Company culture is critical to the success and health of your MSP. It helps increase your employee retention rate, overall productivity, and so much more. But how do you create a strong culture? In this episode of "Sunny's Silver Linings" podcast, Pratik Roychoudhury, the President & CEO of TeamLogic IT, shares with you five ways to create a bedrock of culture. How successful are Pratik's ways? Well, in 2021 he did not lose a single team member out of its 40 employees! Enough said.

Though cyber threats are increasing and intruders are growing more sophisticated, Kevin Nejad, the CEO of Vijilan Security, believes that MSPs are doing a much better job of protecting their clients. In this episode of "Sunny's Silver Linings" podcast, Kevin not only discusses why MSPs are responding better, but also educates you on many areas of cybersecurity, from how to reduce dwell time to the vital questions you must ask when looking to partner with a third-party security vendor. Cybersecurity never sounded so good!

Are you looking to unleash your inner hero? In part two of Kevin Brown's "Unleashing Your Hero" podcast with Sunny's Silver Linings, he shares with us how starting with changing yourself first can lead to great results, the greatest lessons he's learned along the way, and which parts of his brand new book "Unleashing Your Hero" were the most fun and the most difficult to write. Learn how to be a hero in your personal AND professional life. No cape required!

Are you looking to unleash your inner hero? In part one of this two-part Sunny's Silver Linings podcast, Kevin Brown, author of "Unleashing Your Hero", shares with us how one connection he made changed his life for the better, why being of service to others is critical for being the best version of yourself, and why everyone in your business is responsible for creating a great company culture. Learn how to be a hero in your personal AND professional life. No cape required!

In the second half of a two-part podcast, Jack Daly, the best professional sales trainer in America, shares his four keys to a strong culture, effective workplace communications, and ways to empower your employees. Don't miss this final episode with an amazingly driven and successful individual as Jack speaks from his decades of personal and professional experience to help you and your team grow and achieve a life that you design.

How much time have you spent designing your life? Probably not much. But Jack Daly has, and he's sharing the results he's experienced by living a life by design. In Part 1 of this two-part Sunny's Silver Linings episode, the best professional sales trainer in America explains how his intentional designing began when he was a teenager, the childhood lessons he learned, and why you need a Board of Directors for your life – not your business. You'll truly enjoy this chat with a one-of-a-kind, driven, and very successful man.

The biggest business challenge for 2022 will regard people – the employees who make your business tick. But with the employment landscape changing drastically amid The Great Resignation, how do you retain your team – especially the "stars" – to save you time, money, and keep your operations running smoothly and profitably? This Sunny's Silver Linings podcast covers many critical areas and solutions addressed by IT By Design's Team GPS, an innovative employee/client engagement platform. Learn how it can measure a team member's job satisfaction and performance, recognize and reward them for a job well done, and provide other ways to prevent them from seeking greener pastures.

With the Great Resignation, talent is extremely difficult for employers to find. But from an employee perspective, opportunities are endless because today's workplace no longer has borders. In this podcast, you'll hear from Todd Billiar, Director of Channel Partnerships for IT By Design and a 20-year MSP industry veteran, as he and Sunny explore the challenge of hiring and retaining MSP talent. Learn what employees want in a career and how remote workers can prove beneficial to your workplace.

To become a successful MSP owner, you must be sales driven. That ardent belief comes from Robin Robins, the CEO of Technology Marketing Toolkit, in Part 2 of this podcast. Robin shares the four actions you must take to develop a strong foundation for your organization, as well as the five most essential marketing steps you must take if you're a small MSP. Robin's extensive work with many MSPs shines brightly here as she guides you to be the sales-driven CEO that you need to be. If you're not, her brutal honesty just might be the kick in the butt you need to get you there.

You hear many MSPs talk about culture in their workplaces, but some "walk the walk" better than others. Kevin Blake, the President of ICS, is one who definitely walks the walk. In this episode of Sunny's Silver Linings, he shares his strong belief in culture and why he invests so heavily in it and his people. He also talks about how he successfully carries that culture to other companies after he closes an M&A deal – of which he's done six to date. If you want to learn some vital lessons about culture from an MSP owner who's truly passionate about this important topic, Kevin's your go-to guy.