Today on the Servant Leadership Podcast for our 100th episode, we welcome my dad, Bill Lesner. Bill is a retired General Motors executive and longtime corporate board director. Over a 37-year career at General Motors spanning the United States, Japan, Australia, and Germany, Bill helped lead the team that won Cadillac the Malcolm Baldrige National Quality Award — the country's highest quality honor, presented by President George H.W. Bush. Since retiring, he's served on multiple corporate boards, mentored more than a thousand students, and spent the last decade helping build PWI behind the scenes. Join us for this special 100th episode where Bill talks about the calling that took our family to Japan, the three questions he uses to help people find what he calls their perfect place, and the lessons his own father taught him about putting faith, family, and friends first.

Timestamps:

00:00 Opening

00:39 Bill Lesner Intro

01:45 Welcome Bill Lesner

02:21 Bill's Journey - Early Years In Table Tennis

03:46 Beginnings At General Motors

06:37 Table Tennis At The Highest Level

09:50 The Great Comeback And The Waxed Floor

12:18 27-Year-Old Thrown Into Leadership

15:24 Being In Over Your Head

17:29 The Baldrige National Quality Award

21:02 Servant Leadership - Going Against The Grain

22:59 Expert On All Things Quality

26:14 The Japan Position

32:50 A Nightmarish Accident And Doubts

37:48 Servant Leadership - Being Called To Something

41:24 A Note To Change A Life

45:33 Leadership Abroad

48:33 Moving To Australia

56:28 Being Pushed To Move To Germany

1:02:02 Early Retirement And "What's Next"

1:07:53 Evolution Of Servant Leadership Over The Decades

1:09:48 The Birth Of PWI

1:17:08 Finding Your Perfect Place

1:21:57 The 3 Questions To Find Your Perfect Place

1:29:31 Father-Son Relationships

1:34:42 Focusing On The Whole Rather Than The Holes

1:38:50 Leadership Lessons For The Next Generations

1:44:42 Ten Rapid-Fire Questions

1:54:09 Importance Of A Servant Leadership Podcast

1:56:27 Closing

Learn more about PWI:

https://pwibrands.com/about-us/

Servant Leadership:

URL: https://servantleadershippodcast.org/

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Today on the Servant Leadership Podcast we welcome Robby Baehr, the CEO of Movieguide. Movieguide serves more than eighty million families by helping them decide what to watch based on their reviews. Robby's family has been in Hollywood for a century, and after a career in investment banking in London, he felt called back to help lead Movieguide into the future. Join us as Robby shares the leadership lessons he's learned from Hollywood's most influential executives and talks through the challenges of raising kids well in a media-saturated world.

Timestamps:

00:00 Opening

00:31 Robby Baehr Intro

01:00 Welcome Robby Baehr

01:07 Robby's Journey - Hollywood Family For 100 Years

03:09 What is Movieguide

04:41 The Start Of Movieguide

06:07 What Does Movieguide Do?

07:56 Confusing Underlying Messages

10:00 Getting Past Misunderstandings

12:33 Servant Leadership In Hollywood

14:08 Lessons From A Warner Brothers Leader

15:56 Pray For Wisdom

18:16 Why Hollywood Makes A Movie

20:42 How The Numbers Add Up In Hollywood

21:54 The Cyclical Nature Of Movies

24:30 The Faith Audience's Broader Tastes

26:15 Hyper-Focusing To Target Specific Audiences

28:20 The State Of Movies Today

29:11 How To Walk In A Media Saturated World

32:05 Guiding Your Family Through Media

35:00 Why A Book About Media?

36:15 Modeling Media Use For Your Family

38:15 People Matter More

41:30 The Future Of Movieguide

44:10 The Secret Language Of Family Business

46:26 Leadership In Family Business

49:07 Movieguide As A Ministry

50:25 Ten Rapid-Fire Questions

52:11 Importance Of A Servant Leadership Podcast

53:25 Closing

Learn more about Robby and Movieguide here:
https://www.movieguide.org/

https://www.movieguide.org/apps

Servant Leadership:URL: https://servantleadershippodcast.org/

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Today on the Servant Leadership Podcast we welcome Tom Ziglar, the son of Zig Ziglar and CEO of Ziglar Inc. Zig's work reached an estimated 250 million people worldwide over his four-decade career — not by pitching success, but by teaching the timeless truths he'd learned about character, faith, and servant leadership. While co-authoring Born to Win alongside his father, then writing Choose to Win, Tom carries that message forward, still inspiring millions today. Join us as Tom shares the timeless truths his father taught, including the story behind Zig's famous saying that you can have everything in life you want if you help enough other people get what they want.

