March 11, 2025

S5 | Ep 15 | Research on the Dark Side of Data; When Risks Outweigh Benefits with Heather Wade, Data Transformation Director at Johnson Matthey

50 minutes

In Episode 15, of Season 5 of Driven by Data: The Podcast, Kyle Winterbottom is joined by Heather Wade, Data Transformation Director at Johnson Matthey, where they discuss research findings that attempt to understand what happens when risks outweigh benefits, which includes;

Learnings from taking all the best bits from consumer data into a different industry
The reason for undertaking a DBA
Why there’s so much research written about the benefits of data but very little about the risks
Understanding the different types of risks your organisation faces
Delivering a piece of research about how firms tackle data related risks
Why there’s much more risk than the traditional cyber or privacy risks
Focusing on qualitative research as opposed to quantitative
How the research uncovered the differences in the CDO/Data Leader role
Whether the CDO tenure forces us to focus on value and benefits as opposed to risk
Discussing the risks of inaction as opposed to selling benefits
How the people and culture element of teams pose a large threat
The lack of difference between regulated versus unregulated industries
How firms should approach the balance between benefits and risk
Measuring potential risks
Why the biggest risks could be the lack of clarity around what a data function exists to do
Managing grey areas of risk (like sustainability)

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