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Reset with Lynlee episodes

  • Industry Insight: OCBC turns mortgage experts into wealth advisors to build customer trust

    OCBC is breaking new ground in banking talent development with a first-of-its-kind upskilling programme that transforms mortgage specialists into certified wealth advisors.

    This initiative empowers employees to offer both home loans and a full spectrum of investment and insurance solutions, deepening customer relationships while creating seamless, end-to-end service. 

    On Industry Insight, Lynlee Foo speaks to Tok Geok Peng, Group Head for Consumer Secured Lending, OCBC to find how this is reshaping frontline banking roles, and what this means for customers.

    See omnystudio.com/listener for privacy information.

    13 min
  • Good Tech: Building Singapore's digital kampung through acts of kindness

    From sharing pre-loved items to lending a hand to those in need, GoodHood.SG is reviving the modern-day kampung spirit—all through the power of technology. So how can a simple idea create stronger communities and why is this reshaping the future of Singaporean neighbourhoods?

    On Good Tech, Lynlee Foo speaks to Nigel Teo, Founder of GoodHood SG to find out more.

    See omnystudio.com/listener for privacy information.

    15 min
  • Industry Insight: Why AI is every traveller’s new companion

    In today’s fast-moving travel industry, experiences are everything — and technology is rewriting the rules. From AI-powered recommendations to predictive tools that anticipate every traveller's need, the line between human touch and automation is blurring. 

    On Industry Insight, Lynlee Foo speaks to Boon Sian Chai, Managing Director and Vice President, International Markets at Trip.com Group to find out how is AI transforming the way we travel and what impact can this have on Asia.

    See omnystudio.com/listener for privacy information.

    13 min
  • Industry Insight: Why Singapore's boardroom agenda is about navigating data sovereignty

    As Singapore firms increasingly operate in a global digital economy, data is no longer just an IT concern—it’s a board-level strategic issue.

    From safeguarding against service disruptions and navigating geopolitical risks to complying with evolving regulations, businesses must rethink how they manage their data. 

    On Industry Insight, Lynlee Foo speaks to Nathan Hall, General Manager and Vice President of Pure Storage APJ to find out how companies can strike the delicate balance between data sovereignty and staying competitive.

    See omnystudio.com/listener for privacy information.

    16 min
  • Industry Insight: Evolving finance education for a changing world

    The finance industry is being reshaped at breakneck speed - from AI and ESG imperatives to the pressures of globalisation. Employers say technical skills are no longer enough; they want professionals who can adapt, lead and deliver impact from day one.

    On Industry Insight, Lynlee Foo speaks to Mark Stabile, Dean of Degree Programmes, INSEAD to find out how must management education evolve to keep pace with a transforming finance sector, and what lessons does that hold for professionals at every stage of their careers?

    See omnystudio.com/listener for privacy information.

    14 min
  • Viewpoint: Why mental wellness matters in Singapore’s fast-paced F&B scene

    From long hours and manpower shortages to the unrelenting pace of daily operations, Singapore's F&B industry has long been defined by its intensity. But beyond the hustle, there’s a growing movement to put mental well-being on the menu.

    That is why the Restaurant Association of Singapore launched a new RAS Wellness Day — an initiative designed to support F&B owners and operators through practical wellness tools, peer support networks, and collaborative partnerships.

    On Viewpoint, Lynlee Foo speaks to Edward Chia, Management Committee Member, Restaurant Association of Singapore to find out more.

    See omnystudio.com/listener for privacy information.

    13 min
  • Good Tech: Building a smarter way to navigate Singapore’s social assistance system with Schemes SG

    In Singapore, there are hundreds of assistance schemes, covering everything from healthcare to education and financial support. But figuring out what help you qualify for, can feel like navigating a maze of websites, PDFs, and endless “Ctrl + F” searches.

    But what if technology could change that?

    On Good Tech, Nazirul Asrar speaks to Eugene Kim, Project Lead at Schemes SG to find out how this technology is making social assistance more accessible to Singaporeans who need it.

    See omnystudio.com/listener for privacy information.

    12 min
  • Industry Insight: Lessons that Singapore's creator economy can learn from DIVE Studios

    From fan-powered business models and short-form content to even wellness-driven platforms, the media and entertainment industry is in the middle of a seismic shift.

    One example is DIVE Studios, which has gone beyond producing content to innovating around fandom, audio, culture, and even wellness. By turning their audiences into communities, it’s scaling them into global businesses. 

    On Industry Insight, Nazirul Asrar speaks to Brian Nam, Co-Founder and CEO of DIVE Studios to find out what lessons can Singapore take away from this evolving creator economy.

    See omnystudio.com/listener for privacy information.

    27 min
  • Industry Insight: Hospitality under pressure - Can tech turn strain into strength?

    From labour shortages to shrinking investment, Asia’s hotel sector is under strain. Hotels are increasingly betting on smart technology not just to cut costs, but also to unlock better guest experiences and boost long-term asset value. 

    On Industry Insight, Lynlee Foo speaks to Dirk Dumortier, Director of Vertical Partnerships, APAC, at Alcatel-Lucent Enterprise to find out if tech can turn hospitality’s toughest challenges into its biggest opportunity.

    See omnystudio.com/listener for privacy information.

    16 min
  • Industry Insight: How self-storage became Singapore's hustle economy backbone

    Self-storage in Singapore has quietly evolved from a place to stash barang-barang into a critical enabler of SMEs, e-commerce sellers, and the gig economy. With major sales peaks like 10.10 and 11.11 driving demand, storage spaces are now acting as mini fulfilment hubs, tech-enabled workspaces, and sustainable infrastructure for growth. On Industry Insight, Lynlee Foo speaks with Danny Wong, CEO of Work+Store, about how this once-overlooked industry is powering Singapore’s hustle economy, and where it’s heading next.

    See omnystudio.com/listener for privacy information.

    15 min

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