There are many ways to frame conversations around cyber security. They can take on many aspects of security, ranging across the technical to the human. With the press towards platform consolidation, it's critical to reconsider the interaction between the human and technical elements and research director Scott Crawford and Javvad Malik, CISO advisor at KnowBe4, join host Eric Hanselman to dig into this important interplay. It's all too easy to fall into security practices that focus on technical requirements and don't account for the friction that is created for the people who use them. It's also easy to drop into a mindset that better security is just a matter of user education. Effective security requires thinking about user experience, as well as technical controls.

Authentication is one of the most frequently experienced security interactions and also one where a technical focus can have the highest impact on the people using. Authentication happens often and is also a key element in securing IT environments. The push to multifactor authentication, for example, is an important step in security enforcement and can require a significant change in how people interact with the systems that support their daily lives. A wholistic approach to security can help teams move beyond the frustrating cycle of user training and shift to collaborative security implementations.

More S&P Global Content:

• The evolution of security platforms – 6 centers of gravity shaping the market
• AI for security: Agentic AI will be a focus for security operations in 2025
• From KnowBe4: The Hidden Cybersecurity Threat: Securing the Human-AI Relationship

For S&P Global Subscribers:

• Security for agentic AI: Key areas of focus
• Worlds colliding: Uniting proactive and reactive security
• Identity & Access Management Market Monitor & Forecast
• Beyond ITDR: Viewing identity security through a wider lens

Credits:

• Host/Author: Eric Hanselman
• Guests: Scott Crawford, Javvad Malik
• Producer/Editor: Feranmi Adeoshun
• Published With Assistance From: Sophie Carr, Kyra Smith