How does internal mobility impact employee experience?

Dr. Kalifa Oliver, Global Director in Employee Experience (EX) Analytics Strategy at Ford, joins Shannon to discuss how internal mobility influences not just hiring efficiency but long-term culture building. With a background in neuropsychology and people experience at Ford, Dr. Kalifa brings valuable insights into the intersection of talent acquisition and employee development.

She highlights the challenges recruiters face in making internal moves feel as seamless as external ones and the impact that transparent, fair mobility systems can have on employee retention. Kalifa also shares her thoughts on the importance of giving employees room to grow within the company and the role that recruiters play in facilitating that growth.

Key takeaways:

1. Internal mobility promotes retention: It’s about building long-term career paths.
2. Treat internal candidates as you would externals: Fair treatment is key to employee trust.
3. Mobility systems should be built for scale: Ensure fairness and transparency as companies grow.
4. Recruiters drive the employee experience: Their role goes beyond just hiring.

Timestamps: 

(00:00) The importance of a human-centered mindset

(00:17) Introductions

(01:54) Guest profile: Dr. Kalifa Oliver

(02:38) Why candidate experience is the foundation of employee experience

(05:31) Defining internal mobility

(09:20) Making internal candidates feel seen: a recruiter's responsibility

(11:48) Treating internal candidates with care

(15:46) The impact of internal mobility on DEI

(17:39) Gen Z, transparency, and the end of silent pay gaps

(21:45) Writing job descriptions that actually support mobility

(24:58) How fear-based layoffs damage productivity and well-being

(31:08) Designing soft exits that strengthen your talent brand

(36:09) What hiring excellence means to Dr. Kalifa

(37:22) Recruiting hot take: There are no shortcuts