Build Your Salon with Phil Jackson

Spring Clients: How to Fill Your Books for April and May


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Are you staring at empty slots in your appointment book this spring, hoping social media likes will magically turn into bookings? Stop wishing and start doing. This episode gives you a no-nonsense, three-point spring marketing plan that delivers real clients through your salon door.


Phil Jackson, your Queen of Salons, reveals the direct, actionable strategies to fill your books NOW, without relying on Instagram.


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📊 WHAT YOU'LL LEARN:


1. REACTIVATE YOUR LAPSED CLIENTS

* Your cheapest client to rebook is one who's already been in.

* Pull a list of clients not seen since before Christmas.

* Send a simple, direct, personalised message via text, WhatsApp, or even a phone call. Mention their name and usual treatment.

* Example: 50 lapsed clients, 20% respond = 10 bookings. At £50-£100 average bill, that's £500-£1000 revenue for an afternoon's work.


2. MAXIMISE THE PRE-EASTER PUSH

* Easter is a key gifting and treating moment, even if clients aren't religious.

* Use the two weeks before Easter to promote "get Easter ready" or "get set for spring" services.

* Push gift vouchers as Easter gifts for mums, partners, or friends.

* Use point of sale (POS) prompts in your salon; clients often book or buy vouchers if prompted on the spot.


3. MASTER YOUR REBOOKING STRATEGY

* This is the most powerful retention tool, but most salons use it inconsistently.

* Every client leaving in April should have a May appointment confirmed before they leave.

* Use reasons like "it's getting busy for summer" or "secure your preferred slot."

* Script it for your team: "Can I do this for you?" rather than "Do you want to book?"

* A 70% rebooking rate from 30 weekly clients means 21 confirmed appointments for the next month, generating easy, loyal revenue.


SOCIAL MEDIA IS A SUPPORT, NOT A DRIVER:

* Don't spend two weeks posting on Instagram hoping it fills your books.

* Liking a post isn't the same as a booking.

* Direct contact with existing and lapsed clients outperforms social media for short-term bookings every time.


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📊 RESOURCES:

Salon Spark: https://salon-spark.com


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💬 WORK WITH ME:

1:1 Coaching: https://buildyoursalon.com


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🎧 LISTEN:

YouTube: https://www.youtube.com/@BuildYourSalon

Spotify: https://go.philjackson.me/Spotify

Apple Podcasts: https://apple.co/3MZp6jP


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CHAPTERS:

0:00 - Introduction to Spring Marketing

1:05 - The Cost of Waiting Too Long

2:00 - Strategy 1: Reactivate Lapsed Clients

3:30 - How to Personalise Your Outreach

4:40 - The Power of a Phone Call

5:30 - Strategy 2: The Pre-Easter Push

7:00 - Leveraging Point of Sale Prompts

7:45 - Strategy 3: Master Your Rebooking Strategy

9:10 - What to Say for Effective Rebooking

10:35 - Why Social Media Isn't a Booking Driver


#springmarketing #salonmarketing #salonbookings #clientretention #salongrowth


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Questions? [email protected]

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