Timestamps:

00:00 Opening

00:37 Tom Ziglar Intro

01:18 Welcome Tom Ziglar

00:17 Tom’s Journey - Son Of Zig

02:44 Who Was Zig?

04:37 How To Get Away With Sharing Faith

06:30 Help Others To Help Yourself

08:22 Biscuits Fleas & Pump Handles

10:30 Bringing Zig’s Legacy Into The Future

12:56 Equipping Others

13:56 Contributions To Born To Win

15:46 The Sequel: Choose To Win

17:51 The Truth Will Set You Free

18:39 Celebration Of A Century Of Light

21:04 Servant Leadership - Relevance Today

23:06 Conviction And Belief As A Form Of Change 

25:03 The Truth Compass

27:05 Arguing To Discover Truth

28:14 How Self-Doubt Keeps You Down

30:14 Servant Leaders vs Self-Centered Leaders

31:35 Never Judge A Speech By The Applause

34:05 Ten Rapid-Fire Questions

37:37 Importance Of A Servant Leadership Podcast

40:05 Closing

Learn more about Tom and Ziglar Inc. here:

https://www.ziglar.com/

https://www.watchziglar.com/bethelight

Servant Leadership:

URL: https://servantleadershippodcast.org/

Facebook: https://www.facebook.com/ServantLeadershipPodcast

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Today on the Servant Leadership Podcast we welcome Kent Lugrand, the CEO of InTouch Credit Union. For more than three decades, Kent has led InTouch Credit Union, a member-owned financial cooperative serving members in all fifty states and more than twenty countries. Under Kent's leadership, InTouch has built a national reputation for community-focused banking and has championed the fight against food insecurity by tying a portion of every loan payment and every debit card swipe to feeding families in the communities they serve. Kent leads from a posture of stewardship and humility — taking the blame when things go wrong, giving away the credit when things go right, and consistently putting the interests of the credit union members and his team ahead of his own. In this conversation, Kent and I talk about how to think about money and better understand how servant leaders should think about their finances.

Timestamps:

00:00 Opening

00:42 Kent Lugrand Intro

01:31 Welcome Kent Lugrand 

01:40 What Makes InTouch Credit Union Different 

03:10 Why Bank With A Credit Union 

04:15 Is The Movement Growing? 

04:49 Kent's Journey - The Path To Credit Unions 

07:00 Falling In Love With The Credit Union 

07:50 The Fight Against Food Insecurity 

09:24 Getting Members Involved 

10:17 The InTouch Community 

12:36 Investing In Your People 

13:13 How InTouch Thinks About Tech 

14:59 A History Of Innovation 

16:42 Being A Steward Of Money 

18:42 Giving God What He Is Owed 

21:03 Servant Leadership - Willingness To Support The Team 

23:29 Servant Leadership - Give As Much As Possible 

24:40 Choosing Your Fellow Leaders 

27:00 Praise In Public, Be Critical In Private 

29:32 The Folly Of Expecting Perfection From Humans 

30:05 There Is Always Room For Growth 

31:59 You Are Still A Work In Progress 

33:30 Choosing Family Over PHD 

36:21 How A Credit Union Works 

39:25 A Nonprofit Collective 

40:25 Credit Unions vs. Publicly Traded Banks 

42:49 Emotionally Driven Financial Decisions 

44:15 The Lottery - A Bad Investment 

45:14 Sharing Financial Wisdom 

47:02 Retirement Money Comes From Savings, Not Investment 

47:34 The New Generation's Differing Views On Money 

48:50 People Don't Plan To Fail, They Fail To Plan 

51:23 Ten Rapid-Fire Questions 

54:22 Importance Of A Servant Leadership Podcast

57:17 Closing

Learn more about InTouch Credit Union:

https://www.itcu.org/

Servant Leadership:

URL: https://servantleadershippodcast.org/

Facebook: https://www.facebook.com/ServantLeadershipPodcast

Instagram: https://www.instagram.com/servantleadershippodcast

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Today on the Servant Leadership Podcast we welcome J.R. Briggs, the founder of Kairos Partnerships. J.R. has devoted his work to serving leaders through writing, coaching, and speaking. He's the author of several books, including "Fail" and "The Art of Asking Better Questions". J.R.'s mission in life is to grow fruit on other people's trees and to keep his focus pointed out toward the people he serves. In this conversation, J.R. shares how the way we define failure and success ends up defining us. Join us as we better understand how the quality of your life rises and falls on the quality of your questions, and what it really means to be a servant who leads rather than a leader who serves.

