Risk & Regulation Rundown

In this episode, guest host Laura Talvitie, PwC UK Digital Assets Lead, is joined by Shearin Cao, EMEA Regulatory Policy Director at Citi, John Allan, Head of Innovation at the Investment Association, and Matt Blumenfeld, PwC’s Global Digital Assets Lead, to delve into the emerging world of tokenisation and its evolution in the financial services industry.

Our expert guests share insights on the opportunities tokenisation can bring in both investment products and tokenised money, as well as its transformative power to unlock additional capabilities for the wider financial ecosystem. Our guests also exchange views on the developing global regulatory landscape, spotlighting the value of public-private dialogue in shaping the future digital regulatory framework, and the near-term trends for firms to consider preparing for. 

Host Tessa Norman is joined by Jess Lewis and Jamie Drysdale, both Directors in PwC’s insurance practice, to take a deep dive into the trends shaping the UK life insurance and retirement sector.

Our expert guests discuss how macro trends such as changing workforce dynamics, economic and political drivers, and health and longevity trends are impacting customer expectations and needs, and the resulting impact on providers. Our guests also spotlight the role of regulatory initiatives and technology in driving transformation. They share insights on how firms can overcome challenges related to data and legacy systems to ensure they’re equipped for the future and to meet the higher standards of service which customers have come to expect from other sectors.

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected] and [email protected].

To hear more from us on Risk & Regulation, you can access all our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html.

In our latest episode, host Tessa Norman is joined by Duncan Scott and Danny Chamings, Directors at PwC UK, and Moira Cronin, a Partner in PwC Ireland, to explore how firms can build operational resilience against the backdrop of an increasingly complex risk environment. 

Our expert guests discuss the evolving regulatory approach to operational resilience in the UK and EU, focusing on firms’ progress towards upcoming deadlines for the EU’s Digital Operational Resilience Act (DORA) and the UK’s operational resilience framework, and the practical steps they can take to prepare. Our guests also share insights on how firms’ approaches to enhancing resilience can mature over time, and what lies ahead on the operational resilience agenda beyond this year and next. 

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected], [email protected], and [email protected]. 

To hear more from us on resilience, please check out Series 5 Episode 10 on critical third parties, and you can access all our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html. 

In the first episode of a new series, host Tessa Norman is joined by David Kenmir, PwC Partner in Financial Services Risk and Regulation, and Amrita Sawhney, a Director in PwC’s Technology, Data and Analytics team, to take an in-depth look at the evolving redress and remediation landscape in the UK. 

Our expert guests discuss the changing regulatory focus on redress and remediation, spotlighting the impact of the FCA’s ongoing motor finance discretionary commission review, and heightened expectations set by the Consumer Duty. Our guests also share perspectives on the increasing data demands of the regulator and how firms can better utilise their data by shifting from a ‘data-defensive’ to a more proactive ‘data-offensive’ approach. Finally, we exchange views on what a good remediation programme looks like, and the opportunities to harness technology to drive efficiency and effectiveness in this process. 

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected], [email protected]  

To hear more from us on Risk & Regulation, you can access our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html, including our recent article on complaints and redress: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments/complaints-and-redress-meeting-a-higher-bar.html 

In this episode, host Tessa Norman is joined by two PwC Directors: Julia Ramsay, a specialist in Third Party and Supply Chain Risk, and Tom Kohler, a specialist in Financial Services Resilience and Risk Management, to explore the regulation of critical third parties (CTPs).

Our expert guests delve into the details of the incoming regulatory regime for CTPs, sharing insights on the outcomes policymakers are seeking to achieve, and the steps CTPs and financial services firms can take to prepare for the proposed new rules. Our guests also exchange perspectives on broader regulatory measures aimed at boosting resilience in other sectors, as well as how firms can manage overlapping rules and harness the strategic opportunities this presents. 

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected], and [email protected]. 

To hear more from us on Risk & Regulation, you can access our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html 

Note: This episode was recorded prior to publication of HMT's CTP policy paper on 21 March 2024, which confirms the timelines and criteria for designation discussed in the podcast. 

In this episode, host Tessa Norman is joined by Director Esther Rawling, and Senior Manager Lucas Penfold from PwC’s Sustainability practice, for a deep dive into the EU’s Corporate Sustainability Reporting Directive (CSRD). 

Our expert guests delve into implementation hurdles facing banks, asset managers and insurers, and share practical tips to overcome those challenges as they prepare for the upcoming reporting deadlines. Our guests also share perspectives on the pace and scale of sustainability regulatory change in the UK and beyond, how that’s likely to be shaped by political change, and what firms can expect from the broader policy and regulatory agenda in the year ahead. Finally, we discuss how firms can generate value from their approach to embedding these sustainability initiatives.

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected] and [email protected] 

To hear more from us on Risk & Regulation, you can access our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html 

In the first episode of 2024, host Tessa Norman is joined by Isabelle Jenkins, PwC UK’s Financial Services Industry Leader, and Lord Gavin Barwell, a PwC Senior Advisor and former MP and Chief of Staff to Theresa May, to look ahead to the geopolitical, economic and regulatory drivers set to shape financial services this year. 

Our guests explore the implications of a fast-evolving and complex global landscape, discussing the swathe of upcoming elections and their impact on policy and regulation in 2024. Our guests also reflect on the regulatory and market trends influencing financial services this year - from technology and AI, to ESG and consumer protection - and how firms can navigate the opportunities and risks these present

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected] and [email protected] 

To hear more from us on Risk & Regulation, you can access our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html 

In this episode, guest host Andrew Strange is joined by Amanda Wick, Founder and CEO of the Association for Women in Crypto, and Laura Talvitie, Digital Assets Lead in PwC’s Financial Services Regulatory Insights team, to delve into the world of digital assets.

Our expert guests discuss the recent developments in digital asset regulation, both in the UK and globally, and share their perspectives on the direction of future policy evolution. Our guests reflect on the use cases of digital assets for the traditional financial services sector, as well as share their perspectives on the value of diversity and inclusion in the digital assets industry. 

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected] and [email protected].

To hear more from us on Risk & Regulation, you can access our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html 

In this episode, guest host Andrew Strange is joined by Stephen Pegge, Managing Director at UK Finance, and Katy Bennett, a Director leading PwC’s Diversity, Equity and Inclusion consulting business, to explore how the financial services sector is embracing diversity and inclusion (D&I).

Our expert guests reflect on the enhanced regulatory focus on D&I in the sector, and discuss the challenges facing firms in meeting the proposed new regulations. Our guests also share insights on the steps firms are taking to drive positive change within the industry, including through data gathering and enhanced governance and accountability, and consider what a supervisory regime could look like. 

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected] and [email protected].

To hear more from us on Risk & Regulation, you can access our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html 

In this episode, guest host Andrew Strange is joined by Alex West, PwC’s banking and payments fraud team lead, and Ben Luddington, a Director in PwC’s financial crime practice, to explore the critical role of financial services firms in tackling financial crime and fraud.

Our expert guests share reflections on firms’ response to enhanced regulatory pressures, in particular through the incoming authorised push payment fraud rules, and debate the implications this will have on the banking and payment sectors. Our guests also discuss the broader operational, compliance and financial challenges facing firms in the battle against fraud and financial crime, and the key steps firms need to take to meet evolving regulatory expectations, including how to deploy technology effectively.

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected], [email protected] 

To hear more from us on Risk & Regulation, you can access our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html