SHR Soundbites

SHR Soundbites

By Jason EmanisBusinessTechnology
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SHR Soundbites episodes

  • Tori from Omni Chicago
    This Sales Manager might be young and inexperienced, but she's taking this pandemic with grit and thoughtfulness. With many employees from the hotel gone, including 10 from her own team, she's doing jobs around the hotel she never thought she'd be doing, but appreciating the experience of knowing how things work and get done. Chicago is slowing starting to open, and while corporate and group business is going to take a while to come back, Tori is resolute.
    9 min
  • Sarah from Germain in Quebec
    Sarah, Director of Distribution, from Germain Hotels.
    Germain has a diverse portfolio of 13 hotels in 11 destinations, and while struggling, like most every other hotel, they are beginning to re-open properties with a soft uplift in reservations.
    They understand leisure travel is coming back first, corporate and group will lag, but they are already working on hybrid packages for the latter.
    And, she gives the best advice I think I've heard from any of my interviews.
    9 min
  • Olga, award-winning revenue specialist from the U.K.
    Olga Sommer, the award-winning, revenue management specialist, joins me to talk about the U.K. market. <<9-minute interview>>
    Formerly with Millennium Hotels and Resorts, Rocco Forte Hotels, Firmdale Hotels PLC, The Westbury Mayfair, A Luxury Collection Hotel, London, and more, Olga brings a wealth of experience.
    And, she's got some good advice for hoteliers as we continue recovery.
    9 min
  • Canadian Resort Paints Picture Of Recovery
    After shutting down for more than two months, Long Beach Lodge opened June 3. Their Director of Revenue Management, Heather Riddick, tells how the hotel's recovery included the resort posting 62% occupancy that same month.
    8 min
  • Amy with WeTravelForward.com
    I talk with Amy Ogden, co-creator of www.wetravelforward.com, a site where hotels have the flexibility to promote any offer they want, from gift cards to add-ons, and more.
    6 min
  • Jan from the boutique hotel, Orania, in Berlin

    Berlin is opening up and on its way to recovery, and Jan, Orania's Director of Revenue and Reservations, is seeing bookings, mostly domestic.

    The hotel is drawing the locals in with their Michelin star recipient chef, Philipp Vogel.

    Jan talks about what he sees for Berlin in the next few months and gives a little advice for other hoteliers.

    7 min
  • Amanda from Solay, the resort chair & cabana reservation app

    No better time than now, amid COVID-19, for Solay, the mobile app that allows guests to reserve a resort lounge chair or cabana, real-time. Amanda's new venture also provides hotels a back-end dashboard to manage inventory block out dates, pricing, and, oh yes, accommodate social distancing requirements. Learn more at solayapp.com.

    6 min
  • Linda from Latvia

    Linda Dumpe is a digital marketer from Latvia, who went to Spain and began building her agency, that is, until COVID-19 hit. She's back in Latvia and finding her way with the hotels that are re-opening there.

    Hotels are slowly starting to re-open, with international travelers visiting Riga, and hotels outside the capital targeting staycations.

    She tells us August is predicted to be a big month for travel in the U.K., even with travel abroad search terms down by half, there's 103% increase in U.K. travel searches.

    She's got some advice for hoteliers, so listen in.

    9 min
  • Albert the Everything Travel Guy in Miami

    A travel advisor who plays mostly in the luxury space, Albert is seeing some hotels really doing well, in particular, those offering premium rooms. He's impressed with hotels staying on top of the travel advisor community in order to communicate their offers effectively. He brings a perspective on MICE, and how guests are booking. Listen in.

    10 min
  • Karolina from Hotel Arłamów in Poland
    Karolina Borowiec is the Events Manager at Hotel Arłamów, in Poland. The leisure hotel shut down for a bit, but re-opened a few weeks back and is seeing strong bookings due to restrictions being lifted on travel, pools, and spas, and hey, it's summer time.
    9 min

About SHR Soundbites

From the publisher's feed

Hear from hoteliers and other experts as they breakdown the revenue generating strategies and tactics used by the most savvy of hotels.