Siow Der Ming, Head of Franchise Division and Head of International Branding at Poh Kong Holdings Bhd, discusses:

- Gold prices and business in Poh Kong's shops;
- Branch opening roadmap;
- Breakdown of business between gold jewellery - diamonds - gemstones;
- Cost per store opening;
- Growth by franchise;
- Staffing as a challenge;
- Theft as a challenge;
- Outlook for gold prices;
- Whether gold in ringgit terms has risen as much as it has in USD terms;
- Whether competition from Gold ETFs and Gold Savings Accounts;
- Buying trends: platinum, silver, gemsets;
- Customers, competition and branding as a challenge;
- Margins;
- Inventory value;
- Lack of visibility, coverage.  

See omnystudio.com/listener for privacy information.