Punk Rock HR

Punk Rock HR

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Punk Rock HR episodes

  • 059: Human Resources and The Commoditization of Work with Laurie Ruettimann

    The commoditization of work is real and it's not just for people at Uber and Postmates. The future of work has nothing to do with humans and has everything to do with worker metrics.

    From retail to healthcare to hospitality, algorithms and machines that can do certain jobs are doing them and they're doing them better than humans. We don't get to digitization and automation without first having an honest discussion about how jobs are commodities. If a company can commoditize and outsource your job and remove the financial and emotional burden of being responsible for your overall experience, they will.

    Guess what, folks? We're not having an honest conversation about these topics. Until now, that is. In this episode of Let’s Fix Work, I'm talking about human resources and the commoditization of work. I share some strategies HR professionals and leaders can employ to put the focus back on humanness in human resources.

    In this episode, you’ll hear:

    1. The future of work and examples of commoditization
    2. Full-time jobs are being replaced by contractors or freelancers
    3. The reason HR professionals need to start to pay attention to the gig-economy
    4. Why HR must get involved and start thinking about the whole talent pool
    5. Resources from this episode:

      Thanks to our sponsor: Greenhouse.io

      https://www.wsj.com/articles/the-end-of-employees-1486050443

      https://www.ipse.co.uk/about-us/ipse-us.html

      https://blog.freelancersunion.org/

      greenhouseopen.com/ Use code fixwork for 25% off your ticket

      Thank you to our sponsor, Greenhouse Software! At Greenhouse OPEN 2019, their annual conference, they are celebrating the Talent Makers – the people who have figured out how great hiring drives business growth. Registration is open for the conference. I’ll be there speaking and I would love to see you! Head on over to GreenHouseOpen.com and use code fixwork for 25% off discount your conference ticket. Then I’ll see you in New York in June!

      15 min
    6. 058: Advancing Onboarding Policies to Empower Organizations with Dane Hurtubise

      I have another exciting episode of Let’s Fix Work for you this week! My guest is Dane Hurtubise, Vice President of Platform and Partnerships at Greenhouse Software. In today’s episode, we talked about moments that matter, whether it's in the interview process, the hiring process, pre-boarding or onboarding, whatever moment you're in regarding the world of work. Those moments matter and they also better be great, especially in our current talent-driven economy.

      We discussed the relationships that exist in the corporate world between employers and their employees and how software can enhance that relationship and how to empower employees so that they can be as productive as possible. Plus, we discussed how hiring managers or recruitment teams can now get beyond the point of being bogged down with administrative paperwork and focus on the employee instead. All of this leads to having the best experience possible at work to help people have meaningful lives. So, are you ready to fix work? If you want to hear how Greenhouse Software can help bring meaning back to your office, how to advance the onboarding process, or how to empower employees, then listen to this episode of Let’s Fix Work.

      In this episode, you’ll hear:

      1. How the relationships between companies and employees are changing
      2. Opportunities for employers to connect with potential employees that have often been missed, and how employees can now be heard and taken care of
      3. The idea of onboarding and development cycles between employers and employees
      4. The differences between good and bad onboarding
      5. What or who is responsible for good onboarding to occur
      6. How the best practices for recruiting are included in Greenhouse’s software product
      7. What the future of technology holds for enhancing the employer/employee relationship and the innovation that is being developed
      8. Encouraging a proactive nature in recruiting and empowering companies with the technology they need for recruiting
      9. The importance of work in people’s lives and how meaningful that work should be
      10. “Think about all the different crucial moments that happen in someone's life as an employee. Things like termination, a relocation, a promotion, and of course, onboarding. These are the kind of moments that really matter, the ones that you tell your friends and your loved ones about.” -Dane Hurtubise, Greenhouse Software

        “If we're having 10 jobs or more or even a short career, we want to be able to make those moments really matter. When you leave the organization, what are you going to say about your time at that company? Are you going to say great things? I really think there's a moment of feeling empathy that we can capture, create, and build trust with employees.” -Dane Hurtubise, Greenhouse Software

        Resources from this episode:

         Thanks to our sponsor: Greenhouse.io

        Connect with Dane Hurtubise on LinkedIn: https://www.linkedin.com/in/hurtubise/

        https://greenhouseopen.com/ Use code fixwork for 25% off your ticket

        Greenhouse Software is a new sponsor of Let’s Fix Work. At Greenhouse OPEN 2019, their annual conference, they are celebrating the Talent Makers – the people who have figured out how great hiring drives business growth. Registration is open for the conference. I’ll be there speaking and I would love to see you! Head on over to GreenHouseOpen.com  and use code fixwork for 25% off discount your conference ticket. And then I’ll see you in New York in June!

