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If your service quality drops every time your revenue climbs, you do not have a growth problem. You have a standards problem that will destroy your business valuation.
In this episode of The $100 Million Mindset, hosts Todd Liles and Alan O'Neill sit down with Kevin Doran, GM of Sano Heating & Air Conditioning. Kevin is currently executing a roadmap to scale from $10M to a $50M exit in just three years—without turning his team into "sales sharks."
WHAT YOU WILL LEARN
The Sales and Service Dance: Why the field technician is the most critical part of your sales process.
The $50M Growth Roadmap: The specific path from $7M to $10M and the trajectory toward a massive exit.
Private Equity Reality Check: What buyers actually reward and what scares them away.
Recruiting Through Relationships: How Kevin uses a field-tested network to maintain standards during rapid scale.
Structuring the Personal Win: Using contractual fences to protect your financial future.
Legacy and Team Alignment: Creating a reward fund so employees share in the wealth of a sale.
Accountability on Steroids: The "sweaty palms" discipline required to lead a system-driven business.
If this episode sharpened your thinking, follow the show, leave a review, and share it with a business owner who's serious about building something durable.
Connect with Todd Liles: Website: https://www.toddliles.com/
Instagram: https://www.instagram.com/servextra/
LinkedIn: https://www.linkedin.com/in/trainertoddliles/
Full show notes and resources: https://www.toddliles.com/mindset
By Todd Liles5
55 ratings
If your service quality drops every time your revenue climbs, you do not have a growth problem. You have a standards problem that will destroy your business valuation.
In this episode of The $100 Million Mindset, hosts Todd Liles and Alan O'Neill sit down with Kevin Doran, GM of Sano Heating & Air Conditioning. Kevin is currently executing a roadmap to scale from $10M to a $50M exit in just three years—without turning his team into "sales sharks."
WHAT YOU WILL LEARN
The Sales and Service Dance: Why the field technician is the most critical part of your sales process.
The $50M Growth Roadmap: The specific path from $7M to $10M and the trajectory toward a massive exit.
Private Equity Reality Check: What buyers actually reward and what scares them away.
Recruiting Through Relationships: How Kevin uses a field-tested network to maintain standards during rapid scale.
Structuring the Personal Win: Using contractual fences to protect your financial future.
Legacy and Team Alignment: Creating a reward fund so employees share in the wealth of a sale.
Accountability on Steroids: The "sweaty palms" discipline required to lead a system-driven business.
If this episode sharpened your thinking, follow the show, leave a review, and share it with a business owner who's serious about building something durable.
Connect with Todd Liles: Website: https://www.toddliles.com/
Instagram: https://www.instagram.com/servextra/
LinkedIn: https://www.linkedin.com/in/trainertoddliles/
Full show notes and resources: https://www.toddliles.com/mindset

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