In this episode, host Tessa Norman is joined by PwC Partner Stephen Arnold and Director Samantha Jones, to discuss the growing regulatory scrutiny of the general insurance and protection market.  

Our expert guests explore the FCA’s recent supervisory work across the sector, with a focus on competition, price and value, and consumer outcomes. We delve into the key considerations for firms as they navigate evolving regulatory and consumer expectations. Our guests also share insights on the lessons that other financial services firms can learn from the insurance sector’s experience, and discuss how firms can prepare for future changes. 

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected], and [email protected]. 

To hear more from us on Risk & Regulation, you can access all our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html. 

This episode, host Tessa Norman is joined by PwC Partner Michael Snapes and Director Gordon Kemp, to deep dive into the evolving UK prudential banking landscape, navigating the impacts of the PRA’s Basel 3.1 final rules and proposed Strong and Simple regime.

Our expert guests unpack the details of the PRA’s recent publications, sharing insight on the UK’s journey to implement the Basel 3.1 rules and the development of its Strong & Simple framework. We highlight the expected impacts the changes will have on banks - both large and small - and key strategic considerations for banks as they strike a balance between capital requirements and their growth aspirations.   

Our guests also discuss the broader competition and market dynamics of these regulatory changes, both in the UK and internationally, and explore how firms can navigate the challenges and leverage the opportunities presented by these regimes.

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected], and [email protected]

To hear more from us on Risk & Regulation, you can access all our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html

This episode, host Tessa Norman is joined by Sarah Porretta, Deputy CEO of Fair4All Finance, and Howard Taylor, a Director in PwC’s Consulting practice, to explore the topic of financial inclusion.

Our expert guests share their perspectives on the importance of financial inclusion and why this is not a niche issue, with Fair4All Finance’s work demonstrating that over 20 million people are vulnerable to exclusion. Our guests navigate the commercial business case for inclusion, looking at issues such as risk appetite, the potential to serve new customer groups, and changing consumer and regulatory expectations. We also look at the challenges facing firms and consumers and the role that technology, data, and innovation can play in driving progress.

In addition, our guests discuss the Government’s future policy direction on inclusion and the value of cross-sector collaboration between industry, regulators and policymakers to promote the collective action necessary to support inclusive growth.

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected]. 

To hear more from us on Risk & Regulation, you can access all our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html. 

The speech referenced in our conversion was given by FCA Chief Executive Nikhil Rathi on 19 September 2024 and is available here: https://www.fca.org.uk/news/speeches/catalysing-productivity-and-growth-change-mindset-financial-inclusion 

In this episode, guest host Laura Talvitie, PwC UK Digital Assets Lead, is joined by Shearin Cao, EMEA Regulatory Policy Director at Citi, John Allan, Head of Innovation at the Investment Association, and Matt Blumenfeld, PwC’s Global Digital Assets Lead, to delve into the emerging world of tokenisation and its evolution in the financial services industry.

Our expert guests share insights on the opportunities tokenisation can bring in both investment products and tokenised money, as well as its transformative power to unlock additional capabilities for the wider financial ecosystem. Our guests also exchange views on the developing global regulatory landscape, spotlighting the value of public-private dialogue in shaping the future digital regulatory framework, and the near-term trends for firms to consider preparing for. 

Host Tessa Norman is joined by Jess Lewis and Jamie Drysdale, both Directors in PwC’s insurance practice, to take a deep dive into the trends shaping the UK life insurance and retirement sector.

Our expert guests discuss how macro trends such as changing workforce dynamics, economic and political drivers, and health and longevity trends are impacting customer expectations and needs, and the resulting impact on providers. Our guests also spotlight the role of regulatory initiatives and technology in driving transformation. They share insights on how firms can overcome challenges related to data and legacy systems to ensure they’re equipped for the future and to meet the higher standards of service which customers have come to expect from other sectors.

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected] and [email protected].

To hear more from us on Risk & Regulation, you can access all our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html.

In our latest episode, host Tessa Norman is joined by Duncan Scott and Danny Chamings, Directors at PwC UK, and Moira Cronin, a Partner in PwC Ireland, to explore how firms can build operational resilience against the backdrop of an increasingly complex risk environment. 

