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In this gripping episode of Fraudology, host Karisse Hendrick dives deep into the convoluted world of refund fraud schemes with a focus on the recent lawsuit filed by Amazon. Discover how the retail giant is combating sophisticated refund fraud methods, including insider collusion, social engineering tactics, and the manipulation of delivery systems. Karisse unravels the complex operation where defendants used Telegram to orchestrate fraudulent activities, leading Amazon to levy serious allegations involving civil conspiracy and fraudulent misrepresentation.

Join us as we explore the implications of Amazon's legal actions, their efforts in fighting fraud with advanced technologies, and the pivotal role of post-transaction investigations. This episode, marking the end of 2023 for Fraudology, sheds light on the evolving landscape of online fraud and emphasizes the need for retailers to follow Amazon's lead in prosecuting and publicizing the consequences of such fraudulent schemes.

Frank on Fraud Article: Amazon Launches Legal Blitz on Pro Refunding Ring (w/ full lawsuit at the bottom of the article):

https://frankonfraud.com/fraud-trends/amazon-launches-legal-blitz-on-pro-refunder-ring/

New York Times Article: Amazon refund Fraud Lawsuit:

https://www.nytimes.com/2023/12/10/business/amazon-refund-fraud-lawsuit.html

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

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She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.