You will get a real common sense approach to your CRM today as Ray Wood explains the importance of starting with the end in mind and developing a plan.

Some more great advice this morning from Tara Bradbury (property management) and Ray Wood (sales) to get you into the right frame of mind.

This is the year to engage and build relationships.  We deal with that as we talk to two experts in sales and property management.

As we launch into a brand new year, we will take the opportunity to set you on the right path with some positive input for both sales and property management.

We have asked the question before but it is worth re-visiting.  Are leaders born or can they be created?  Tim Eaton gives his view.  Karen Hutton reminds herself about a great underused tool in copy writing.

Two critical elements to the success formula are training and support.  While they go hand in hand, Tim Eaton points out that they don’t always happen.  Karen Hutton’s piece toady deals with the ‘image’ you create with your advertising copy.

More on building your success formula with Tim Eaton and we tell you about a great book that you can get totally FREE.  Karen Hutton builds on her great week with us helping to write copy that works.

We remind you again not to slow the machine in the run up to the end of the year.  People still buy property.  This is also a good time to be laying the foundations for next year.

There is a system to success and this week Tim Eaton describes it beautifully.  Stop writing ads that just look good.  Get the phone to ring – that has to be the objective.

Great agents do basic things very well.  We talk to a great agent about that today.  Do you think you will ever become so well known that you will never have to prospect again?  Forget it.  Martin Hood today will talk about missed opportunities and Tara Bradbury takes another look at how you can make 2016 outstanding.