ScaleHQ Podcast

As former Chief Growth and Strategy Officer of the Publicis Group, third largest communications firm in the world with 82,000 FTE and a globally renowned speaker and author Rishad Tobaccowala inspires leaders to stay relevant in a world that is changing fast.  

Rishad has a clear vision, informed by 37 years of experience in growth, strategy and innovation on how to succeed in scaling and achieving your potential as a Founder or Leader.

This episode is packed full of wisdom and inspiration from the four keys to being a successful entrepreneur, when trust will be most important, what great strategy looks like and how to stay relevant. 

In the episode, we talk about:

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Envirobank makes recycling rewarding. They’ve developed and executed clear strategy, innovated and leveraged technology to stay ahead of their peers and taken a lead on social responsibility, caring for the environment and empowering their team.  The result of their efforts? Significant positive environmental and economic impact.  Oh year.. and revenue growth from 5m to 23m in 5 years and heading towards 30m+ very quickly. Nothing to sniff at!

Founder and Managing Director of Envirobank Narelle Anderson is a true leader. She believes in building a culture based on values, clarity of mission and strategy, ownership and empowerment.  She enables each person to know the ultimate goal but also what success looks like for them on a daily, weekly and monthly basis.  In 2015 Narelle was voted as one of Australia’s top 50 influential women entrepreneurs.

In the episode, we talk about:

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Vantage Performance is such a unique business. They’ve completed more than 170 successful turnaround engagements, saved over 19,000 jobs, have a 100% success rate in securing more time and support from financiers, have won the most National Turnaround Awards of any company (14) and have now launched a unique system for fast-tracking business growth for any business seeking to scale.

Leading this impressive company is Michael Fingland, the calmest guy in the scale-up ecosystem you’ll ever meet.

You’ll love this episode where Michael shares his top tips for companies seeking to scale learned through the 170 turnarounds that he and his team have executed. He shares his perspectives on cashflow management, customer concentration, three-way forecasting, understanding your purpose, one page dashboards, Hedgehogs (from Jim Collins) and more.

In the episode, we talk about:

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Aspen Medical is more than just a health business. It is a company that is transforming people’s lives and creating positive change throughout the world.

At the helm of this incredible enterprise is Glenn Keys, a man who believes that both integrity and fabulous staff are key components when taking your business to the next level.

With a focus on better understanding cultural differences, discovering the specific needs of clients, and delivering outstanding services with a long-term perspective in mind Glenn now has over 7000 staff working for Aspen Medical both nationally and internationally. And, over $1.3 billion worth of contracts as a result.

However, success hasn’t come without its challenges, so be sure to tune in to this episode for a candid discussion on the highs and lows of Glenn’s journey.

In the episode, we talk about:

01:12 - The Initial Vision for Aspen Medical

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How do you differentiate yourself in an ultra-competitive market that’s pretty much been doing the same thing for last 50 years?

And how do you scale from a standing start to 2m and expand globally in the middle of a global pandemic?

That’s precisely what Steve Grace from the Nudge Group has done, and this is off the back of growing a recruitment firm from 2m to 45m over 9 years.

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Founders face challenges every day and every week.  Sometimes it feels like all you deal with is problems but that of course is part of the fabric of building a successful business.

Some challenges represent major learning moments, and it’s in that space that companies and their ability to succeed in the future are often defined.

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Not totally sure whether this week’s guest actually sleeps, but somehow he’s built and/or sold 12 recruitment businesses in less than two decades, and is still going! 

Some of his insights regarding seeking out top talent and attracting them to your opportunity and automating everything you possibly can, seem sensible.  Rational.  Logical even.  But how many of us are really nailing these two incredibly critical enablers of scale?  

Enjoy this week’s episode where Ephram Stephenson shares his journey of building and selling 12 recruitment businesses by the age of 44 from a standing start as a backpacking telemarketer on $13.50 per hour at the age of 24.  

HERE'S WHAT WE COVER....

When do you stop saying yes to all customer types and all jobs for those customers when aspiring to grow?

Should you niche down, or stay broad? Can you keep scaling if you niche down on a key customer type?

How do you get yourself out of the way if you’re no longer the best person to run the business operationally? Will your ego cope with that?

These are precisely the kinds of challenges that Chris Eldridge from 4Impact has overcome to grow the company from 0m to 20m in the first 15 years, then from 20m to 40m in the last 5 year.  That’s quite a journey!

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It can be like watching grass grow when you’re a first-time Founder.

It’s constant pushing.  It’s incremental gains, not leaps and bounds.  It’s a few steps forward, but even more back as you figure things out.  Drive, adapt.  Drive, adapt.

But when you stick at it, anything is possible.

Just ask Kelly Broderick, Co-Founder of Cleanworks.  A cleaning company that took 15 years to achieve their first 6.5m in revenue from a standing start, but in the next 5 years tripled the size of their business to 18m.

And now they’ve got their sights set on 50m and they now have the experience, confidence, customers, team and a never-say die attitude.

You’re going to love this episode with the straight shooting, no fluff, Kelly Broderick.

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