Windermere Ask A Coach, Real Talk, Real Results

Season 5 Episode #7 "Excellence in Action: How Windermere Sets the Bar for Real Estate"

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In this episode Michael talks about the power of Standards and creating professional experinece with Windermere Standards of Practice.


  • Client relationships are the foundation of success. Client interests come first. Understand duties and obligations. Stay in regular communication. Get agreements in writing. Respect requests to terminate relationships.
  • Respect agent relationships. Be honest and timely with information sharing. Follow rules and code of ethics. Make in-person presentations when possible.
  • Communicate openly when mistakes occur. Seek solutions. Involve management if needed. Maintain confidentiality.
  • Recognize the limits of your expertise. Follow guidelines.
  • Stay informed on real estate issues and changes in laws and regulations.
  • Follow fair housing laws. Use non-discriminatory marketing.
  • Follow Windermere branding and social media guidelines.
  • Encourage compliance with Windermere guidelines. Lead by example. Take responsibility. Involve management with violations. Use grievance procedures if needed.
    • ...more
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    Windermere Ask A Coach, Real Talk, Real ResultsBy Michael Fanning "Windermere Coaching"
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