Timestamps:

00:00 Opening

00:37 J.R. Briggs Intro

01:18 Welcome J.R. Briggs

01:25 J.R.'s Journey - The Failure "Expert"

04:08 The Definition Of Failure

05:33 What People Remember About You

07:23 Balancing Worldly And Spiritual Success

09:56 Praying For Obscurity

11:08 Growing Fruit On Other People's Trees

13:17 Plant Saplings

15:04 Asking A Lot Of Questions

17:08 Questions And Leadership

18:15 What Makes A Good Question?

20:25 Asking Different Kinds Of Questions

23:07 Servant Leadership - Questions Leaders Should Ask

24:19 A Servant Who Leads vs. A Leader Who Serves

26:31 Transforming From Being A Leader To A Servant

28:27 Mind The Gap

30:51 A Common Thread

32:08 Hungry Dogs Run Faster

35:14 Crossing The Motivation And Accomplishment Gap

37:08 Community And Good Habits

39:12 V.I.M.

40:17 The Power Of Community

41:54 Ten Rapid-Fire Questions

44:08 Importance Of A Servant Leadership Podcast

44:58 Who Should Read The Questions Book?

45:57 Closing

Learn more about J.R. here:

https://www.jrbriggs.com/

Servant Leadership:

URL: https://servantleadershippodcast.org/

Facebook: https://www.facebook.com/ServantLeadershipPodcast

Instagram: https://www.instagram.com/servantleadershippodcast

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Today on the Servant Leadership Podcast we welcome Randy Guliuzza, the President of the Institute for Creation Research. Randy leads ICR — one of the world's most influential organizations dedicated to biblical creation science. For more than fifty years, ICR has produced original research, scientific publications, and educational resources that have reached millions of people, including through the Discovery Center in Dallas. Randy brings a rare set of credentials to the work — being both a medical doctor and a professional engineer. He earned a Master of Public Health at Harvard, served as a U.S. Air Force flight surgeon, and is the architect of the Continuous Environmental Tracking model, a framework reshaping how Christians think about adaptation and design in biology. Randy leads from a posture of conviction and stewardship — faithful to the truth he has been called to defend, and committed to the legacy and mission ICR was founded on. Join us as Randy talks about the case for biblical creation, how Christian leaders should think about the intersection of faith and science, and what it's like to lead one of the country's most prominent creation-science organizations.

Timestamps:

00:00 Opening

00:23 Randy Guliuzza Intro

01:21 Welcome Randy Guliuzza

01:42 What Is ICR?

03:59 More Than A Museum

05:05 Randy’s Journey - A Non-Creationist Background

06:27 The Date That Changed It All

08:40 Learning The Truth Of The Gospel

09:30 From Evolutionary To Creationist

11:41 A Long Path Of Education

13:19 Pursuit Of A Doctorate

15:36 Leading The ICR Dichotomy Well

17:39 Herding The Team In A Positive Way

20:21 Science That Pushes People Over The Line

23:07 Evidence To A World Wide Flood

25:41 Creation In Seven Days

27:13 Spoken, Immediate, Direct, Complete

29:43 Explaining Space And The Stars

30:48 Space As A Fabric Stretched By God

31:36 Looking To The Future

33:42 A Biology That Can Be Engineered

35:10 ICR’s Research Programs

38:19 How Do Such Different Conclusions Exist

40:53 A Different Framework

41:34 Understanding Jesus Through Creation

43:34 Creation As A Revelation

46:23 Ten Rapid-Fire Questions

49:01 Importance Of A Servant Leadership Podcast

51:12 Closing

Learn more about ICR here:

icr.org

www.youtube.com/@icrscience

Servant Leadership:

URL: https://servantleadershippodcast.org/

Facebook: https://www.facebook.com/ServantLeadershipPodcast

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Today on the Servant Leadership Podcast we welcome Rick Dunham, the founder of Dunham and Company. For more than twenty years, Rick has led Dunham and Company, one of the most respected fundraising and strategic consulting firms in the world. The work Rick and his team have done has helped ministries impact hundreds of millions of people globally. Rick is the author of If God Will Provide, Why Do We Have to Ask for Money?, and is widely recognized as a leading voice on biblical generosity, data-driven fundraising, and long-term ministry growth. Join us as Rick shares the heart behind biblical generosity, the changing landscape of nonprofit giving, leading and releasing through seasons, and Rick's uniquely biblical perspective on what it actually means to be a servant leader.

