Fraudology is presented by Persona.

Two weeks ago, Hailey Windham (Financial Crimes Investigations Officer for SAFE Federal Credit Union) joined Fraudology to talk about the innovative programs she has implemented to spread fraud & scam awareness & training within her organization and community. And today, you get to hear a live example of one of the most successful programs she started: An internal podcast for SAFE Federal Credit Union employees called "The TEA" (TEA = Training, Education & Awareness)

• It's one thing to hear ABOUT something, it's another to hear an actual example; hopefully this episode helps inspire you to find creative ways to educate others in your company about the importance of scams targeting your customers/members and your organization
• You'll also learn how social engineering scams targetting consumers under the guise of "Secret Shopper programs" operate; as well as the experience for the victim, the retailer (via gift card purchases), as well as the experience/impact on the consumers' financial institution.

To connect with Hailey on LinkedIn:

https://www.linkedin.com/in/hailey-windham-cfcs-0603b01ba/