Driven by Data: The Podcast

S2 | Ep 50 | Conversational AI with Joe Bradley, Chief Scientist and SVP Data Science & ML at LivePerson


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In Episode 50 of Season 2, of Driven By Data: The Podcast our CEO Kyle Winterbottom is joined by Joe Bradley, Chief Scientist SVP Data Science & ML at LivePerson, where they discuss Conversational AI, which includes;

  • What the business benefits are of Conversational AI
  • Hype V Reality of Conversational AI
  • Who is doing it versus who isn't and why
  • How organisations know when they are ready to implement this
  • The Pros and Cons of Conversational AI & Personalization
  • The relationship between Conversational AI & Personalization
  • How it differs from building a general DS/ML capability
  • The learnings of working at mammoth brands such as Nike and Amazon
  • The future of Artificial Intelligence
  • Top 3 tips for anyone looking at either entering into, or improving their Conversational AI journey

...more
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