Scaling UP! H2O

105 The Other One That's All About Scale

Episode 105: Show Notes

A few weeks back I did and episode on Scale http://scalinguph2o.com/98. Truth be told, this is such a complex topic, one episode is not enough. I continue that conversation today. Learn more about one of the most difficult things for us to deal with in our job.

Key Points From This Episode:

• Calcium Carbonate [0:01:10]
• Learn More in Scaling UP! Episodes [0:04:05]
• Total Dissolved Solids [0:04:46]
• Sweet Tea [0:10:52]
• Concentration Ratio [0:15:36]
• Threshold Inhibition [0:21:14]
• Crystal Modification [0:22:06]
• Dispersion [0:23:06]
• Tips from Trace [0:33:57]
• And a lot more!

Tweetables:

"The solution to pollution is dilution." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnethatsallaboutscale #scale #watertreatment #ScalingUPto100

"Make sure you understand what you are doing, because if you do not, the result could be disastrous."@traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnethatsallaboutscale #scale #watertreatment #ScalingUPto100

Links Mentioned on this episode:

031 The One with Mark Lewis

034 The Other One With Mark Lewis, CWT

EP9: The L Word

086 Pinks and Blues: Alkalinity

083 The One About Water Management Plans

104 The One on Generational Diversity

Episode 104: Show Notes

Never before have we had 4 generations working together in the same workplace. So, it just stands to reason that we would have issues in dealing with multiple generations working together (in that same workplace) that we have never had to deal with before.

Today's guest is Jeff Butler. Jeff is an expert when it comes to understanding the generations. He uses his expertise to help the Scaling UP! Nation understand what the generations are and how we can work better together. He especially goes into understanding Millennials better from their mindset.

Join me as I find out more about understanding the different generations.

Key Points From This Episode:

• Different Generations [0:07:04]
• Generation X [0:09:29]
• Multi-Generation Common Issues [0:15:02]
• Outdated [0:19:03]
• EOS (Entrepreneur Operating System) [0:26:06]
• Motivate the Millennial [0:29:02]
• Power of Social Media [0:34:27]
• And a lot more!

Tweetables:

"All across the levels in the workplace, authenticity was being sort of a catalyst that people were jumping towards us." @iamjeffbutler @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneonGenerationalDiversity #GenerationalDiversity #Millennials #ScalingUPto10#ScalingUPto10

"Stop being worried about the "HOW" and look more at the "WHAT" is being done." If the "WHAT" is great, the task is actually being done, that's fantastic." @iamjeffbutler @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneonGenerationalDiversity #GenerationalDiversity #Millennials #ScalingUPto10#ScalingUPto10

Links Mentioned on this episode:

Jeffery Butler on LinkedIn

Jeffery Butler on Twitter

Jeffery Butler Company Website

Books:

The Key To A New You

The Authentic Workplace

Judgment in Managerial Decision Making

Never Die Easy: The Autobiography of Walter Payton

The Medal of Honor

103 The One About What a Water Treater Fears

Episode 103: Show Notes

When my assistant, Carla and I were setting up our production calendar a few months ago, we noticed that a release date was going to fall on Friday the 13th. That made me think of Jason Voorhees. But it also made me think about doing a show about what water treaters fear. A fear Factor episode, if you will...

I requested that the Scaling UP! Nation! let me know what they feared as water treaters. The list of items you came back with wasn't inclusive of ghost and goblins or even Jason Voorhees, but real things that happen to us every day. Today's episode is my reveal of that list. But I don't stop there. I let you know how to deal with that fear.

Please enjoy the scariest water treatment show ever. Happy Friday the 13th!

Key Points From This Episode:

• Cold Calling [0:01:05]
• The "Height" [0:03:05]
• Feedback Call [0:04:17]
• Produce Revenue [0:06:33]
• Forgetting To Run A Test [0:10:30]
• Losing An Account [0:13:32]
• A Call At 3AM [0:17:01]
• Unfamiliar Equipment [0:18:21]
• Getting Bored With The Job [0:19:51]
• Not Knowing The Right Answer [0:25:00]
• Freaky Story [0:28:27]
• And a lot more!

