1.     邮件正文

1.1   request 

向对方要资料/信息

l  Would you be able to provide xx at your convenience? / would you be able to provide us the following information, if any?

l  Would you please send me the xx (by Oct 13th)?

l  May we have the copies of xx?

l  When you have a moment, could you please xx (e.g. go to the below link and fill out the form with your banking instructions)?

l  We would be very grateful if you could provide us with xx (e.g. a quote for 。。).

l  Could you please provide us with an update on the xx project?

事件通知

l  Please kindly note that…请注意

l  We would like to kindly inform you that…

请对方检查/批准

l  Please review and make edits in track changes where necessary.

l  Could you please confirm xx (e.g. the calculation after your review / it all looks accurate)?

Could you check/recheck/approve xx (e.g. the payment calculation)?

l  Attached is xx. Could you please review / (take a look at the) xx and let me know if you have any comments? I would like to receive your feedback by xx (e.g. EOB next Wednesday) so that I can xx (e.g. make any changes you feel are necessary).

邮件开头

1.     寒暄I hope

l  I hope you are doing well, and had a great weekend. (周一)

l  I hope your week is going well. / I hope you are having a great week.(周中)

l  I hope you are having a great day.（任意一天）

l  I hope you had a great holiday. / I hope you enjoyed your holidays.（国家法定假日后）

l  I hope the xxevent /your xx meeting went well.

2.     开头opening line

l  I am writing in reply to xx.

l  I am writing with reference to 关于xx.

l  I am contacting you regarding xx.

l  I am reaching out联系 because xx.

l  I am writing to confirm / (inform you that) /check/ 相对正式

l  Just to confirm/(let you know that)/check/(update you on)/(follow up on xx)相对随意

l  I just wanted tosee how everything was going.

l  It was a pleasure speaking with you / it was my pleasure to meet you / it was great to see you on Tuesday.

邮件忘回/晚回

1.     道歉不解释原因

l  **Thank you for your patience.**

l  My apologies for the delayed response.

l  I apologize for the late response.

l  I am sorry for the delayed response.

l  Sorry for not getting back to you sooner.

2.     简单解释原因

l  Apologize, I was gathering information internally.

l  Apologize, I was pending our sales team. 等内部数据

l  Apologize，I was out of the office.

l  Apologize, I was on a meeting/event.

3.     示例：

l  Sorry for the delay in getting back to you. I’ll have those files sent over to you ASAP. Let me know if you need anything else from me.

l  Sorry I wasn’t able to get back to you sooner. I’d love to discuss that with you next week. I haveavailability on Monday and Wednesday. Do either of those options work for you?

职场英文邮件一起学起来～

(一)提供信息giving information

  I have attached…(our September sales report.) 有附件

  I am sending the…

  I would like to inform you about…（the result of our September sales report.）无附件

  I would like to clarify…

(二)要信息 request information 

  Would it be possible to…(send us the sales report this week?)

  I would appreciate if you could…(send the sales report this week.)

(三)约会议 schedule a meeting/call

  Would you be available (at 2pm next Tuesday)/(for a quick call this week?)

  I will be available tomorrow morning and 10am – 11am Monday.

(四)确认信息 confirm information

  I would like to confirm the conference for 9am next Monday.

(五)回复问题 clarify information

  (To answer your first/second question)/To your question about…, yes, it is our gross sales. To your question about the number on thefirst tab, it represents our gross sales.