SaaS Scaled - Interviews about SaaS Startups, Analytics, & Operations

Today, we’re joined by Prince Kohli, President and CEO, Sauce Labs. Sauce Labs is the only closed-loop agentic AI platform that authors, runs, and analyzes tests with human oversight. We talk about:

• The new challenges of ownership and governance of the software dev process
• AI writes software very fast, but also creates a lot of AI slop & hidden problems
• How the bottleneck shifted from code creation to code verification
• The importance of investing in junior developers
• The impact of AI on open-source software

Today, we’re joined by Dr. Aleksandr Yampolskiy, Co-Founder and Chief Executive Officer of SecurityScorecard, the global leader in threat-informed third-party risk management (TPRM), securing the world's supply chains. We talk about:

• Security as an afterthought with AI adoption
• The need for collaboration to overcome global cyber inequity 
• Innovating very quickly while still having security guardrails in place
• Why it feels like we're rolling backwards with cybersecurity
• (Attackers are embracing AI faster than defenders)
• The challenges of the CISO job & why average tenure is less than 2 years

Today, we’re joined by John Cimba, CEO of Stax Payments, a leading payments technology provider serving software platforms, resellers, and businesses. We talk about:

• Smoothing out the phases of AI adoption
• How companies & people adopt AI, and the need to gain users’ trust
• The major trends and changes over the last ten years for SaaS companies selling to SMB
• Incorporating AI into established versus new businesses
• Why John doesn’t buy into the AI mass hysteria

Today, we’re joined by Jay Choi, CEO of Typeform, a refreshingly different form builder. We talk about:

• Strategies that support fast growth, based on the company’s maturity stage
• AI as a human-like, fully autonomous decision maker 
• Enabling users to build AI agentic functionary within your SaaS app, as well as making it accessible via MCP
• Why new competitors offering similar functionality are often unsuccessful at stealing market share
• The importance of UX and making a tool likeable

Today, we’re joined by Raju Malhotra, Chief Product and Technology Officer at Certinia, the leading global provider of AI-powered Professional Services Automation (PSA). We talk about:

• The evolution of helping professional services organizations end to end
• Impacts of AI on SaaS and professional services companies
• How the “old way” of thinking about SaaS has changed with AI
• The five elements that make an AI agent great
• The risk of “AI Agent Slop”

Today, we’re joined by Alex Yakubovich, co-founder and CEO of Levelpath, the AI-native procurement platform transforming how global enterprises manage indirect spend. We talk about:

• If software apps must become autonomous to be successful in the future
• Using AI to help build software
• Does SaaS have a future, or strictly AI as a service?
• Why the question, “Is SaaS dead” is moot
• How some SaaS pricing models can feel icky

Today, we’re joined by Ariel Assaraf, Co-Founder and CEO of Coralogix, the data and AI platform for observability. We talk about:

• Why observability was an underutilized data resource for many years
• How engineering skills will be found in more areas of the organization
• Four phases of creating distinct user interfaces for AI agents
• The impacts of widespread improved observability
• Personalizing insights per person, not persona

Today, we’re joined by Manuel Schönfeld, Chief Strategy Officer (CSO) and Chief AI Officer (CAIO) at Qu POS, Inc. the pioneer of the restaurant industry’s first unified commerce platform. We talk about:



• Fundamentally changing a company to achieve an eight X multiplier
• How AI can help maintain software
• How getting AI to work on your code is a double-edged sword
• AI enabling, “one person teams” for product, coding, QA, etc.
• The mindset change needed to understand how to build maintainable code

Today, we’re joined by Mahesh Rajasekharan, President and CEO of Cleo, the global leader in supply chain orchestration (SCO) solutions. We talk about:

• How SaaS companies can win in the AI age
• The top three challenges to focus on when adding AI to your product
• Clarifying the misconception that software development becomes trivial in the AI world
• The best domains in which to start a new company
• Transitioning from building software for human users to human-supervised, tech-driven operations

Today, we’re joined by Mazy Dar, CEO at HERE, the enterprise browser company trusted by 90% of global financial institutions. We talk about:

• How web browsers have changed since the late 1990s & the tech shift currently happening
• The impacts of AI agents using browsers
• How the productivity & security problems of web browsers are magnified in the AI era
• The benefits of having a web browser designed for work versus personal use
• How entrepreneurs must deeply understand the pain points they're trying to solve