Tweetables:

"Keep some procedures with you especially for the tests that you don't run on a regular basis." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutWhataWaterTreaterFears #fearfactor #watertreatment #watertreatmentindustry #ScalingUPto100andbeyond

"Think outside of the box. That's proving to the customer what you're worth is." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutWhataWaterTreaterFears #fearfactor #watertreatment #watertreatmentindustry #ScalingUPto100andbeyond

"Make a commitment." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutWhataWaterTreaterFears #fearfactor #watertreatment #watertreatmentindustry #ScalingUPto100andbeyond

"Your test kits is a tool that works for you, you do not work it!" @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutWhataWaterTreaterFears #fearfactor #watertreatment #watertreatmentindustry #ScalingUPto100andbeyond

"Help me with my fear of running out of material as I have helped you on today's fear factor episode. Give me some show ideas and give me some guest recommendations and I will be happy!" @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutWhataWaterTreaterFears #fearfactor #watertreatment #watertreatmentindustry #ScalingUPto100andbeyond

Links Mentioned on this episode:

7 Habits of Highly Effective People

Show Ideas & Guest Recommendations

102 The Other One with Colin Frayne, CWT

Episode 102: Show Notes

There was just too much wisdom from Colin to fit in one week. So, he's back. Colin Frayne, CWT joins us for the conclusion of his interview.

Sit back, relax and enjoy my interview with Colin.

Key Points From This Episode:

• Trends and Expectations [0:01:04]
• Learning Fundamentals [0:05:03]
• Companies Key Metrics [0:06:45]
• Identifying and solving problems [0:12:31]
• Tips from Colin Frayne [0:37:12]
• And a lot more!

Tweetables:

"If you want to be in this business, you got to be a player. And that means developing your skills technically, financially, and networking with people and all the rest of it." - Colin Frayne @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOtherOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto10

"There's actually no other better networking system, than to start with AWT." - Colin Frayne @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOtherOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto100

"Never stop learning, never stop trying to improve yourself, never stop trying to find challenges, because it's solving challenges that becomes the most rewarding thing in this business." - Colin Frayne @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOtherOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto100

"Associate yourself with people who have knowledge that you want." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOtherOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto100

Links Mentioned on this episode:

Colin Frayne on Linkedin

AWT

101 The One with Colin Frayne, CWT

Episode 101: Show Notes

Nation! you have heard him before on Scaling UP! H2O. I've interviewed him at AWT events, IFMA events and ASHRAE Events. But I have never interviewed him on a regular episode of our podcast. I'm talking about none other than Colin Frayne, CWT.

Colin has been involved in my water treatment training since 2002 when I first saw him at an Association of Water Technologies Technical Training Seminar. Colin had just come out with his water treatment books around that time. He graciously signed them for me, although I left those books behind when I started my own company. Since that time, I have replaced the books and continued to utilize Colin as a resource.

Join me as I interview Colin Frayne, CWT

Key Points From This Episode:

• Understanding Water Treatment [0:3:23]
• Getting started and involved [0:05:58]
• Resources and more [0:18:45]
• Companies/Suppliers Objectives [0:20:37]
• Staying involved with AWT [0:23:19]
• Exchange Forum [0:31:44]
• Recognition of Water Technologists [0:34:48]
• Getting involved in Lawsuits [0:37:28]
• And a lot more!

Tweetables:

"If you love what you do, you don't work a day in your life." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto100

"You have to keep on learning on this business. There's just so much to learn and none of us are going to be true masters." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto100

"You've got to enjoy this business and but to enjoy it, you gotta keep on learning." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto100

"If the company doesn't grow, no one does well. So, your job is to be a cash generator and you can generally generate more cash if you know more!" @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutColinFrayneCWT #CertifiedWaterTechnologist #ScalingUPto100

Links Mentioned on this episode:

Colin Frayne on Linkedin

AWT

Cooling Water Books

Cooling Water Treatment Principles and Practices: Charts and Notes for Field Use

Cooling Water Treatment: Principles and Practice

Boiler Water Books

Boiler Water Treatment Principles and Practice: Charts and Notes for Field Use

Boiler Water Treatment, Principles and Practice, Vol. 1

Boiler Water Treatment, Principles and Practice, Vol. 2

100 The 100th One

Episode 100: Show Notes

Can you believe it, I can't! This is Scaling UP! H2O's 100th episode! If you are a listener of the show, you have heard my voice 100 times. Unbelievable...

Hosting this podcast has become a passion of mine. Several years ago, I didn't even know what a podcast was, now I'm celebrating 100 episodes of having a podcast. During the past 100 episodes, I have learned a great deal about several things.

On this episode we are going to celebrate not only what was done over the last 100 episodes, but what we learned, like these:

• The importance of having community in our industry?

a.) I don't think I can take credit for it, but I have seen a shift in how water treaters reach out to fellow water treaters. Before the show, I didn't think crossing company lines was a common practice. But since the show started, I have had several individuals let me know that they have befriended other water treaters and they have both benefited from the new relationship. The podcast gave creation to The Scaling UP! Nation! The Scaling UP! Nation! has become the community for industrial water treaters, and I think that is amazing. I am humbled to be the tribe leader of our Nation!