        29 min
      11. 057: Well-being in the Workplace with Dr. Laura Hamill

        This week’s show is all about well-being. Joining me is an expert in the well-being field, Dr. Laura Hamill. Laura is the co-founder, Chief Scientist, and Chief People Officer of Limeade. Limeade is a software company that elevates the employee experience and helps build great places to work. Their focus is on the whole person and the whole company, with tools and programs to support both.

        Laura and I had a great conversation about what it means to be a whole, healthy functioning adult, plus non-toxic work environments and the actual work it takes to get there. Additionally, we talked about how to build a productive environment where people enjoy their jobs, respect one another, have boundaries, and actually can go home and enjoy their lives.

        if you've ever thought about well-being and wondered if it's just a fad, I think you're going to love this episode, so sit tight and listen to this episode of Let’s Fix Work with my special guest, Dr. Laura Hamill.

        In this episode, you’ll hear:

        1. Limeade: who they are, what they do, and who they help
        2. Dr. Laura’s journey from the world of psychology and research to Chief People Officer and Chief Scientist at Limeade
        3. Burnout: the science behind it, why it happens, and how to prevent it
        4. The power of gratitude and recognition
        5. Dr. Laura answers the question, “Does it do gratitude and recognition a disservice when we create a formal program around it?”
        6. Laura shares what she is most optimistic about when it comes to the future of work
        7. The evolution of caring about people in the workplace
        8. “There's a lot of great research to say that the more gratitude you have in your life, the higher levels of well-being you have. This kind of overall quality of life is enhanced by being grateful.” ~Dr. Laura Hamill, Ph.D

          “What if we thought about all these things we do in human resources from the perspective of the employee? Instead of thinking about... we have these benefits and we have learning and development and we have a recognition program, what if we really tipped all of this on its side and said, how do we show our employees that we care about them and how do we create an amazing employee experience?” ~ Dr. Laura Hamill, Ph.D

           

          Resources from this episode:

          Thank you to our sponsor: Ultimatesoftware.com/LFW

          Connect with Laura on LinkedIn

          Limeade Learn more about Laura

          Laura is one of the top 100 HR tech influencers

          Ebooks:

          • Inclusion in Your Workplace
          • Organizational Support Lightpaper
          • The Big E: Employee Engagement
          • Can You Spot Burnout?
          •  

            ***

            We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

            Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

            36 min
          • 056: Success, Failure and Goal-Setting with Laurie Ruettimann

            This week on Let’s Fix Work I am going to be talking about goals and goal setting. The topic is timely because I’m heading down to Atlanta to meet with my business coach, Jesse Itzler. I'm going to stand in front of him and my entire cohort of about 100 and I'm going to talk about why I didn't achieve my fourth quarter goals in 2018. Yes, it’s going to be hard. But, I am all about owning up to why I didn’t make things work and learning the steps needed to fix what wasn’t working. In this episode, I share how and why I began working with Jesse. One of the things you will hear is about how Jesse coaches his clients using a system that prioritizes goals while focusing on your health, work, family, and creativity. When I began working with Jesse, I also wanted to layer that approach of prioritizing goals on top of a time management tracking tool and really learn how to spend my time doing the things that would move my life and my business forward. I wanted to put myself first.

            At the beginning of the year, I took a page out of the corporate playbook and I got my head out of my ass. Once I started to have boundaries, I started to have goals. I began setting standards for myself and 2019 came into focus. I've been doing more writing, I've been doing more speaking and I've been doing more business development. But yet, I've been missing some goals because I'm human. Today, I also share insights and lessons about the best laid plans, because I’ve learned that even when you map it out and you create rock-solid systems, life happens.

