Return on Empathy (ROE)

Return on Empathy (ROE)

By Rebecca DhrimajBusinessCareersManagement
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Return on Empathy (ROE) episodes

  • How Intuition Leads to Authenticity with Christina Barsi

    Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

    From Hollywood Dreams to Soul-Led Success — In this inspiring episode, founder and CEO of Avant Haüs Media, Christina Barsi, opens up about her transformation from aspiring actress to intuitive podcast producer. She shares how navigating Hollywood’s pressures, facing burnout, and recovering from concussions led her to rediscover authenticity, empathy, and creativity. Through intuition and self-care, Barsi built a soul-led business rooted in connection and purpose. Tune in to explore how embracing your inner voice can guide your path, prevent burnout, and help you build a business that feels as good as it looks.

    Sound bites

    "Intuition has guided me my whole life."

    "Clarity comes from the doing."

    "Protect your energy."

    Chapters

    00:00 Introduction to Barsi's Journey

    01:54 The Struggles of Acting in Hollywood

    06:22 The Shift to Writing and Podcasting

    11:46 Creating Dimension: An Audio Drama

    15:22 Building a Production Agency

    16:36 Navigating Burnout and Healing

    18:27 Reflections on the Hollywood Roadmap

    24:44 Embracing Change and Surrendering to the Unknown

    28:26 Navigating Trauma and Self-Care

    32:34 The Power of Gratitude and Self-Compassion

    40:20 Building a Soul-Led Business

    47:52 Authenticity in Leadership and Business

    Learn more about Avant Haus Media and Boss Goddess: https://www.avanthausmedia.com/

    Learn more about The Empathy Collective: https://www.theempathycollective.com/

    46 min
  • Amplifying Team Success with Naren Aryal

    Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

    From corporate law to publishing powerhouse — Naren Aryal’s journey is a masterclass in empathy, storytelling, and entrepreneurship. In this episode, the CEO and founder of Amplify Publishing shares how a children’s book inspired by his daughter’s favorite mascot launched a thriving multi-genre publishing company. Naren discusses the power of empathy in storytelling, how to build a supportive workplace culture, and why understanding your target market is key to author success. Whether you’re an aspiring author, creative entrepreneur, or leader passionate about thought leadership and authentic storytelling, this conversation offers insights to help you amplify your voice and impact.

    Sound bites

    "Publishing is a very complex process."

    "Be open to possibilities."

    "Understand your target market."

    Chapters

    00:00 From Law to Literature: Naren's Journey

    06:21 Empathy in Storytelling: Lessons Learned

    09:19 Creating a Supportive Workplace Culture

    17:18 The Secret Sauce of Amplify Publishing

    21:35 Advice for Aspiring Authors

    Learn more about Amplify Publishing Group: https://amplifypublishinggroup.com/

    Learn more about The Empathy Collective: https://www.theempathycollective.com

    24 min
  • Relationship Building and Resilience with Michelle Lavatai

    Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

    What happens when we lead with our strengths AND our hearts? In this episode, host Rebecca Dhrimaj sits down with life science leader and workplace culture ambassador, Michelle Lavatai, to explore how Gallup’s CliftonStrengths can transform not just personal development, but team dynamics and organizational culture. Together, they unpack how empathy, positivity, and authentic relationship building foster resilience and sustainable change. From leveraging individual strengths to creating deeper human connections, this conversation reveals how leaders can inspire growth, loyalty, and lasting impact through genuine understanding and trust.

    Sound bites

    "Each person I meet is completely unique."

    "Diversity is a benefit."

    "I hope one day people like me will be sought after in workplaces."

    Chapters

    00:00 Exploring CliftonStrengths and Personal Insights

    08:12 Building Resilience Through Relationships

    16:30 Navigating Positivity and Empathy in Leadership

    22:59 The Role of Relationship Building in Sustainable Change

    Learn more about CliftonStrengths: https://www.gallup.com/cliftonstrengths/

    Build individual and team resilience with The Empathy Collective: https://www.empathycollective.com

    34 min
  • Leading with Purpose is a Science with Matteo Costioli

    Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

    How do great leaders inspire purpose, rebuild team morale, and guide their people through change? In this powerful episode, Matteo Costioli shares how he transformed a struggling team into a motivated, innovative powerhouse — not by enforcing rules, but by leading with empathy, clear communication, and a sense of purpose. You’ll hear Matteo’s insights on:

    - Rebuilding team morale through empathy and listening

    - Creating a shared purpose that fuels motivation and engagement

    - Fostering open communication and respectful dialogue

    - Navigating change management with transparency and clarity

    - Empowering employees to take ownership and innovate

    - Why diversity and inclusion are critical for problem-solving and creativity

    Key Moments & Chapters:

    00:00 Empathy in Leadership: A Personal Journey

    09:38 The Power of Listening and Communication

    14:48 Navigating Change: Empowering Teams for Transformation

    19:56 Engaging Early Adopters for Change

    22:47 Defining Roles and Development Paths

    25:35 Creating Momentum Through Engagement

    28:44 Efficiency and Workload Management

    32:17 The Importance of “Why” in Leadership

    37:22 Building Purpose and Transparency in Teams

    Build individual and team resilience with The Empathy Collective: https://www.empathycollective.com

    42 min
  • Where Empathy Meets Operational Excellence with Brian Wellinghoff

    Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

    In this Empathy Insights conversation recorded live from the Association of Manufacturing Excellence (AME) annual conference in St. Louis, host Rebecca Dhrimaj and partner at Chapman & Co. Leadership Institute, Brian Wellinghoff, explore how lean and continuous improvement tools are ineffective at driving true operational excellence without leadership that engages both the heart and the mind. Tune in to learn why excellence starts with empathy and time is precious, so use it wisely.

    Learn more about Chapman & Co. Leadership Institute: https://www.ccoleadership.com/

    Learn more about The Empathy Collective: https://www.theempathycollective.com

    Learn more about the Association of Manufacturing Excellence: https://ame.org/

    13 min
  • Growing Your Light with Joey Natale

    Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

    Join us for an inspiring conversation with Joey Natale, a communication coach who turned his struggles with self-expression into a thriving coaching practice. In this episode, Joey shares how he overcame fear, imposter syndrome, and self-doubt to embrace his authentic self. He dives into the power of listening skills, boundaries, and personal transformation—and why communication is more than just words; it’s a holistic practice that blends thoughts, actions, and self-awareness. Whether you’re interested in self-development, nerd culture, or building authentic relationships, this episode will give you actionable strategies to improve your communication and envision your future self with confidence.

    What You’ll Learn:

    - How Joey turned early communication struggles into a successful coaching career

    - The pivotal moments—corporate life, the pandemic, and Tony Robbins seminars—that inspired his shift

    - Why overcoming fear, imposter syndrome, and setting boundaries are key to growth

    - Practical tips for improving your listening skills and self-expression

    - How nerd culture and authenticity can be strengths in coaching and leadership

    Chapters

    00:00 – The Journey to Communication Coaching

    10:22 – Transforming Pain into Purpose

    18:02 – Defining Communication

    23:29 – Overcoming Fear and Embracing Authenticity

    29:27 – Building a Culture of Care

    Learn more about Joey and his coaching business Grow Our Light: www.growourlight.com

    Build individual and team resilience with The Empathy Collective: https://www.empathycollective.com

    30 min
  • How Music Saved Me with CARA

    Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

    Experience CARA’s inspiring story of grief, healing, and transformation through music in this powerful podcast episode. CARA reveals how her personal journey led to The Kronicles, an intimate album blending empathy, songwriting, and emotional storytelling. Learn how music became her path to healing, why songwriting is a vital outlet for grief, and how her personal story can inspire listeners to find hope, creativity, and community support during life’s toughest moments.

    Sound Bites:

    "Grief is normal because we're humans."

    "I wrote these songs to survive."

    "I hope it helps others."

    Takeaways:

    • Discover how storytelling in music helps process loss and connects deeply with audiences.
    • Learn why CARA believes sharing personal experiences creates a powerful connection with listeners.
    • Explore the importance of finding personal outlets to process and heal from grief

    Engage with CARA and her music:

    TEARS music video featured in this episode: https://youtu.be/za2YI-PJnUE?si=B4s75wqqjGXF64Yk

    Instagram: @caraofficial

    Spotify: CARA

    YouTube: @TheOfficialCARA

    Website: www.officialcara.com

    Learn more about The Empathy Collective: www.theempathycollective.com

    35 min
  • Leading with Heart in Hard Places with Meg Brown

    Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

    Step inside the world of heart-centered leadership with Meg Brown, COO of Cambridge Air Solutions. In this episode, Meg shares her transformation from a compliance-driven HR role to a people-first approach that blends empathy, emotional intelligence, and practical daily practices. From creating a culture of appreciation to fostering collaboration on the factory floor, Meg offers actionable insights for leaders who want to balance performance with genuine human connection—and build workplaces where people thrive.

