Retail Gets Real

By National Retail FederationBusiness Careers

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Typical duration
25 min
per episode

Based on Podcast App listening data

Retail Gets Real episodes

June 21, 2022 273. How Neiman Marcus Group creates measurable outcomes for DE&I that help drive the business forward
As the chief people and belonging officer at Neiman Marcus Group, Eric Severson oversees all of the aspects of the organization that impact people, both internally and externally.
Eric takes us from his start in the industry, at ten, working in his father’s retail shop, to Macy’s, Gap and more. His tips on team building and talent retention, leveling the playing field and operating with inclusion in all aspects of business are as actionable as they are insightful.

The bottom line is, you can’t just talk the talk anymore. You have to walk the walk. And that means developing real, measurable programs, investing in them and holding yourself accountable. It has to be fully integrated in what you do, or modern consumers will look the other way.

We learn that what Eric is after, this overall sense of belonging for all stakeholders, is an ongoing process, one that we must work at and fine tune over time. Listen to hear his insightful perspective on the current place (and future) of diversity, the environment, and important other social programs in the future of retail.

Learn more at retailgetsreal.com.
29 min
June 14, 2022 272. How sustainability is good for business: KoAnn Vikoren Skrzyniarz, CEO/Founder of Sustainable Brands
KoAnn Vikoren Skrzyniarz, CEO/Founder, Sustainable Brands, joins the show to share what retailers are doing to become more sustainable, how consumer behaviors are evolving and what the future of retail looks like through a sustainability lens. Sustainable Brands is a global community of changemakers who are working together to shift the global economy toward a more sustainable future. She’s committed to pooling data and experiences from across industry in order to position business as the hero of the future, not its destructor.

Starting in the sustainability space in 2004, she’s seen, and directly participated in, a total shift in how businesses and the consumer view it. As she puts it, the train has left the station, so to speak, and today’s brands better get on board or be left behind.

Tune in for yet another expert perspective on how our industry continues to thrive during a period of rapid change.

Learn more at retailgetsreal.com.
25 min
June 07, 2022 271. Leadership and learning along the way: JuE Wong, CEO, OLAPLEX
Olaplex CEO JuE Wong talks about growing a fan favorite brand, harnessing the power of social media and what's next for the company and the future of the retail industry. She shares her unique career journey and the advice that helped her find success after success.

Learn more at retailgetsreal.com.
20 min
May 24, 2022 270. Replay: Inside Saks OFF 5TH’s digital strategy
After separating the digital business from stores in June 2021, Saks OFF 5TH has invested heavily in creating an unparalleled digital experience for the luxury bargain hunter. In this episode, Saks OFF 5TH President and CEO Paige Thomas shares insights into the digital strategy, leading through difficult times and where the future of retail is headed.

Learn more at retailgetsreal.com.

23 min
May 17, 2022 269. Making golf accessible and inviting to all with Jill Thomas of PGA TOUR Superstores
Jill Thomas is the CMO of PGA TOUR Superstore. The company, and the sport, have both seen a recent surge of growth due to COVID-19 and golf’s unique position as an outdoor activity that is social distancing-friendly and connection fostering. We talk about how PGA TOUR Superstore is expanding the world of golf to a broader audience, impacting not only the future of retail but of the sport as well.

Learn more at retailgetsreal.com.
22 min
May 10, 2022 268. From mailroom to COO: Verizon’s Krista Bourne on building a career and staying close to consumers
When Krista Bourne started in the mailroom at Verizon twenty years ago, she didn’t imagine that she would someday be in the C-suite. Today, as COO of Verizon Consumer Group, she joins the episode to talk about how she’s navigated her incredible career journey, what it takes to build effective teams and the future of retail.

Learn more at retailgetsreal.com.
26 min
May 03, 2022 267. Creating an inclusive community in the workplace with Kimberly Lee Minor, CEO of Bumbershoot
Kimberly Lee Minor is the CEO of Bumbershoot, a firm that helps businesses rethink their cultures for inclusivity. In addition to being a thought leader and advocate for the advancement of women and people of color in the workplace, Kimberly is also the President and Chief Commercial Officer at women’s apparel brand, Bandier. We talk about how companies are rethinking their values and how to nurture diversity and inclusion, not just with customers and branding, but in the workforce.
Learn more at retailgetsreal.com.
27 min
April 26, 2022 266. The emergence of hyper convenience in retail with Cate Trotter of Insider Trends
In this episode, we’re unpacking emerging retail trends with Cate Trotter of Insider Trends. We explore some of the latest developments shaking up the industry while focusing on hyper convenience and what factors are driving the shift to ultra-fast fulfillment.
Learn more at retailgetsreal.com.
26 min
April 19, 2022 265. Staying close to the customer side of business with Nancy Green, President and CEO of Old Navy
Nancy Green is the President and CEO of Old Navy. After working her way up from the store level, she is deeply familiar with the customer journey and what people expect from a company at all levels, from leadership to the ground floor. Nancy joins us to discuss her career journey, the leadership lessons she’s learned along the way and what it takes to succeed in retail right now – and in the future.

Learn more at retailgetsreal.com.
30 min
April 12, 2022 264. What retailers need to know about increasing organized retail crime
The retail industry has been dealing with organized crime for many years, but the topic has gained new attention in the media of late. In this episode, Tony Sheppard, the director of loss prevention solutions at ThinkLP, talks about why we’re hearing so much about these problems right now, how the pandemic has impacted the problem, and how retailers can combat the issue and plan for the future.
Learn more at retailgetsreal.com.
23 min

About Retail Gets Real

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Retail impacts everyone, everywhere, every day. Join the National Retail Federation for authentic, insightful conversations with the industry's most interesting people. Hear retail executives,…