Katherine Eitel Belt, Founder and CEO of LionSpeak and dentistry's unscripted communication expert, joins Lester De Alwis to make the case that the path to insurance independence starts with leadership, not a fee schedule. Katherine shares her Leadership Conversation Trifecta, explains the difference between coaching and supervising, and gives practice owners a clear framework for the conversations they have been avoiding. Free resources, the ARCH Courageous Conversation Framework and the Leadership Conversation Trifecta flowchart, are available to download via the QR code in the show notes. Visit lionspeak.net to learn more.
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