome beats chasing commissions.
• Build a referral machine — how staying close to families turns one deal into many.
• Post with purpose — daily, simple videos over rare “perfect” posts.
• Know your product — match buyers to areas (e.g., Mandeville’s climate; MoBay, Ochi, Negril; Treasure Beach) with confidence.
• Train for confidence — GRG’s year-ahead schedule on Zoom plus a four-day fundamentals block.
• Handle diaspora deals — set expectations, explain Jamaica’s process, and refer communicative partners.
• Act “chameleonic” — adapt to personalities across attorneys, lenders, buyers, and sellers.
• Use soft hooks — warm the audience, invite curiosity, and end with a clear call to action.

Want to share your expertise on the show?
Be our next guest: https://meetings.hubspot.com/pts/promise-to-succeed-podcast-scheduler

Subscribe for weekly conversations with Jamaica’s most effective real-estate pros and business leaders. If you’re a realtor-associate who wants marketing support, follow Roberto on TikTok/IG — https://www.tiktok.com/@getlistingswithpts

Social proof: GRG is now Jamaica’s second-largest brokerage and the largest independent — built on service, training, and referrals (as discussed in this episode).

Want to share your expertise on the show?

Want To Connect With Us? Book a 15-minute strategy call: http://meetings.hubspot.com/pts/realestate?utm_source=linkedin&utm_medium=organic&utm_campaign=kevin_6mo_testimonial Prefer a quick self-check? Grab the Lead Quality Scorecard: https://ptsmarketingagency.com/free-realtor-leads-and-listings-tools/?utm_source=linkedin&utm_medium=organic&utm_campaign=kevin_6mo_testimonial

Guest: Ryan Martell — real estate professional with 15+ years in the Jamaican market (Valerie Levy & Associates).

As a kid, Ryan loved Monopoly. Today, he guides real clients through real stakes. In this episode, he shares the early spark that pointed him to real estate, the steep first year, and the first sale in Cherry Gardens that proved he was on the right track. We cover the habits that last—listening, integrity, and treating every client with the same respect—plus the consistent work behind repeat business and referrals.

You’ll hear Ryan’s take on why real estate remains a stable store of value, how he builds trust fast, and how he balances knowledge with humility. He also looks ahead: growing his portfolio, being remembered as a true industry guru, and helping more families step into homeownership with confidence.

You’ll learn:

• How a clear client process beats “busy work”
• Why integrity and equal treatment compound into referrals
• Practical ways to earn trust in the first conversation
• Where real estate fits vs. other assets (stability, control, long-term thinking)
  Want To Connect With Us?
• Book a 15-minute strategy call: meetings.hubspot.com/pts/realestate?utm_source=linkedin&utm_medium=organic&utm_campaign=kevin_6mo_testimonial
• Prefer a quick self-check? Grab the Lead Quality Scorecard: https://ptsmarketingagency.com/free-realtor-leads-and-listings-tools/?utm_source=linkedin&utm_medium=organic&utm_campaign=kevin_6mo_testimonial

Kevin didn’t start in Jamaica. He cut his "nable-string" selling property in the UK (and even the Middle East), kept close ties to JA through short-stay rentals, then built a remote listing machine from London.

In this episode he lays it out—how to win listings and serve sellers in Jamaica while you’re thousands of miles away.

Inside the episode

• The UK → Jamaica pivot: why Kevin doubled down on listings for remote execution.
• Working from “farin”: distance, time zones, and the art of making your voice do the handshake.
• Trust and verifiability: simple video checks and proof steps that calm nerves on both sides.
• Service as marketing: the after-sale touch that turns clients into a referral engine.
• Competitive edge: smart, guerrilla moves that outwork local noise.
• The differentiator: listen hard, remember details, respond fast—how that alone pulls sellers to you.

Who should tune in
Realtor-associates who want steady, qualified sellers and overseas buyer interest—without living on the road.

For our debut episode, we sat down with Pamille — a realtor-associate who’s been in the trenches with PTS Marketing for the past 13 months. She’s seen the highs, the lows, and everything in between. In this tell-all conversation, Pamille pulls back the curtain and reveals what really goes on behind the scenes at PTS — the systems, the struggles, and the secrets that helped her close more deals and grow her career. If you’ve ever wondered how PTS actually works for agents on the ground, this is the episode you can’t miss.