In this episode of the Less Insurance Dependence Podcast, host Lester De Alwis talks with Callie Ward, a trusted dental practice operations expert. Together, they explore what it really takes to prepare your team for success when moving away from PPO plans. Callie shares smart, simple steps dental teams can take to feel confident, communicate clearly, and keep patients' trust during big insurance changes. If you've ever felt unsure about how to handle insurance transitions, this episode is full of tips to help you lead your team with clarity and care.

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If you're looking to boost your case acceptance rates and enhance patient communication, you can schedule a Coaching Strategy Meeting with Gary Takacs. With his experience in helping practices thrive, Gary will work with you on personalized coaching, ensuring you and your team are prepared to present treatment plans confidently, offer financing options, and communicate the value of essential dental services. https://thrivingdentist.com/csm