            If you want to hear about my successes and failures with goal setting, the importance of putting yourself first, and making an effort to at least try to attain a specific goal, then listen to this episode of Let’s Fix Work.

            In this episode, you’ll hear:

            1. My method for creating a system and plan for goal setting
            2. Writing a book proposal even if when I was scared and my pre-mortem told me I was sure to fail - but I got a book deal!
            3. Running life on your schedule and with integrity
            4. The importance of putting yourself first
            5. When to consider getting a coach or therapist
            6. Resources from this episode:

              Thank you to our sponsor: Ultimatesoftware.com/LFW

              Jesse Itzler: https://jesseitzler.com/

              ***

              We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

              Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

              19 min
            7. 055: How to Build Relationships as a Leader with Kevin Kruse

              I am so excited to share this episode of Let’s Fix Work with you! My guest this week is Kevin Kruse, founder and CEO of LeadX. Kevin is also a New York Times bestselling author of nine books. He has a brand new book hitting the shelves titled Great Leaders Have No Rules: Contrarian Leadership Principles to Transform Your Team and Business. I have been following Kevin’s career for around ten years, and it is wonderful to finally have him as a guest on the show.

              Besides talking about a “no-rules” work zone, we discussed the role of “love” in leadership. That's right, love. We explored the idea that you don't actually need to like someone who works for you or with you, but you do need to love that person. It's smart and interesting conversations like this one that keeps me excited about doing this podcast! So if you enjoy learning about the interconnectivity between love and work, leadership principles, or “no rules” work zones, join me for this conversation with Kevin Kruse.

              In this episode, you’ll hear:

              1. How rules can get in the way of relationships
              2. Success and understanding that can develop when leaders connect with employees, explain the company culture, and the “why” behind certain actions
              3. Leadership is a superpower - not a choice
              4. The importance of the “close the open door” principle and the power of creating a sense of psychological safety in others
              5. The “crowd the calendar” idea and the importance of scheduling open-office times and your work
              6. How to personalize your leadership approach
              7. The reasoning behind not over-investing in one person but rather leveraging the talents of top performers
              8. Kevin’s perspective on why leaders must lead with love by putting the needs of others ahead of their own
              9. That whatever rules you have, it’s important to have a conversation about them...then the rule will be strengthened because of the relationship that develops
              10. Resources from this episode:

                Thank our sponsor: https://Ultimatesoftware.com/LFW 

                Great Leaders Have No Rules: Contrarian Leadership Principles to Transform Your Team and Business: https://amzn.to/2U59biV

                John Wooden Quotes https://www.success.com/27-quotes-by-john-wooden-to-motivate-you-to-be-better/

                Kevin’s website: https://www.kevinkruse.com

                Kevin on Twitter: https://twitter.com/kruse

                Kevin on LinkedIn: https://www.linkedin.com/in/kevinkruse67

                ***

                We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

                Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

                33 min
              11. 054: Technology, Authenticity, and Creativity at Work with Rana Stanfill-Hobbs

                This week on Let’s Fix Work, I am excited to introduce you to Rana Stanfill-Hobbs. She wears many hats, including Director of Insights at Ultimate Software (our sponsor), mom, step-mom, musician, and consummate learner. On today's episode, Rana and I talk about enterprise software and technology, of course. We also talk about her journey from someone who recognizes patterns to an individual who's living a full and authentic life at work. Rana is also the founder of Compass Credo, a website that helps people achieve their best lives and live according to their own set of values. I love it! It's not often that I speak to someone who's an artist, singer, and songwriter, as well as the Director of Insights at a technology company. Rana’s background and expertise are really fascinating. If you love strong women, technology talk, and learning how to live an authentic life, then sit tight and listen to this episode of Let's Fix Work.

