IT Visionaries

Streamlining Corporate Governance and Affecting Social Change with Lisa Edwards, President and COO, Diligent Corporation


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The world is changing quickly, and the everyday corporate landscape is changing with it. Every company has to prove compliance with different governmental agencies, from everything from environmental reports down to payroll. That’s where Lisa Edwards the COO at Diligent, comes in, bringing her focus on using technology to improve the process for all payers. Every company has governmental rules and regulations they must follow and governmental rules to adhere to. Audits can be tedious and can take valuable time away from innovation and growth. Edwards brings incredible passion and expertise in using technology to improve the process. 

Main Takeaways

  • Adapting to global and evolving client needs: At a corporation like Diligent with branches all over the world, adapting to the different regulations of different regions, is complex and nuanced and is one of the strengths of Diligent’s work according to Edwards. The mindset of preparing for current client needs and preempting future desires continues to drive the company forward. 
  • Corporate governance to lead a wave of social change: Diligent creates a streamlined interface where departments can interact with transparency, and this has allowed for positive changes in the cooperate structure. They have created ways for companies to diversify their boardrooms which, it turns out, makes for increased profit margins as well as improved social capital. It is also preparing for a very near-future reality where a company’s environmental impact needs to be reported and monitored. 
  • Improved operations mean faster, more meaningful growth: Operations might seem like the least interesting part of a business, but a streamlined system is, according to Edwards, the key to freeing a business to fly as high as it can. Without worrying about regulatory snafus, a business can just focus on what it does best: providing the best goods and/or services to the consumer. 

IT Visionaries is brought to you by the Salesforce Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

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