Scott Hedbloom of Elite Ink started printing with his siblings in their hometown of Davenport, Iowa when they saw an opportunity to provide a local service to their community. Now facing some big changes, we had a great discussion with Scott on his shop and what the future will hold for them. Topics of discussion include: Screen racking, tagging, long lost sons, virtual assistants, chasing big accounts, wowing your customers, hibachi, and the distance between your nipples.