                In this episode, you’ll hear:

                1. The influences of creativity and understanding how to create the best work environments
                2. Recognizing what you’re good at and how you excel
                3. The importance of having an open dialogue with customers to determine where they are in their journey, everyone is at different experience points
                4. Balancing the excitement of introducing a new technological platform in a company and why it’s important to slow the pace when onboarding
                5. Moving towards an honest conversation about imperfect solutions that can help move an organization forward
                6. How technology can help with positive conversations such as continuous performance management
                7. How to be your authentic self at work
                8. “The more that you can be human, more authentic, and the more holistic you are thinking about life and the work that you're doing, the better you can navigate all of this. And the more powerful the connections are that you have with your customers, your colleagues, and with people in general.” ~ Rana Stanfill-Hobbs

                  Resources from this episode:

                  Thank our sponsor: Ultimatesoftware.com/LFW

                  Rana Stanfill-Hobbs on LinkedIn: https://www.linkedin.com/in/ranahobbs CompassCredo on LinkedIn: https://www.linkedin.com/in/compasscredo CompassCredo on Facebook: https://www.facebook.com/pg/compasscredo/

                  Compass Credo https://www.compasscredo.com

                  ***

                  We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

                  Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

                  38 min
                9. 053: Training, Leadership, and Being Vulnerable in the Workplace with Max Yoder

                  This week on Let’s Fix Work, I'm talking to Max Yoder, Co-Founder and CEO of Lessonly. Lessonly is an online service that provides bite-sized learning with big impact to today’s trainers, managers, and subject-matter experts to help them create training content in minutes. Max is also the author of Do Better Work: Finding clarity, camaraderie, and progress in work and life.

                  In today's episode, Max and I flex our Midwestern accents and talk about training in the workplace. We also talk about vulnerability, leadership, and nonviolent communication. Not bad for a kid from Goshen, Indiana, right? So if you like tech entrepreneurs who don't pat themselves on the back for simply being CEOs, you're going to love Max!

                  In this episode, you’ll hear:

                  1. How Lessonly got started and how it addressed the need for training software in the workplace
                  2. Max’s impression of Human Resources in the workplace today
                  3. About Max’s book, Do Better Work, and what drove him to write it
                  4. What is actually means to “do better work”
                  5. Vulnerability: why Max doesn’t use the word and what he thinks it has to do with work. Plus, what to tell someone who has no space to be vulnerable in their job
                  6. How Max got to a point in life where he actually gave a shit about work
                  7. The Lessonly conference, some speakers that will be attending and what attendees can look forward to in 2019
                  8. Max shares his thoughts on broken workplaces and what he thinks the first step is in fixing them
                  9. Resources from this episode:

                    Thank our sponsor: Ultimatesoftware.com/LFW

                    Book: Do Better Work: Finding clarity, camaraderie, and progress in work and life

                    https://amzn.to/2USQlg7

                    Megan Jarvis, PHR: https://www.linkedin.com/in/megan-jarvis-phr-41961327/

                    https://www.indystar.com/story/money/2015/05/22/lessonlys-max-yoder-next-

                    tech-star/27743731/

                    Lesson.ly: https://www.lessonly.com/yellowship/

                    ***

                    We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

                    Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

                    35 min
                  10. 052: Wellness, Leadership, and Performance with Jeanette Bronée

                    This week’s episode features Jeanette Bronée, performance strategist, culture coach, wellness advocate, and founder of Path For Life, Inc. Jeanette helps leaders and companies rethink performance by asking “The Right Why®” so they can lead themselves and their people better and achieve sustainable success. She is passionate about how we can create a culture of care by unlocking what truly drives performance, engagement, and motivation from the inside out.

                    In this episode, we talk about the intersection of wellness, well-being, culture, leadership, and performance. In addition, Jeanette shares a poignant story about her mother. She also sweetly talks about her father who was also an executive headhunter. If mental illness has touched your life, or you simply want to know how to take better care of yourself, and also want to know what well-being has to do with leadership and performance, I promise you don't want to miss this episode. Sit back and listen to a special and very human episode of Let’s Fix Work.

                    In this episode, you’ll hear:

                    1. Jeannette’s idea of changing the nature of work and the importance of self-care
                    2. Her unique approach to fixing work
                    3. Applying the methodology of thinking as your employee’s clients when a conflict arises, how it can help clear the fog and makes relationships a little bit different
                    4. What is making us sick at work and how we can overcome it
                    5. The connection between nutrition and work and what Jeannette is doing to advocate for better nutrition
                    6. Advocacy of mindfulness, what it is, and the applicability for the workforce
                    7. Jeannette’s thoughts on creating a company culture of pausing, and what could change
                    8. The role of leadership in fixing work, creating a less toxic and more engaging culture, climate, and work environment
                    9. Resources from this episode:

                      Thank you to our sponsor: Ultimatesoftware.com/LFW

                      Website: http://www.jeanettebronee.com

                      For videos:https://www.jeanettebronee.com/keynote-speaker/

                      Blog: http://pathforlife.com

                      Twitter: http://twitter.com/jeanettebronee

                      LinkedIn: http://linkedin.com/in/jeanettebronee

                      ***

                      We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

                      Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

                      34 min
                    10. 051: Behavioral Economics in the Workplace with Dr. Daniel Crosby

                      This week on Let’s Fix Work, I am joined by Dr. Daniel Crosby. Dan is an author, psychologist, and Chief Behavioral Officer at Brinker Capital. His primary focus is in behavioral economics and understanding how we make decisions around money. Dan and I met almost a decade ago, at a time when the economy wasn't doing very well. Since then he has published two books on the topic of wealth, money, and psychology. In this episode, we talk about behavioral economics in the workplace and why it all matters.

                      If you are interested in the role behavioral economics plays in the market, the workplace, and how it affects our decisions, tune into this episode of Let’s Fix Work.

                      In this episode, you’ll hear:

                      1. Can we be doing better with our money?
                      2. Willpower and why relationships and context matters
                      3. Freewill, do we still have it?
                      4. We answer the question, is the market consistently eroding what's in our best interests?
                      5. Designing better employment experiences
                      6. The role and responsibility of people in power
                      7. On decision making: “Putting yourself in the right situations is a very big deal because we have limited willpower. Surrounding yourself with good people and being in good places is more than half the battle.” Dr. Daniel Crosby

                        Resources from this episode:

                        Thank you to our sponsor: Ultimatesoftware.com/LFW

                        Dan Crosby TW https://twitter.com/danielcrosby

                        Dan Crosby LI https://www.linkedin.com/in/danielcrosby

                        Dan Crosby Books:

                        The Behavioral Investor https://amzn.to/2STAo7q

                        The Laws of Wealth: Psychology and the secret to investing success  https://amzn.to/2VPVK7C

                        Everyone You Love Will Die https://www.kickstarter.com/projects/458001451/everyone-you-love-will-die

                        ***

                        We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

                        Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

                        30 min
                      8. 050: Healthy Mindsets and Winning Rituals with Laurie Ruettimann

                        This week’s episode is special because we have hit our 50th episode milestone! I am thrilled that our Let’s Fix Work community is thriving. Today, I want to focus on doing the inner work so that you can have the best year yet. As I always say, we fix work by fixing ourselves.

                        In this episode, I share my top three mindset tips I've learned from friends, colleagues, and guests on this podcast. My tips will help you reflect where you spend your time, rethink who gets your attention, and encourage you to be of service to those around you. So if you are ready to make a lot of money, kick butt, and take names, then sit back and listen to this episode of Let’s Fix Work.

                        In this episode, you’ll hear:

                        1. What having a healthy mindset has to do with success
                        2. Rethinking the way you manage your time and expectations
                        3. Setting clear expectations on performance and stop wasting emotional and physical energy on poor performers
                        4. The importance of reimagining your brand and being of service
                        5. Resources from this episode:

                          Thank our sponsor: Ultimatesoftware.com/LFW

                          Jesse Itzler https://jesseitzler.com/

                          Kevin Kruse https://www.kevinkruse.com/

                          Laurie Ruettimann https://laurieruettimann.com 

                           

                          We're proud to be sponsored by Ultimate Software. They're a leading cloud provider of people management solutions with a commitment to continuing education for HR, talent, and payroll professionals.

                          Ultimate Software is hosting dozens of free educational HR workshops around the country. Check out ultimatesoftware.com/LFW for more information on how to earn free HRCI, SHRM, and APA recertification credits.

                          16 min

                        About Punk Rock HR

                        From the publisher's feed

                        Welcome to the Punk Rock HR Podcast, hosted by the influential and unconventional Laurie Ruettimann. This podcast breaks away from the traditional constraints of the HR world to bring you candid and compelling conversations with some of the most disruptive and innovative minds in the business. Each episode, Laurie dives deep into critical topics surrounding the real world of work, exploring the modern workplace's nuances, and challenging the status quo of HR.

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