Our expert guests discuss the evolving regulatory approach to operational resilience in the UK and EU, focusing on firms’ progress towards upcoming deadlines for the EU’s Digital Operational Resilience Act (DORA) and the UK’s operational resilience framework, and the practical steps they can take to prepare. Our guests also share insights on how firms’ approaches to enhancing resilience can mature over time, and what lies ahead on the operational resilience agenda beyond this year and next. 

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected], [email protected], and [email protected]. 

To hear more from us on resilience, please check out Series 5 Episode 10 on critical third parties, and you can access all our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html. 

In the first episode of a new series, host Tessa Norman is joined by David Kenmir, PwC Partner in Financial Services Risk and Regulation, and Amrita Sawhney, a Director in PwC’s Technology, Data and Analytics team, to take an in-depth look at the evolving redress and remediation landscape in the UK. 

Our expert guests discuss the changing regulatory focus on redress and remediation, spotlighting the impact of the FCA’s ongoing motor finance discretionary commission review, and heightened expectations set by the Consumer Duty. Our guests also share perspectives on the increasing data demands of the regulator and how firms can better utilise their data by shifting from a ‘data-defensive’ to a more proactive ‘data-offensive’ approach. Finally, we exchange views on what a good remediation programme looks like, and the opportunities to harness technology to drive efficiency and effectiveness in this process. 

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected], [email protected]  

To hear more from us on Risk & Regulation, you can access our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html, including our recent article on complaints and redress: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments/complaints-and-redress-meeting-a-higher-bar.html 

In this episode, host Tessa Norman is joined by two PwC Directors: Julia Ramsay, a specialist in Third Party and Supply Chain Risk, and Tom Kohler, a specialist in Financial Services Resilience and Risk Management, to explore the regulation of critical third parties (CTPs).

Our expert guests delve into the details of the incoming regulatory regime for CTPs, sharing insights on the outcomes policymakers are seeking to achieve, and the steps CTPs and financial services firms can take to prepare for the proposed new rules. Our guests also exchange perspectives on broader regulatory measures aimed at boosting resilience in other sectors, as well as how firms can manage overlapping rules and harness the strategic opportunities this presents. 

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected], and [email protected]. 

To hear more from us on Risk & Regulation, you can access our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html 

Note: This episode was recorded prior to publication of HMT's CTP policy paper on 21 March 2024, which confirms the timelines and criteria for designation discussed in the podcast. 

In this episode, host Tessa Norman is joined by Director Esther Rawling, and Senior Manager Lucas Penfold from PwC’s Sustainability practice, for a deep dive into the EU’s Corporate Sustainability Reporting Directive (CSRD). 

Our expert guests delve into implementation hurdles facing banks, asset managers and insurers, and share practical tips to overcome those challenges as they prepare for the upcoming reporting deadlines. Our guests also share perspectives on the pace and scale of sustainability regulatory change in the UK and beyond, how that’s likely to be shaped by political change, and what firms can expect from the broader policy and regulatory agenda in the year ahead. Finally, we discuss how firms can generate value from their approach to embedding these sustainability initiatives.

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected], [email protected] and [email protected] 

To hear more from us on Risk & Regulation, you can access our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html 

In the first episode of 2024, host Tessa Norman is joined by Isabelle Jenkins, PwC UK’s Financial Services Industry Leader, and Lord Gavin Barwell, a PwC Senior Advisor and former MP and Chief of Staff to Theresa May, to look ahead to the geopolitical, economic and regulatory drivers set to shape financial services this year. 

Our guests explore the implications of a fast-evolving and complex global landscape, discussing the swathe of upcoming elections and their impact on policy and regulation in 2024. Our guests also reflect on the regulatory and market trends influencing financial services this year - from technology and AI, to ESG and consumer protection - and how firms can navigate the opportunities and risks these present

You can contact our PwC speakers if you’d like to discuss any of the topics covered, at [email protected] and [email protected] 

To hear more from us on Risk & Regulation, you can access our regular publications at this site: https://www.pwc.co.uk/industries/financial-services/understanding-regulatory-developments.html