• Other people think there is a need for the podcast:

a.) When I started on 4/4/2017, I would have been happy if my company's team would have listened to the show. To date we are over 10,000 listeners in over 64 countries and growing every day. If this show didn't fill a need, we wouldn't have numbers like that. GO Scaling UP! Nation!

• It's all about the guests:

a.) This podcast was the first experience I had interviewing someone, outside of a job opportunity. I learned how others in the podcast community conducted interviews and morphed it to my own style. Interviewing was something I used to fear, now I find it very enjoyable. I have learned so much. Not just how to interview, but on a multitude of topics like how to be a better listener. Additionally, our guests have been fantastic, not only are they knowledgeable, that are at the top in their field. Thank you to all of our guests!

The list goes on but suffice it to say, I have experienced so many wonderful things in the past 100 episodes.

Thank you for being a listener of Scaling UP! H2O. I truly wouldn't have been able to get to 100 without you!

Please enjoy this 100th episode. I know I enjoyed bringing it to you and look forward to the next 100!

Key Points From This Episode:

• Our humble beginning [0:02:05]
• Significance of 4-4-2017 [0:04:08]
• Trace's Favorite Story [0:05:50]
• Mark Lewis [0:07:25]
• Why Scaling UP! H2O? [0:09:11]
• Our Listeners a.k.a Scaling UP! Nation [0:10:38]
• Message from Charlie Cichetti [0:18:25]
• Message from Kevin Cope [0:22:43]
• Message from Michelle Farmerie [0:26:43]
• Message from Conor Parrish [0:29:56]
• James McDonald (Our Biggest Fan) [0:34:03]
• What's Coming Up? [0:39:53]
• Question from Listeners [0:40:52]
• How A Podcast Is Produced? [0:46:13]
• And a lot more!

Tweetables:

"If you ever get information from somebody, and it could be critical, it could even sound like somebody is being judgmental about you-- take a deep breath and listen to what they are saying" @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #The100thOne #CertifiedWaterTechnologist #WaterTreatmentindustry #AWT #ScalingUP!behindthescenes #ScalingUPto100

"If you're gonna be in the industry, why not be the best and then prove to others that you've achieved that." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #The100thOne #CertifiedWaterTechnologist #WaterTreatmentindustry #AWT #ScalingUP!behindthescenes #ScalingUPto100

"Joining associations like the AWT will help you become a better water treater." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #The100thOne #CertifiedWaterTechnologist #WaterTreatmentindustry #AWT #ScalingUP!behindthescenes #ScalingUPto100

"I want this podcast to be a catalyst that makes us all make the water industry better!" @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #The100thOne #CertifiedWaterTechnologist #WaterTreatmentindustry #AWT #ScalingUP!behindthescenes #ScalingUPto100

Congratulations! I know your serving your industry here because you have a big heart to share your expertise to bring in guests not just within this industry but related to this industry. And even those that are just business and encouraging, and pro tips. And I really like the variety of guests you have." @CharlieCichetti @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #The100thOne #CertifiedWaterTechnologist #WaterTreatmentindustry #AWT #ScalingUP!behindthescenes #ScalingUPto100

"Great service to the AWT and to the water treatment industry!" Kevin

"This podcast has been one of the BEST things that has ever happened to this industry! @auntieseashell @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #The100thOne #CertifiedWaterTechnologist #WaterTreatmentindustry #AWT #ScalingUP!behindthescenes #ScalingUPto100

"Congratulations on hitting your 100th episode. I knew you' be successful but the scale of what you hit is truly incredible. A global audience, turning out contents it's just been great and on the plus side. You've made my windshield time significantly better." @ConorParrish @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #The100thOne #CertifiedWaterTechnologist #WaterTreatmentindustry #AWT #ScalingUP!behindthescenes #ScalingUPto100

"Your FREE podcast has provided regular ideas of solid industrial water topics, drop by drop!" @JamesMcDonald89 @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #The100thOne #CertifiedWaterTechnologist #WaterTreatmentindustry #AWT #ScalingUP!behindthescenes #ScalingUPto100

Links Mentioned on this episode:

Audible

Drop by Drop: Articles on Industrial Water Treatment: James McDonald

EP1: A New Podcast for Water Treaters

Charlie Cichetti: EP4: It's Not Easy Being Green!

