In a time that’s been challenging for everyone, perhaps no other industry has been hit harder than healthcare. Anthem, one of America’s leading health benefits companies, needed to be ready to answer member questions at a moment’s notice. In this episode of Smart Talks, Malcolm talks to Anil Bhatt, Senior Vice President and CTO of Anthem, and Glenn Finch, Managing Partner of Global Business Services at IBM, about how AI is helping people interact with healthcare in a whole new way. Learn more about your ad-choices at <a href="https://www.iheartpodcastnetwork.com">https://www.iheartpodcastnetwork.com</a>See <a href="https://omnystudio.com/listener">omnystudio.com/listener</a> for privacy information.

In a time that’s been challenging for everyone, perhaps no other industry has been hit harder than healthcare. Anthem, one of America’s leading health benefits companies, needed to be ready to answer member questions at a moment’s notice. In this episode of Smart Talks, Malcolm talks to Anil Bhatt, Senior Vice President and CTO of Anthem, and Glenn Finch, Managing Partner of Global Business Services at IBM, about how AI is helping people interact with healthcare in a whole new way. Learn more about your ad-choices at https://www.iheartpodcastnetwork.comSee omnystudio.com/listener for privacy information.

In a time that’s been challenging for everyone, perhaps no other industry has been hit harder than healthcare. Anthem, one of America’s leading health benefits companies, needed to be ready to answer member questions at a moment’s notice. In this episode of Smart Talks, Malcolm talks to Anil Bhatt, Senior Vice President and CTO of Anthem, and Glenn Finch, Managing Partner of Global Business Services at IBM, about how AI is helping people interact with healthcare in a whole new way. Learn more about your ad-choices at <a href="https://www.iheartpodcastnetwork.com" rel="noopener noreferrer">https://www.iheartpodcastnetwork.com</a>See <a href="https://omnystudio.com/listener" rel="noopener noreferrer">omnystudio.com/listener</a> for privacy information.

Smart Talks with IBM and Malcolm Gladwell: Can AI be empathetic? Reinventing client experiences

TechStuff is getting a system update. Everything you love about Tech Stuff now twice the bandwidth with new hosts, Oz Woloshyn (Sleepwalkers) and Karah Preiss (Sleepwalkers).&nbsp;
Oz and Karah bring humour and wit to the table as they break down what's happening in tech...and what it says about us.&nbsp;
TechStuff is the podcast where technology meets culture.&nbsp;
We speak to the folks building the future to understand what tomorrow will look like and how our technology is changing us: how we live, how we love, how we work and even how we die. With a healthy dose of drama, too, as tech titans clash over their interstellar ambitions.&nbsp;
Get in touch here:&nbsp;<a href="mailto:techstuffpodcast@gmail.com" data-stringify-link="mailto:techstuffpodcast@gmail.com" data-sk="tooltip_parent" aria-haspopup="menu">techstuffpodcast@gmail.com</a>

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TechStuff is getting a system update. Everything you love about Tech Stuff now twice the bandwidth with new hosts, Oz Woloshyn (Sleepwalkers) and Karah Preiss (Sleepwalkers).  Oz and Karah bring humour and wit to the table as they break down what's happening in tech...and what it says about us.  TechStuff is the podcast where technology meets culture.  We speak to the folks building the future to understand what tomorrow will look like and how our technology is changing us: how we live, how we love, how we work and even how we die. With a healthy dose of drama, too, as tech titans clash over their interstellar ambitions.  Get in touch here: techstuffpodcast@gmail.com

TechStuff is getting a system update. Everything you love about Tech Stuff now twice the bandwidth with new hosts, Oz Woloshyn (Sleepwalkers) and Karah Preiss (Sleepwalkers).&nbsp;
Oz and Karah bring humour and wit to the table as they break down what's happening in tech...and what it says about us.&nbsp;
TechStuff is the podcast where technology meets culture.&nbsp;
We speak to the folks building the future to understand what tomorrow will look like and how our technology is changing us: how we live, how we love, how we work and even how we die. With a healthy dose of drama, too, as tech titans clash over their interstellar ambitions.&nbsp;
Get in touch here:&nbsp;<a href="mailto:techstuffpodcast@gmail.com" rel="noopener noreferrer">techstuffpodcast@gmail.com</a>

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Smart Talks with IBM and Malcolm Gladwell: Can AI be empathetic? Reinventing client experiences

Smart Talks with IBM and Malcolm Gladwell: Can AI be empathetic? Reinventing client experiences

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