Tearsheet Podcast: Exploring Financial Services Together

Stephanie Schultz: Amex differentiates customer service by blending automation and human assistance


Listen Later

Welcome to the Tearsheet Podcast. I’m Zack Miller.
Stephanie Schultz is the vp and head of emerging strategic partnerships at American Express. In that position, she designs plans and executes partnerships focused around emerging payments and new commerce experiences. Stephanie joins us on the podcast to discuss the role the Digital Labs team plays at American Express. We drill down to explore the digital payment and emerging technology trends she’s seeing that are influencing consumer behaviors.
Lastly, we chat about what American Express is doing with bots and how the company sees the future of human/machine interaction.
Stephanie Schultz is my guest today on the Tearsheet Podcast.
I’d like to thank our sponsor MX for supporting Tearsheet’s work. MX is the leading data platform for banks, credit unions and fintechs, enabling its clients and partners to easily collect, enhance, analyze, present and act on financial data.
...more
View all episodesView all episodes
Download on the App Store

Tearsheet Podcast: Exploring Financial Services TogetherBy Tearsheet Studios

  • 4.9
  • 4.9
  • 4.9
  • 4.9
  • 4.9

4.9

30 ratings


More shows like Tearsheet Podcast: Exploring Financial Services Together

View all
This Week in Startups by Jason Calacanis

This Week in Startups

1,290 Listeners

Odd Lots by Bloomberg

Odd Lots

1,997 Listeners

Pivot by New York Magazine

Pivot

9,632 Listeners

The a16z Show by Andreessen Horowitz

The a16z Show

1,111 Listeners

The Daily by The New York Times

The Daily

112,263 Listeners

Up First from NPR by NPR

Up First from NPR

56,657 Listeners

Radio Atlantic by The Atlantic

Radio Atlantic

2,368 Listeners

The Payments Podcast by Bottomline

The Payments Podcast

13 Listeners

Hacks On Tap by Vox Media

Hacks On Tap

8,102 Listeners

The Prof G Pod with Scott Galloway by Vox Media Podcast Network

The Prof G Pod with Scott Galloway

5,509 Listeners

All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

All-In with Chamath, Jason, Sacks & Friedberg

10,201 Listeners

The Ezra Klein Show by New York Times Opinion

The Ezra Klein Show

16,331 Listeners

Business Breakdowns by Colossus | Investing & Business Podcasts

Business Breakdowns

354 Listeners

Plain English with Derek Thompson by The Ringer

Plain English with Derek Thompson

2,277 Listeners

Fintech Takes by Alex Johnson

Fintech Takes

20 Listeners