There were some exciting announcements from the show floor at The Experience Convention & Trade Show in Las Vegas in September, including the unveiling of Encircle’s Hydro technology.

Encircle VP Kris Rzesnoski talks a bit about the new technology, and about more up-and-coming integrations and collaboration in the industry.

In the penultimate episode of our Seller Stories, Craig Moody shares his still fresh journey of selling his business, Mammoth Restoration of Arizona.

Craig talks about steps he took to prepare his business for sale, interviewing prospective purchasers, and what things look like after the papers are signed and the deal is done.

Curious about other episodes in this series?

Find Episode 1 here.

Find Episode 2 here. 

Woodard's story is best told by those closest to it. In conjunction with Woodard Cleaning & Restoration celebrating 75 years of serving the St. Louis area, C&R sat down with third generation owner, Justin Woodard. He shares a story unlike any other - of a war hero shot down over France, a harrowing mountain escape, and a journey to America.  

Earl Woodard and his wife, Nancy, started a carpet cleaning service out of a trailer pulled by the family car. In time, they grew and grew - and attribute their success to their "unrelenting commitment to customer service, earned the respect of business owners, insurance companies and customers alike."  

Visit www.candrmagazine.com to see photos from the 75th anniversary celebrations.

In this episode of the Restoration Today Podcast, Michelle sits down with Paul Davis COO Mike Hopkins. He has been in the franchise world for some time, and part of Paul Davis since 2015.

Michelle and Mike talk about the landscape of today's restoration industry, what it takes to stay competitive as the industry continues to consolidate, the importance of pricing feedback to influence Xactimate pricing, and what Mike foresees ahead for our industry.

In the second episode of our Seller Stories series, we are turning the tables - talking to the leaders of a company that is not for sale, but is instead positioning itself in the buyer's seat and looking to grow through mergers and acquisitions.

ATI is the largest family-owned restoration company in the U.S, and well into its second-generation of leadership. 

In this episode of the Restoration Today Podcast, hear the story behind ATI, how generational leadership changes have played out, the organic way these men have found their positions within the family company, how they foster a healthy company culture, and their future outlook - including growth goals through mergers and acquisitions.

(Plus, get a good glimpse into Michelle's real life with a 2-year-old.)

Welcome to a brand new special series on the Restoration Today Podcast called Seller Stories.   In this episode, meet Scott Miller and hear his selling story, and journey since then to transition out of being a restoration company owner.

Restorers can relieve their customers from some of the burden of the insurance claims process by obtaining an assignment that allows the restorer to collect directly from the insurance company. A properly-drafted assignment can empower the restorer to compel the insurance company to pay fair market value for services rendered, to employ reasonable claims handling practices, to comply with the terms of the policy and the law, and to pay the restorer directly to prevent policyholders from misappropriating policy proceeds. This has been a game changer for many of my clients, and the reason why most them have broad assignments in all their contracts.  

Listen to this conversation with The Restoration Lawyer and Advocate Edward Cross to learn more about AOBs - and how they can help restoration companies get paid.

Insurance “need to know facts” when selling your restoration company.

On Wednesday, Sept. 15, CoreLogic announced it had acquired Next Gear Solutions which could have far-reaching impacts on the restoration industry when it comes to estimating, data, and more.

Seth Harrison is the Executive Director and Mark Whatley is founder of Actionable Insights.

Actionable Insights is a foundation that exists to preserve the health of the restoration ecosystem by advancing legislation and clarifying globally recognized billing standards. As a natural expression of this mission, we established estimating guidelines that help Xactimate users generate accurate estimates that are approved without hesitation.

On Wednesday, Sept. 15, CoreLogic announced it had acquired Next Gear Solutions which could have far-reaching impacts on the restoration industry when it comes to estimating, data, and more.   

Ben Justesen is a top Xactimate trainer, as well as founder of Enlightened Restoration Solutions and JRCC. He has spent the last few years traveling the U.S. teaching restorers how to give pricing feedback, create custom price lists, and more. He is also the RIA AGA Pricing Taskforce Chair.