    Sound bites

    "It's a lifetime pursuit."

    "We clap for everything."

    Chapters

    00:00 Heart-Centered Leadership: An Introduction

    05:35 The Journey to Heart-Centered Leadership

    10:27 Transforming Workplace Culture

    15:13 Empathy in Leadership

    19:36 Building Collaborative Leadership

    23:52 Balancing People and Performance

    28:23 Practical Steps for Leaders

    30:54 Looking Ahead: Community and Collaboration

    31:51 The Importance of Emotional Intelligence

    Learn more about Cambridge Air Solutions: https://www.cambridgeair.com/

    Learn more about the Association of Manufacturing Excellence (AME): https://www.ame.org/

    Brené Brown video referenced in this episode: https://youtu.be/KZBTYViDPlQ?si=ijfTRclAuN4YGrOF

    Build individual and team resilience with The Empathy Collective: https://www.theempathycollective.com

    33 min
  • Intentional Transformation with Liz Brunner

    Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

    In this engaging interview, Liz Brunner shares her transformative journey from a high school music teacher to an Emmy award-winning journalist and now an executive communications coach. She emphasizes the importance of listening to the 'whispers' of the universe, connecting the dots of one's experiences, and embracing intentional transformation to discover one's unique 'IT factor.' Liz discusses overcoming self-doubt and imposter syndrome, the significance of self-talk, and the power of being open to change. Her insights inspire listeners to trust themselves and pursue their authentic paths with courage and curiosity.

    Sound bites

    "No knowledge is ever wasted."

    "You have to learn to trust yourself."

    "You are more than ready."

    Chapters

    00:00 Listening to the Whispers of Change

    12:29 Navigating Career Transitions

    24:38 The Power of Intentional Transformation

    25:06 Embracing Failure as a Learning Opportunity

    25:29 Trusting Yourself and Your Knowledge

    26:58 The Importance of Intentional Transformation

    28:25 Navigating Change and Discomfort

    30:38 Reflecting on Past Decisions

    32:38 Focusing on the Process Over the Outcome

    34:34 Living Your Unique Journey

    36:31 Staying Open to Possibilities

    38:19 Seeking Guidance and Support

    38:53 Practical Steps for Moving Forward

    Learn more about Liz Brunner: https://www.lizbrunner.com/

    Learn more about The Empathy Collective: www.theempathycollective.com

    45 min
  • Life Isn't Always Smooth Sailing with Mary Brigden

    Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

    In this conversation, Mary Brigden shares her unique journey from being one of the few women at the Naval Academy to navigating her career in the corporate world. She discusses the challenges of isolation, the importance of community, and how her upbringing shaped her leadership style. Mary reflects on the balance between being a tough leader and infusing empathy into her approach, as well as the lessons learned during her transition from military to corporate life. She emphasizes the significance of laughter, vulnerability, and understanding individual priorities in fostering a supportive work environment.

    Sound bites

    "When your team is under stress, you as a leader need to display calm confidence."

    "You can do it all, just not all at once."

    Chapters

    00:00 Mary Brigden's Journey to the Naval Academy

    06:50 Coping with Isolation and Finding Community

    13:33 Leadership Style: Balancing Toughness and Empathy

    21:10 Transitioning from Military to Corporate Life

    29:14 Navigating Choppy Waters: Lessons Learned

    38:51 Building a Culture of Care

    Learn more about The Empathy Collective: www.theempathycollective.com

    40 min

About Return on Empathy (ROE)

From the publisher's feed

Return on Empathy (ROE), hosted by Rebecca Dhrimaj, is a leadership podcast for changemakers across all roles and industries—from the front lines to the C-suite—that confronts the critical blind spot of traditional performance metrics (ROI), which fail to measure how work is truly experienced and what it costs the people doing it. When leaders lack visibility into the emotional impact of decisions, critical warning signs—like unspoken risks and employee silence—go underground until something breaks. Featuring candid conversations with leaders across industries, ROE explores leading with empathy as a form of intelligence to detect risk earlier, make better decisions, and build organizations that endure by energizing, rather than depleting, their people.