Counter-Errorism in Diving: Applying Human Factors to Diving

SH06: HF for Dummies. Part 6. Communication.


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In this podcast episode, we explore the critical issue of communication and why it can be so challenging, even in life-or-death situations. We start with a famous radio conversation between a US naval ship and Canadian authorities, highlighting the importance of clear communication. We then delve into the various barriers to effective communication, including language differences, distractions, culture, and the fear of looking foolish or facing punishment. We discuss the challenges of hierarchical structures that hinder open dialogue and emphasize the need for instructors to create a safe environment for questions. Additionally, we examine the problem of missing context and how it can lead to misunderstandings, especially in complex situations. We stress that clear communication is the responsibility of the message sender and recommend using open questions to ensure comprehension. Finally, we highlight the significance of not just what we say but how we say it, with examples illustrating the importance of context and patience in ensuring effective communication. Tune in for valuable insights into improving communication, and remember that clear communication can be a lifesaver, especially in high-stakes environments like underwater activities.

Original blog:

https://www.thehumandiver.com/blog/HFiD-for-dummies-comms

Links

Fact checking the Lighthouse story!

https://www.snopes.com/fact-check/the-obstinate-lighthouse

Tags: - English Communication Communications Dummies Jenny Lord

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Counter-Errorism in Diving: Applying Human Factors to DivingBy Gareth Lock at The Human Diver

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