031 The One with Mark Lewis

034 The Other One With Mark Lewis, CWT

087 The One That Takes You to AWT's 2019 Technical Training

052 Day 3 of Industrial Water Week (Cooling)

093 The One with Jay Farmerie, CWT

094 The Other One with Jay Farmerie, CWT

Ep 22: The One with Tim Fulton

092 The One About My TED Talk Experience

078 The One with The Waste Water Guy (Part 1)

079 The One with The Waste Water Guy (Part 2)

Ep12: The One with Michelle Farmerie

EP8: The One with Conor Parrish

Ep 21: The One with James McDonald

049 The One with James McDonald, Again

099 The One About Health Insurance

Episode 99: Show Notes

As an employer and a business owner, I know how important it is to take care of the people that allow our businesses to function. If it were up to me, my team would want for nothing. However… With the changing climate of benefits and pricing of those benefits, some items can be out of reach.

I have spoken with several company owners who used to have great benefit plans only to have to cut back on their offerings due to high price increases. Most of these owners express a concern that the people that work for them do not understand the strain these price increases can have on the company. Sometimes all the employee sees is a cut back in benefits.

It is my hope that this show will educate both employers and employees about the twisting road of health care benefits. Our guest today is Allison De Paoli (dih-PAULY). Allison is an expert on health care benefits. Her superpower is being able to look outside of the box to find unique solutions that others might not of thought of.

This episode will help you understand not only the issues behind your health insurance plan, but give you some things to think about and do.

Key Points From This Episode:

• Health Insurance [0:00:32]
• Encouragements [0:05:04]
• Plan Options [0:08:11]
• Transparency of Cost [0:11:00]
• Concierge Doctor [0:13:02]
• Association Plan [0:16:44]
• Health Sharing Arrangement [0:17:55]
• Finding the right plan for your Company [0:19:05]
• Health reimbursements [0:24:12]
• And a lot more!

Tweetables:

"A frank conversation about what health insurance cost with employees is important to have." @acdepaoli @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutHealthInsurance #HealthInsurance #ScalingUPto100

"A Health Reimbursement Arrangement, an (HRA) is something that you can contribute to, and then if somebody needs to go to the hospital you pay extra amount of the deductible." @acdepaoli @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutHealthInsurance #HealthInsurance #ScalingUPto100

"The only way that you are going to control the cost of health care, is to control the cost of health care." @acdepaoli @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutHealthInsurance #HealthInsurance #ScalingUPto100

Links Mentioned on this episode:

Allison De Paoli on LinkedIn

Allison De Paoli on Twitter

De Paoli Professional Services

098 The One That's All About Scale

Episode 098: Show Notes

Nation! this one is straight from the Scaling UP! Mailbag! As you know I try to talk on topics that members of the Scaling UP! Nation! Want to know about. And this episode is exactly that. Several people have contacted me wanting to know more about scale.

Join me as I "boil down" what scale is and why it is so important for us to take care of it in our programs.

Key Points From This Episode:

• Getting in Touch with Trace [0:00:28]
• Free Audio book [0:02:44]
• Water Treater Job [0:03:40]
• 3 Water Categories [0:07:01]
• Importance of Water Testing [0:11:49]
• Cycles of Concentration [0:12:29]
• Nucleation [0:15:25]
• Sample Computation/Costing [0:19:55]
• Scaling UP! T-Shirt [0:24:00]
• 2019 AWT Annual Convention and Expo [0:25:30]
• And a lot more!

Tweetables:

"Audible is a service that has so many book titles on it and it allows you to listen as you go through your day to day." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnethatsallaboutscale #scale #watertreatment #ScalingUPto10#ScalingUPto10

"Corrosion is something we always going to deal with, but we can severely slow it down." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnethatsallaboutscale #scale #watertreatment #ScalingUPto10#ScalingUPto10

"Clean systems means more efficient systems." @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOnethatsallaboutscale #scale #watertreatment #ScalingUPto10#ScalingUPto10

Links Mentioned on this episode:

Audible

The One that's All About Corrosion Coupons

AWT Annual Convention 2019

097 The One About Filtration on Cooling Towers

Episode 97: Show Notes

Nation! If you have listened to the show, you know that I believe that every system we treat should have a filter on it. There is only so much that a water treatment program can do when mechanical filtration is not used.

My guest today is Bryan Hayward. Bryan is an expert on cooling tower filtration.

Today's show will teach you some things you may have never thought of. From installation to operation, Bryan helps us understand this indispensable tool call filtration.

