How do you define helpful feedback? What sort of customer opinions should you brush off? Dave shares his experiences with some brutal feedback and how he is using it to better customer experience with Recapture.  What makes a good virtual assistant versus a great virtual assistant? Craig talks about the executive assistant he hired (through ... Read more

Dave talks about the complications that arise behind writing long-form web content. He also gives us updates on Recapture and talks about Patrick Campbell’s latest tweet thread on running a business during a recession. Craig poses a question about the increasing cost of Hubspot and the possibility of switching costs. Is Hubspot worth it? They ... Read more

Dave and Craig dive into the concept of hiring above and below, creating focus days, and evaluating the value of industry conferences. What kinds of benefits do you get from attending industry conferences? How do you buy back your time? Any tips on how Craig should find his first DnD group? We’d love to hear ... Read more

Today, Craig chats with Farzad Rashidi about outreach, marketing, partner recruitment, and what Responda can do for your business. Farzad also talks about how to utilize cold outreach in a productive and effective way. It isn’t always about the tools, but how you use them.  Farzad started on his outreach guru journey working as a ... Read more

In this episode of Rogue Startups, the focus is on BigSnow takeaways and reflections including prioritizing, delegating, and focusing on important tasks. How do these things differ for small businesses versus big businesses? What is the difference between the EOS role chart versus Dan Sullivan/Dan Martell’s A-B-C task prioritization? Which roles should be outsourced and ... Read more

ChatGPT seems to be on the tips of everyone’s tongues these days, so today we’re talking about what it means for social media, web content, and the podcasting industry. Not to mention, Dave just can’t quit Twitter and Craig tries to develop his personal brand. They chat about the current state of the economy, title ... Read more

It’s a new year which means that businesses all over are going through the OKR process and the annual planning phase for EOS. In this episode, Dave and Craig talk about how the processes are different for them this year. How do you say no to everything except what you need to do? How do ... Read more

It’s the beginning of 2023, which means it’s time to reflect on what we learned from last year. Craig shares his hot take on the recession and Gumroad. Dave compares this recession to the previous ones they have lived through. They analyze trends from Q4 and look forward to what 2023 could bring. Not to ... Read more

What is going on with these VC companies? How do you weed out the riff-raff when you offer free trials? Are you a SaaS owner and have you done an audit on your expenditures? Has it really been a couple of months since our last update? Dave and Craig are back with company updates and industry ... Read more

Dave flies solo today, talking with Jim Breese of AppHub.com, an ecommerce app aggregator.  Jim discusses the business model of aggregation in the ecommerce space, and together, Dave and Jim riff on some email marketing tactics that are uncommonly effective (and still underused by 95% of all SaaS and ecommerce marketers according to Dave). Do ... Read more