Dianna Deeney and Shere Tuckey talk about Crucial Conversations® in an engineering environment: how to prepare for and have difficult conversations with peers, managers, and everyone else.
This interview is part of our series, “A Chat with Cross Functional Experts". Our focus is speaking with people that are typically part of a cross-functional team for new product development. We discuss their viewpoints and perspectives regarding new products, the values they bring to new product development, and how they're involved and work with product design engineering teammates.
About Shere
Shere is a Branch Chief in the Air Force Research Laboratory, Munitions Directorate, Eglin Air Force Base, Florida. She is responsible for advocating, planning, budgeting, organizing, and directing the execution of a high-priority technology development portfolio as well as direct supervision and management of all personnel within the branch. Over the last twenty-nine years, she has managed twelve different teams across many engineering disciplines from shock physics experimentation to weapon effects modeling and simulation.
Shere has taken a special interest in leadership, mentoring, and helping teams communicate effectively. After being asked to serve as the Dean of Leadership for her organization’s workforce development program, she became certified to teach the Crucial Conversations® course as a foundational element of leadership development.
She has taught five highly rated classes to high level managers, junior employees, and everyone in between. The positive feedback received from these classes and the course’s universal applicability, has motivated Shere to share this knowledge in as many forums as possible.
Shere and Dianna talk about:
- what makes a dialogue a Crucial Conversation®
- how she discovered the Crucial Conversation® framework
- why she trains others at her work in the Crucial Conversations® model and champions its use
Shere also shares stories of success.
Visit the podcast blog for extra show notes and links to Shere's recommended videos.
Send us a message
Work with Dianna I help product development teams build quality into the front end when it's cheap and easy, not late when it's expensive and painful.
Book a 20-minute discovery call with Dianna's calendar. Whether you're navigating the "fuzzy front end" of product development and want to explore a workshop or advisory partnership, or you'd like to be a guest on this podcast. You'll leave with a summary, relevant resources, and a clear path for next steps within 24 hours.
Pierce the Design Fog (piercethedesignfog.com): my book on aligning cross-functional teams, defining clear design inputs, and accelerating product success. NIEA Finalist Award, reviewed by PDMA. "Great for fans of Tony Fadell’s Build, David H. DeWolf and Jessica S. Hall’s The Product Mindset."-BookLife Reviews (Publishers Weekly)
Connect with me: I'm most active on LinkedIn.
Free Resources for Subscribers Subscribe to the Quality during Design digest — https://newsletter.deeneyenterprises.com — for monthly actionable highlights, plus access to the Strategic Quality Integration Checklist (a free self-assessment download) and my Swipe File Vault.
