Following the ceasefire in Gaza, this week has seen the release of hostages and prisoners on both sides and the beginning of the return of the remains of some of the deceased. Over the past two years, The Fifth Floor has been speaking to language service colleagues reporting on the conflict. This week, we reconnect with them to find out how networks of citizens on both sides have informed and provided new perspectives on their reporting. Amira Dakroury checked in from the BBC's Cairo Bureau where she's part of the team producing Middle East Diaries, formerly Gaza Lifeline; and from Tel Aviv, BBC Arabic's Michael Shuval reflected on reporting the stories of hostage families.

Dr Tri Maharani's videos about how to treat snake bites are beginning to be well known in Indonesia. For fifteen years, she's worked to improve outcomes for snakebite victims in her country, where only one antivenom is currently available, but more than eighty species of poisonous snake are a threat. BBC Indonesian's Astudestra Ajengrastri spoke to her.

This episode of The Documentary comes to you from The Fifth Floor, the show at the heart of global storytelling, with BBC journalists from all around the world.

Presented by Faranak Amidi