Every workplace seems to have one.

The difficult colleague.

The challenging client.

The person who pushes your buttons before they’ve even opened their mouth.

In this Quick Spoon from my conversation with Dr Eric Goodman, we explore a different way of responding to difficult people at work.

Not by excusing behaviour.

Not by pretending it’s easy.

But by asking a different question:

A practical reflection on threat responses, workplace relationships, and how seeing people differently might change the impact they have on us.

People Soup: Real conversations about work, leadership, and being human — grounded in behavioural science, with practical ideas you can actually use.

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• Eric's Website

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