An effective compliance program is the bedrock of any successful healthcare organization and behind every successful compliance program is a trusted relationship between the Compliance Officer and CEO. In this episode, Husch Blackwell’s Meg Pekarske is joined by Avow Hospice’s CEO, Jaysen Roa, and its Compliance Officer, Kerri Ervin, who share how they built their relationship and how it has evolved over time. Jaysen and Kerri provide insights on what it means to have a collaborative relationship, how they see the big picture and ways to navigate different perspectives. There are so many good nuggets in this conversation like “relentless reliability” that remind us trust is earned, leadership is action, and success is a reflection of the quality of our relationships.