Return on Empathy (ROE)

Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

In this episode, Sokit Beauty founder Yoona So shares her inspiring journey from corporate finance to skincare entrepreneur, revealing how her multicultural roots shaped her holistic approach to beauty. She opens up about the courage it takes to pursue passion, the power of self-care over self-criticism, and the confidence that comes from embracing your natural self. Along the way, Yoona highlights the importance of community, connection, and redefining beauty on your own terms.

Sound bites

"Korean skincare is about holistic beauty."

"I don't hide behind makeup anymore."

"Human connection is incredibly valuable."

Chapters

00:00 Cultural Roots and Their Impact

03:43 From Corporate to Skincare Entrepreneur

06:16 The Evolution of Beauty Standards

09:11 Holistic Approaches to Skincare

11:24 Personal Stories and Transformations

14:01 Empowerment Through Skincare

16:32 Advice for Corporate Professionals

19:18 Building Community and Connection

21:45 Building a Culture of Care

Learn more about Sokit Beauty: https://sokitbeauty.com/

Learn more about The Empathy Collective: www.theempathycollective.com

Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

Leadership isn’t just strategy, it’s self-awareness. In this episode of E3: Engage and Empower with Empathy, McKinsey senior partner emeritus Hans-Werner Kaas reveals how empathy, self-reflection, and emotional intelligence build resilient leaders and stronger organizations. Discover why listening is a CEO’s secret weapon and how personal growth drives business success.

Chapters

00:00 Self-Reflection as a Leadership Tool

06:05 Building Organizational Resilience

17:10 Practical Advice for Leaders

21:04 Conclusion and Key Takeaways

22:52 Building a Culture of Care

Resources:

The Journey of a CEO Book: https://www.mckinsey.com/featured-insights/mckinsey-on-books/journey-of-leadership

The CEO as Chief Resilience Officer: https://www.mckinsey.com/capabilities/strategy-and-corporate-finance/our-insights/the-ceo-as-chief-resilience-officer

Learn more about The Empathy Collective: www.theempathycollective.com

Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

What does it take to lead with both strength and heart? In this episode, Rebecca Dhrimaj sits down with Hans-Werner Kaas, senior partner emeritus at McKinsey & Company, to explore the evolving face of leadership—one where empathy and human connection aren’t just nice-to-haves, but essential for building resilient organizations. From unplanned personal leadership journeys to the overlooked human side of business education, they unpack stories, insights, and hard-earned lessons from the C-suite. Whether you’re a seasoned executive or an emerging leader, this conversation offers a compelling case for self-reflection, deep listening, and putting people at the center of success.

Chapters

00:00 The Journey of Leadership Begins

11:37 Human-Centric Leadership: A New Approach

26:20 The Importance of Self-Reflection

Resources:

The Journey of a CEO Book: https://www.mckinsey.com/featured-insights/mckinsey-on-books/journey-of-leadership

Podcast Episode: The Journey of Leadership, Hans-Werner Kaas and Bob Chapman in Conversation https://youtu.be/qgVZP6HPbl4?si=D-ih113COBW5AMhH

McKinsey's Bower Forum: https://www.mckinsey.com/capabilities/people-and-organizational-performance/how-we-help-clients/mckinsey-academy/executive-programs/bower-forum

Learn more about The Empathy Collective: www.theempathycollective.com

Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

What happens when ambition turns toxic? In this eye-opening conversation, host Rebecca Dhrimaj sits down with psychologist and author Dr. Paula Freedman-Diamond to unpack the hidden cost of hustle culture. From eating disorders and body image struggles to the quiet burnout of toxic striving, they explore how compliance and perfectionism erode our mental health. Through vulnerable stories and powerful insights, the episode shines a light on the role of personality, emotional awareness, and self-empathy in the healing journey. If you’ve ever felt like you’re “never enough,” we hope this episode is your first step to overcoming toxic striving.

Sound Bites

• "I turned to food as a way to control."
• "What you resist persists."
• "It's okay to feel this."

Chapters

00:00 Introduction to Toxic Striving

03:06 Understanding Personality Types in Hustle Culture

06:29 Personal Experiences with Body Image and Dieting

10:36 The Cost of Compliance and Internal Dialogue

14:51 Unraveling Disordered Behaviors

20:21 Building Tolerance for Discomfort

25:01 Empathy for Self and Others

28:08 The Importance of Modeling Self-Care in Leadership

32:56 Building a Culture of Care

Learn more about Paula: https://www.paulafreedmandiamond.com/

Learn more about The Empathy Collective: www.theempathycollective.com

Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

How Is HR Evolving in the Age of AI, Hybrid Work and Generational Shifts? In this compelling episode of E3: Engage and Empower with Empathy, host Rebecca Dhrimaj invites Russian historian turned executive recruiter, Olivia Hanninen, to explore how the role of the Chief Human Resources Officer (CHRO) has transformed in response to societal shifts, generational change, and technological disruption. Olivia shares her personal journey from academia to human capital executive recruitment, reflecting on why empathy, transparency, and adaptability are now essential qualities in HR leadership. From AI in hiring to the rising strategic influence of HR, this conversation is a must-listen for anyone shaping the future of work.

Sound Bites

• “If your executive search firm isn’t asking you ‘how does this role change because of AI in the last 6-12 months?’ they’re not doing their job very well.”
• “A CHRO creates value when people don’t just want to work, they want to work well.”

Tune in for insights on change management, human connection, and the evolving expectations of today’s workforce.

