STP 109 | Communication That Works: How to Build Trust with Your Virtual Assistant

In This Episode of Scaling Therapy Practice
Ever feel like you’re doing everything yourself—and still things fall through the cracks?
This episode is for you.

I sat down with my friend Alyssa Avant, founder of Alyssa Avant and Company, to talk about something that makes or breaks every mission-driven business: communication. Alyssa runs a thriving virtual assistant agency serving Christian authors, speakers, and coaches—and what she shares here will change the way you think about working with support.

If you've ever been frustrated by missed deadlines, back-and-forth emails, or just not knowing where things stand—this episode will help you fix that.
More importantly, it’ll shift your mindset from “I have to do it all” to “I don’t have to do it alone.”

You’ll walk away with:

A simple strategy for onboarding that saves hours of time and stress

A weekly communication rhythm that builds trust and keeps projects on track

The belief that delegation isn’t giving up control—it’s creating more freedom

Whether you’re hiring your first VA or managing a team, this episode will help you lead with clarity, confidence, and peace of mind.

“You don’t need to be everywhere. You just need to show up in the places that matter—with the right help.”

🔑 Key Takeaways
✅ Weekly recap emails can transform your working relationships
✅ Don’t underestimate the power of a good onboarding call
✅ Communication style matters—ask, don’t assume
✅ Set expectations early with a “How We Work” guide
✅ You don’t need to hustle harder—just get the right support

🕰️ Episode Breakdown
00:00 – Opening & course creation challenge invite
03:00 – Meet Alyssa Avant and how she helps mission-driven leaders
06:00 – Why good support makes all the difference
08:00 – The onboarding call: why it’s critical
11:30 – Setting up a rhythm: how weekly check-ins create peace of mind
15:00 – Email, text, Zoom: using the right tool for the right moment
21:00 – Alyssa’s favorite tools: HoneyBook, Asana, SOPs
25:00 – Real-life lessons and communication turnarounds
27:00 – Where to find Alyssa and how to get her help

🔗 Resources Mentioned:

AlyssaAvantandCompany.com

Alyssa’s Podcast: Christian Business Advantage

FREE Challenge: The Therapist’s Chair to Course Challenge April 14th - April 18th

Enjoy the show? Record a Short Intro
You can record a quick 30–60 second intro using this link:  Record Your Memo Here. If you don't have a podcast or program to promote, mention your favorite episode or something you like about the show. Thanks!