Driven by Data: The Podcast

S5 | Ep 43 | Measuring for Success with Sarah Hardison, Product Director, Analytics Enablement at GSK.


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In Episode 43, of Season 5 of Driven by Data: The Podcast, Kyle Winterbottom was joined by Sarah Hardison. Product Director, Analytics Enablement at GSK where they discuss the results from a research project on the investment and value in Data and AI that was conducted to support an MBA Thesis in partnership with University of Cambridge, which includes;

  • Why aligning data and AI initiatives with overarching business strategy is the most critical factor for success, with 80% of respondents citing it as essential to delivering value.
  • How failing to measure value directly correlates with an inability to demonstrate impact. All organisations that had not shown value also reported not tracking any metrics.
  • Why only 50% of surveyed organisations reported actively measuring the value of their data and AI initiatives, despite it being foundational to demonstrating return.
  • How 65% of participants believed they had successfully demonstrated value. The remaining 35% had not, and all of those lacked measurement frameworks.
  • Why cost reduction and revenue generation were reported as the primary ways value is defined, yet only a few sectors could clearly demonstrate revenue impact.
  • Why metrics such as customer satisfaction and innovation are harder to quantify but still considered essential soft indicators of value.
  • How the perceived value of data as an asset varies depending on business context and use case, making standard valuation challenging.
  • Why telling success stories and communicating achievements across the business was identified as a critical enabler for cultural adoption and stakeholder engagement.
  • How incremental delivery through proofs of concept helps secure long-term value and supports agile execution.
  • Why business cases are more compelling when they include both financial metrics and alignment with strategic objectives.
  • How the cultural orientation of a company, whether strategy-driven or metrics-driven, should guide how data leaders approach value articulation.
  • How networking internally and understanding business pain points leads to more relevant and supported data solutions.
  • Why data’s value is similar to that of brand equity, being intangible, influential, and entirely context specific.

For more information on our upcoming Driven by Data LIVE event; https://orbitiongroup.com/driven-by-data-live/

Thanks to our sponsor, Data Literacy Academy.

Data Literacy Academy is leading the way in transforming enterprise workforces with data literacy across the organisation, through a combination of change management and education. In today's data-centric world, being data literate is no longer a luxury, it's a necessity.

If you want successful data product adoption, and to keep driving innovation within your business, you need to start with data literacy first.

At Data Literacy Academy, we don't just teach data skills. We empower individuals and teams to think critically, analyse effectively, and make decisions confidently based on data. We're bridging the gap between business and data teams, so they can all work towards aligned outcomes.

From those taking their first steps in data literacy to seasoned experts looking to fine-tune their skills, our data experts provide tailored classes for every stage. But it's not just learning tracks that we offer. We embed a deep data culture shift through a transformative change management programme.

We take a people-first approach, working closely with your executive team to win the hearts and minds. We know this will drive the company-wide impact that data teams want to achieve.

Get in touch and find out how you can unlock the full potential of data in your organisation. Learn more at www.dl-academy.com.

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