Key Points From This Episode:

• Heat Transfer Efficiency Managers [0:00:53]
• Importance of Filter Person [0:05:30]
• Filter on Cooling Tower [0:08:30]
• Laser Particle Analysis [0:11:43]
• Centrifugal Separator [0:19:59]
• Sand Filter [0:21:17]
• High Efficiency Filter [0:23:00]
• GPM Re-circulation Rate [0:26:05]
• Installation Place [0:34:30]
• Tips from Bryan [0:43:01]
• AWT Annual Convention and Expo [0:46:47]
• And a lot more!

Tweetables:

"If you have clean water, it's going to help the water treatment program heat, the heat transfer surfaces clean and with minimum corrosion. If they try sand filters they gonna love them." @bryanhayward @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutFiltrationonCoolingTowers #Filtration #CoolingTowers #ScalingUPto100

"It's important for the water treater to work with the filter person and communicate with them and find somebody they can trust." @bryanhayward @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutFiltrationonCoolingTowers #Filtration #CoolingTowers #ScalingUPto100

"Communication is really important, when something's installed incorrectly, the filter will not work." @bryanhayward @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneAboutFiltrationonCoolingTowers #Filtration #CoolingTowers #ScalingUPto100

Links Mentioned on this episode:

Downloadable File: Cooling Technology Institute

Bryan Hayward on LinkedIn

Audible

096 The One That Helps Introverts

Episode 96: Show Notes

Well, Kermit the Frog said It's not easy being green, but it's not easy being introverted either. It may be hard for the Scaling UP! Nation! To believe, but introducing myself in a crowdy room doesn't come naturally for me. Through the years I have been able to work of a few tricks that I do to help in this situation. I have also found that getting started is the hardest part for me. Once I get started, I'm OK.

A family friend of mine, Donna Srader of The Texas Tech University Career Center has written a webinar series on this very issue. As you will find from this interview, there are many different levels of introversion and introversion does not mean shy. Even though many think that it does. It is my hope that you can take several items from my interview with Donna that will help you get out there and meet people.

More about Donna Srader:

As an introvert, Donna Srader has excelled in a career that has "clients" come to her! As a lead counselor at the Texas Tech University Career Center, Donna has counseled, advised, and coached countless numbers of students and some alumni through the job search process. In addition, she has advised students through her service in the Texas Tech College of Engineering and Honors College as well as at the University of Texas at Dallas. She is an active member of several professional organizations, including SOACE and the National Career Development Association, although she freely admits that she is working to better her networking skills! Also, if you have read this far, Donna would like you to know that she has singlehandedly prevented the zombie apocalypse. How you ask? By planning for it – planning avoids many problems and minimizes the problems that cannot be avoided!

Key Points From This Episode:

• Learning new things [0:00:37]
• Exchange Information [0:01:45]
• Assessment Test [0:03:35]
• Difference between Introverted and being Shy [0:06:07]
• Networking Confessions of an Introvert [0:07:36]
• Tips (on remembering names) [0:10:37]
• Don't let that last person down? [0:15:03]
• Tips to Make the Most from Networking Events [0:15:46]
• Setting Goals [0:20:58]
• Networking Event Tips for Introverts [0:26:36]
• Walk over yourself [0:31:19]
• And a lot more!

Tweetables:

"Multiply your efforts by working with somebody else" @traceblackmore @donnasrader #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneThatHelpsIntroverts #introverts #ConfessionsofanIntrovert

"Get over being shy so we can all profit from knowing people through networking" @traceblackmore @donnasrader #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneThatHelpsIntroverts #introverts #ConfessionsofanIntrovert

Planning avoids many problems and minimizes the problems that cannot be avoided! @donnasrader @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneThatHelpsIntroverts #introverts #ConfessionsofanIntrovert

"Every conversation starts with small talk" @donnasrader @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneThatHelpsIntroverts #introverts #ConfessionsofanIntrovert

"Practice how to move beyond of the small talk" @donnasrader @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneThatHelpsIntroverts #introverts #ConfessionsofanIntrovert

"Connection is so much better than getting fifty (50) business cards" @donnasrader @traceblackmore #scalinguph2o #scalingup #scalinguppodcast #scalingupnation #TheOneThatHelpsIntroverts #introverts #ConfessionsofanIntrovert

Links Mentioned on this episode:

Donna Srader on LinkedIn

Texas Tech University Career Center

Books:

The Secret Lives of Introverts by Jenn Granneman

The Introvert's Guide to Professional Success by Joyce Shelleman

Autobiography by Eleanor Roosevelt