Timestamps:

00:00 Opening

00:25 Rick Dunham Intro

01:10 Welcome Rick Dunham

01:24 Rick’s Journey - Dunham & Company Origins

02:29 Shifting Focus Towards Ministry

02:52 Changing Understanding Of Generosity

04:29 God Doesn’t Want A Tip, He Wants Our All

05:19 Aligning Our Hearts With God’s Purposes

06:16 The “Everything Is God’s” Perspective

06:59 A Data-Driven Focus

08:31 Servant Leadership - Humility And Self-Awareness

10:12 Building Trust With Clients

12:09 When Things Go Awry

13:22 Focusing On Those You Serve

14:06 Australia Expansion

14:54 Complexities Of An Overseas Office

15:23 An Earned Succession

17:15 Trent’s Grand Vision

19:24 Helping Other Leaders Grow

20:54 Having The Hard Conversations

22:47 No One-Stop Solutions

24:32 Counterintuitive Marketing Truths

26:30 Full Inboxes vs Empty Mailboxes

27:26 The Power Of Text Marketing

28:02 Cross-Network Attribution

28:27 Increased Giving Despite Decreasing Givers

30:26 New Deductions For Donors

31:51 Getting The Message Out

32:29 Trends In The Nonprofit World

33:58 Creating Impact

35:40 Dunham + Co’s Next Ten Years

36:49 Mentoring The Team And Clients

37:30 Ten Rapid-Fire Questions

40:24 Importance Of A Servant Leadership Podcast

43:10 Closing

Learn more about Rick here:

https://www.dunhamandcompany.com/

Servant Leadership:

URL: https://servantleadershippodcast.org/

Facebook: https://www.facebook.com/ServantLeadershipPodcast

Instagram: https://www.instagram.com/servantleadershippodcast

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Today on the Servant Leadership Podcast we welcome Scott Sonju, longtime sports executive, leadership coach, and senior advisor. Scott grew up in the sports world — his father was the founding president and general manager of the Dallas Mavericks — and he has built his own remarkable career across professional baseball, rugby, and international sports. Scott led the Frisco RoughRiders for thirteen years, where more than one hundred and twenty-five players developed before going on to play for the Texas Rangers. He helped train the Chinese national baseball team, launched the Dallas Jackals in Major League Rugby, and today teaches sports sponsorship at SMU while coaching CEOs and executives across the country. In this conversation, Scott and I talk about how blind spots show up at the highest levels of organizations and what servant leadership really looks like when you have to make the hard call.

Timestamps:

00:00 Opening

00:12 Scott Sonju Intro

01:03 Welcome Scott Sonju 

01:24 Scott's Journey - Growing Up In A Sports Family 

02:51 Leaving Sports To Work At A Christian Camp 

03:53 Early Lessons In Servant Leadership 

06:19 Rest And Restoration 

07:50 Jumping Back Into Sports 

09:28 Creating An Amazing Fan Experience 

11:12 Early Pitfalls 

12:39 The Rangers' Business Model 

14:15 Players Getting Called Up To The Majors 

14:53 Servant Leadership - Leading Many Different Groups 

17:48 Instilling Great Leadership Skills 

19:39 Helping People Thrive Professionally And Personally 

20:42 After The Minor Leagues 

22:43 The First Chinese National Baseball Team 

23:29 Launch Of The Dallas Jackals 

24:36 Experience Leading In A Different Culture 

27:24 Why The Shift To Rugby? 

29:10 Influencers And Sports 

31:01 Changing Times For College Athletes 

33:29 Opportunities And Investments In College Sports 

34:39 Back Into Consulting 

37:02 Leadership Blindspots 

39:05 Weaknesses vs. Blind Spots 

41:54 360 Stakeholder Analysis 

43:15 How Aware Are Leaders Today? 

44:54 Overestimating Your Communication Skills 

47:19 How Great Leaders Communicate Well 

50:01 Lessons From Norm Sonju 

51:45 As Tender As Possible, But As Firm As Necessary 

53:33 Servant Leadership - Working Behind The Scenes 

55:07 Servant Leadership - Being A Strong Leader 

58:01 Ten Rapid-Fire Questions 

1:01:50 Importance Of A Servant Leadership Podcast 

1:02:45 Closing

Learn more about Scott and SNS Advisory:

https://www.snsadvisory.net/

Servant Leadership:

URL: https://servantleadershippodcast.org/

Facebook: https://www.facebook.com/ServantLeadershipPodcast

Instagram: https://www.instagram.com/servantleadershippodcast

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Today on the Servant Leadership Podcast we welcome Dr. James Hewitt — a human performance scientist who has spent the last two decades helping the world's most demanding performers do their best work without burning out in the process. His work has taken him across nineteen Formula 1 world championships, into the offices of Fortune 500s, and onto stages all around the world. He's the author of Regenerative Performance, a book born out of his own cancer diagnosis and the realization that the "more effort, more optimization" approach he had built his career on wasn’t actually how the world’s true long-term performers operated. Join us as we talk about peak performance, burnout, and better understand why most leaders are dangerously bad judges of their own capacity.

