The Design Of Business | The Business of Design

S11E6: Why an Inclusive Global Economy is a Redesign Project with Mastercard’s Shamina Singh


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Twenty years ago, Shamina Singh took what might seem like an unlikely leap from a decade-long career as a labor and political organizer into an executive position at one of the world’s biggest financial institutions. To Singh, this leap was a logical next step in her fight for equity and inclusion. She is now the co-founder and president of Mastercard’s Center for Inclusive Growth. The Center, which celebrated its 10th anniversary this spring, is the credit card giant’s social impact hub that leverages Mastercard’s extensive business assets in service of people and the planet. As of 2023, the Center has brought 48 million small businesses worldwide into the digital economy, over half of which are led by women. 

In this episode of DB|BD, hosts Ellen McGirt and Jessica Helfand sit down with Singh to discuss why the creation of an inclusive global economy is a redesign project that transcends sectors. Singh also talks about why supporting small businesses is essential to global financial inclusion and championing A.I. solutions that have some equity intention in mind. She also shares the advice she received from iconic Texas governor Ann Richards that changed her career trajectory forever. 

On this season of DB|BD, co-hosts Jessica Helfand and Ellen McGirt are observing equity by highlighting the “redesigners” — people who are addressing urgent problems by challenging big assumptions about how the world can and should work — and who it should work for. 

This season of DB|BD is powered by Deloitte. 

Visit our site for more on this episode and to view a transcript.

To learn more about Mastercard’s Center for Inclusive Growth, visit their website.

Click here to learn more about and to enter  the Center’s A.I. challenge, in partnership with data.org.

For more information on What’s Around Design’s 2024 Conference in Portugal, click here.

Watch Design Observer’s video editor Daniel Paese’s award winning short Spots.

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Episodes are produced by Design Observer’s editorial team. The views and opinions expressed by podcast speakers and guests are solely their own and do not reflect the opinions of Deloitte or its personnel, nor does Deloitte advocate or endorse any individuals or entities featured on the episodes.


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