“Are we the problem?” This simple question would lead Dr. Tim Renick to leverage big data at scale and profoundly improve Georgia State University (GSU) students’ outcomes. In this episode of An Educated Guest, Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Dr. Tim Renick, founding Executive Director of Georgia State University’s National Institute of Student Success (NISS). They explore how personalized approaches to data and technology have revolutionized student success, created equitable career outcomes for historically under-resourced learners, and increased revenue at GSU.Key Takeaways:•How GSU dramatically improved outcomes for low-income students and students of color •How proactive chat technology helped reduce GSU’s summer melt by over 30% •The unique strategies GSU uses to help students connect education and career•How Tim founded NISS using a systematic, data-informed, and technology-enhanced approach •The four service areas NISS offers to help universities boost student successGuest BioDr. Tim Renick is the founding Executive Director of Georgia State University’s new National Institute for Student Success. Immediately before his transition, he served as Professor of Religious Studies and Senior Vice President for Student Success at GSU. Under his leadership, the university has produced one of the fastest-growing graduation rates in the nation and has eliminated achievement gaps based on students’ race, ethnicity, and income levels. Tim has testified before the U.S. Senate on strategies that help university students succeed and has been invited to speak at the White House twice. In addition, his work has been covered by national news media, including The New York Times, The Wall Street Journal, Time, and CNN. He is also the principal investigator for a $9 million U.S. Department of Education grant to study the impact of predictive-analytics-based advisement on 10,000 low-income and first-generation students. Tim graduated summa cum laude from Dartmouth College and holds master’s and doctor’s degrees in religion from Princeton University.