Timestamps:

00:00 Opening

00:23 Dr. James Hewitt Intro

01:06 Welcome Dr. James Hewitt

01:15 Dr. James's Journey - The Human Performance Scientist

03:33 The Cyclist Dream

05:19 A Scientific Approach

06:32 A Wrinkle In The Plan

08:19 Combining Psychological And Physical Efforts

09:31 Data Analysis Of The Human Mind

11:24 Digital Phenotyping

13:36 Single Lead ECG

16:38 Success Rate And Realistic Goals

19:01 Deconstructing The Goal To Find The Path

21:21 A Customizable Program

24:01 Our Best Ideas Come When We Least Expect Them

25:25 Regenerative Performance

27:24 Confronting Mortality

29:52 Maximize Effort AND Recovery

32:38 Servant Leadership - Increasing Capacity

34:53 The Negative Effect Of Sleep Deprivation

36:38 Avoiding Service Acting

38:19 The Wisdom Of Knowing Your Limit

39:52 Detachment Between Hours Worked And Energy Spent

41:10 Develop An Internal Dashboard

42:43 Concerns About AI Pushing "Always On" Work

45:05 3 Core Questions To Identify The Problem

46:49 Ten Rapid-Fire Questions

49:57 Importance Of A Servant Leadership Podcast

51:29 Closing

Learn more about Dr. James here:

https://drjameshewitt.com/

Servant Leadership:

URL: https://servantleadershippodcast.org/

Facebook: https://www.facebook.com/ServantLeadershipPodcast

Instagram: https://www.instagram.com/servantleadershippodcast

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Today on the Servant Leadership Podcast, we welcome New York Times bestselling author Paul Young. Originally written as a Christmas gift for his children, The Shack has gone on to sell more than 25 million copies, and became a major motion picture starring Sam Worthington, Octavia Spencer, and Tim McGraw. Paul's journey is anything but conventional. Raised among a Stone-Age tribe in the highlands of New Guinea, he later worked three jobs while writing The Shack on a commuter train. After twenty-six publishers rejected the book, he and two friends self-published it with just three hundred dollars in marketing — and watched it become one of the most-read books of the 21st century. The real story behind The Shack is the eleven-year unraveling that came before it — a story of failure, forgiveness, and the kind of grace that only shows up when you've stopped pretending. Join us as we talk about leading through hidden pain, the cost and freedom of forgiveness, and his long-awaited sequel, Return to the Shack.

Timestamps:

00:00 Opening

00:12 Paul Young Intro

01:06 Welcome Paul Young

01:25 Paul’s Journey - A Rough Start

03:43 Bringing Troubles Into Marriage

05:21 Seeking Help And Healing

07:23 The Birth Of The Shack

09:40 Longing For Authenticity

11:19 Living Out That Authenticity

13:40 Advice For Those On The Path To Rock Bottom

15:37 Mending His Relationship With His Father

16:43 How To Live Without Expectations

19:08 Dangers Of Hiding Behind A False Persona

20:52 Being Remembered Only For Your Worst Day

23:33 The Themes Behind The Shack

25:14 From Christmas Gift To Best Seller

27:21 The Impact Of The Shack

29:07 Unrighteous Wealth Vs. Self Giving

30:54 The Film Adaptation

33:04 The Right Time To Give Away The Movie

35:11 Return To The Shack

36:57 Death Row And The Sequel

39:19 “Our Prison Is Obvious”

41:22 A Journey Into Redemption

43:54 Living A Life Of Gratitude And Forgiveness

46:15 Ten Rapid-Fire Questions

48:34 Importance Of A Servant Leadership Podcast

49:06 Closing

Learn more about Paul here:

https://wmpaulyoung.com/

https://podcasts.apple.com/us/podcast/the-paul-young-podcast/id1733287109

Preorder Return to the Shack:

https://www.amazon.com/Return-Shack-Journey-into-Redemption/dp/154600887X

Servant Leadership:

URL: https://servantleadershippodcast.org/

Facebook: https://www.facebook.com/ServantLeadershipPodcast

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