Resource Centre

It’s the most wonderful time of the year - Appraisal Season. And in preparation for year-end evaluations, we speak to Claudia Cadena from Thread Advisory about the good, the great, and the perils of using the 360-Feedback assessment tool to measure employee performance, especially during a pandemic year.

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The Great Resignation just keeps getting greater. As the world moves into the recovery phase from Covid-19, many companies have started insisting that we come back to the office full-time. And in response, people are quitting their jobs in droves. Organisational psychologist and CEO of O-Psych Hetal Doshi talks to us about this “march toward freedom”, the root causes, and how organisations can retain their talent during this phenomenon.

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British tech giant Sage has gone to great lengths to ensure employee wellbeing and happiness against the backdrop of this raging pandemic. We speak with veteran tech MD Arlene Wherett about their much deserved nomination by Glassdoor as one of the Best Places To Work in 2021, the company’s “flexible human work” model, and how organisations can emulate their success in consciously putting their employees first.

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You may be familiar with first-party data strategies that are set to take the spotlight when all the major browsers go cookieless next year. But have you heard of zero-party data? Daniel Henriksen, Head of Programmatic Strategy, joins us to talk about both first-party and zero-party data, as well as how brands can create trust among consumers to facilitate the sharing of ZPD.

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The Expo 2020 Dubai kicks off this month, connecting people from all corners of the globe as they experience the best in art, culture, innovation, and invention. And as the lead agency for Week 2 of the Expo, Cradle Fund will be showcasing the Malaysian funding landscape and some of our best start-ups, in the hopes of putting Malaysian innovators, researchers and startups on the global map. We speak to Pn. Rafiza Ghazali, Group CEO of Cradle Fund, on leading week 2 of the Expo, creating tomorrow’s sustainable startups, and more.

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DAP vs. UMNO. Liverpool vs. Manchester United. We’ve all seen how conflicts and rivalries can divide the world, so it’s no surprise to see it do the same in the workplace. But conflicts can come at a significant cost to organizations - environments where conflict is poorly managed are associated with high rates of employee turnover and absenteeism. So how do we best respond to conflict? Organisational psychologist and CEO of O-Psych Hetal Doshi talks to us about learning to fight well - how to take a punch well, and how to deliver ones that make a difference in the workplace.

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It sounds like a dream, but many out there are living it. It’s not impossible, too hard or too expensive to build a global direct-to-consumer Malaysian brand. Co-Founder and CEO of Meecko.Asia, Ching Kah Hing gives us the framework to scale your ecommerce business across borders quickly and successfully, without putting your product on a marketplace.

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Earlier this June, KPMG in Malaysia launched its HR Health Check exercise - a survey that gathered information on what various organisations are concentrating on, and assessed how healthy the HR function is within organizations. We dissect the key findings from this year’s survey, identify areas for improvement, and discuss possible remedies to get your HR Department back on track for a clean bill of health.

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While some parts of the world have started to open up to concerts, exhibitions, and all the in-person live events we’ve missed over the course of this pandemic - analysts say Virtual Events are set to grow bigger and badder over the next decade. Veemal Gungadin, CEO of event tech provider Global SignIn and virtual events platform Gevme talks to us about the opportunities in the global Virtual Events industry, how to build a community of virtual event creators, experts and learners, as well as how event organisers can maximise value from these virtual events.

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We are buying everything online these days - from mattresses to detergent and electronics to barbeque pits - and these goods are being shipped to us from around the world. So what’s stopping Malaysian SMEs from generating higher revenue and better opportunities via cross-border trade as well? We speak to eBay Southeast Asia’s Head of Cross Border Business Development, Tam Yong Sheng, about gaining access to a whole new world of customers, the potential segments for immediate growth, and the opportunities and challenges that await those who adopt the model.

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