Chapters

00:00 From Academia to Executive Recruitment

08:03 The Evolution of HR Roles

16:31 The Strategic Importance of CHROs

24:21 Navigating Change Management in HR

32:32 The Future of HR in a Post-Pandemic World

Learn more about The Empathy Collective: www.theempathycollective.com

Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

In this powerful episode, hairstylist and founder of Studio Queen Hair, Anastasia Love, shares how she transformed pain into purpose by rebuilding her life in the U.S. after escaping an abusive relationship. Through her journey of self-discovery and emotional healing, Anastasia found her calling in the beauty industry. More than just styling hair, she offers her clients a space for connection, confidence, and transformation. Tune in to hear how she leads with empathy, sets healthy boundaries, and inspires her clients and staff to embrace self-care and empowerment with each intimate conversation.

Sound Bites

"I just looked for new beginnings."

"I treat every woman like a queen."

"It's important to set boundaries."

Chapters

00:00 Journey of Transformation: From Russia to the U.S.

07:49 Creating a Mission: Studio Queen Hair

17:41 The Role of Hair Stylists as Healers

26:05 Self-Care in the Beauty Industry

Learn more about Anastasia and Studio Queen Hair: https://studioqueenhair.com/

Learn more about The Empathy Collective: www.theempathycollective.com

Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

How do we build meaningful connection while navigating the chaos of modern life? In this episode, host Rebecca Dhrimaj speaks with Meghan Fialkoff and Meagan Ayres-Elieff, co-founders of The Modern Day Wife. Together, they explore the power of human connection, the pursuit of balance in life and business, and the often-unseen support systems available to women entrepreneurs. From social media myths to leadership truths, this conversation offers real talk, practical insights, and a reminder that no one has to go it alone. Whether you’re building a business, a community, or just trying to keep it all together, you’ll find something here that speaks to you.

Sound Bites

• "We are craving connection."

• "How can we support each other?"

• "There are different chapters in life."

Chapters

00:00 Introduction to the Modern Day Wife

05:45 The Journey of Entrepreneurship

10:05 Building a Community for Women

14:32 Defining Success in Modern Life

18:50 Resources and Support for Women

22:14 The Reality Behind Social Media Perfection

22:58 The Illusion of Expertise on Social Media

24:46 The Business of Selling Without Apology

26:58 Leadership Styles and Employee Engagement

31:48 Creating a Supportive Work Environment

35:23 Long-Term Planning and Business Growth

38:53 Building a Culture of Care

Learn more about Modern Day Wife: https://themoderndaywife.com/

Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

What happens when empathy meets AI in the workplace? In this thought-provoking episode, host Rebecca Dhrimaj speaks with Sheryl Anjanette, the visionary behind Parsley360, an AI platform built to enhance emotional intelligence and support leaders in creating more connected, compassionate workplaces. Together, they explore how AI can augment (not replace) human interactions, ease the burden on middle management, and support Gen Z’s growing need for authentic connection. With a focus on curiosity over fear, this episode dives into the future of work, where empathy isn’t optional, it’s essential.

Sound Bites

"Empathy is the fuel for productivity."

"AI can help you set your own boundaries."

Chapters

00:00 The Impact of AI on Society and Workplaces

07:37 The Birth of Parsley: A Vision for Emotionally Intelligent AI

13:00 AI as a Support for Middle Management

19:25 Navigating the Future of Work with AI

25:24 Empathy in AI: A Path to Human Connection

33:58 Building a Culture of Care

Learn more about Parsley360: https://www.parsley360.com/

Learn more about The Empathy Collective: www.theempathycollective.com

Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

In this engaging conversation, host Rebecca Dhrimaj speaks with Robert E. Quinn, bestselling author and professor emeritus at the University of Michigan Ross School of Business, about the enduring relevance of his 1996 book, 'Deep Change,' and the importance of empathy and empowerment in leadership. They explore how leaders can inspire change, the significance of understanding individual needs, and the transformative power of collective empathy. Quinn shares insights from his research on excellence in education and the necessity of nurturing a positive organizational culture. The discussion culminates in practical advice for leaders, emphasizing the importance of purpose, integrity, empathy, and humility in fostering a thriving workplace.

Sound Bites

Every child wants to learn.

You become a gardener of excellence.

Leadership is a state of being.

Chapters

00:00 Empowerment Through Change

09:37 The Role of Empathy in Leadership

17:46 The Hero's Journey of Transformation

25:57 Four Questions to Transform Leadership

28:35 Building a Culture of Care

Learn more about Robert E. Quinn and his work: https://robertequinn.com/

Learn more about The Empathy Collective: https://www.theempathycollective.com/

Note: This episode was recorded as part of E3: Engage and Empower with Empathy, the original version of this podcast. It is now part of Return on Empathy (ROE)—a podcast series focused on the measurable impact of empathy in the workplace.

In this conversation, host Rebecca Dhrimaj and professor emeritus at the University of Michigan Ross School of Business, Robert E. Quinn, explore the dynamics of change and transformation in organizations and individuals. They discuss the importance of authenticity, the role of myths in understanding personal and collective journeys, and how crises can serve as catalysts for significant change. Quinn emphasizes the need for leaders to embrace purpose and positive energy to navigate through chaos and foster a culture of engagement and empowerment.

Sound Bites

• "This is a cult book."

• "What do I really value?"

Chapters

00:00 The Evolution of Deep Change

06:01 Authenticity and the Journey of Change

09:11 Understanding Myths in Change Management

24:24 Leadership Beyond Crisis

33:08 Harnessing Positive Energy for Change

34:22 Building a Culture of Care

Learn more about Robert E. Quinn and his book, Deep Change: https://robertequinn.com/

Learn more about The Empathy Collective: www.theempathycollective.com