The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

Scale: Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunity

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As part of our ongoing Scale series, Dee Reddy chats to Clearbit's VP of Customer Success Luke Diaz about how he's guided Clearbit's Customer Success team through the storm, how a resolute focus on reducing churn has paid dividends, how automation has been a key factor in this, and why in times like this you should really focus on your customer.



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The Ticket: Discover the Future of Customer Service, Support, and Experience, with IntercomBy Intercom
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