In this REWIND episode, just in time for OEP, we discuss:

Maximizing Opportunities During OEP

The Open Enrollment Period (OEP) is a critical time for brokers to secure and nurture their client relationships. As discussed in the latest episode of the Insurance Business Babes Podcast, there are several strategic approaches agents can take to optimize their success during this period.

The Power of Proactive Outreach

Susan Sutton emphasizes the importance of proactive communication with clients. Initiating follow-up calls at ten, thirty, and sixty-day intervals can help brokers ensure that clients have received and activated their benefits. Regular check-ins serve not only to resolve any issues promptly but also to solidify the broker-client relationship, reducing the likelihood of clients straying to other agents.

Cross-Selling and Client Engagement

Joanna Wyckoff shares effective strategies for keeping clients engaged and increasing client retention through cross-selling. Offering ancillary products such as hospital indemnity, cancer, or dental plans can provide additional value to clients, making them less likely to switch agents. Joanna highlights the importance of revisiting ancillary product offerings if they were not thoroughly addressed during the AEP due to time constraints.

Creative Event Strategies

A standout moment in the podcast was Susan's insight into registering informal sales events like bingo or sip and paints. These events are perfect opportunities to subtly drop benefit information while creating an engaging environment. By registering such gatherings as informal sales events, brokers can discuss multiple carrier benefits and solidify their position as a knowledgeable resource in the clients’ minds.

Leveraging Centers of Influence

Another innovative approach discussed is partnering with centers of influence for non-client appreciation events. These events can foster strong referral relationships and expand an agent's network without the constraints of sales event regulations. Cosponsoring with facilities like assisted living communities or businesses targeting seniors can enhance event offerings, reducing costs and bolstering community presence.

Incorporating these strategies during the OEP can position brokers to not only enhance their current client relationships but also expand their reach and influence in the insurance market.

This episode is sponsored by ⁠CertifiedMedicareAgents.com⁠. Use the coupon code BABES2024 for a free lifetime BRONZE membership.