Work from home vs. Hybrid? Full-time in-house vs. work from home? Every business is asking these same questions. Adam Slutskin, the co-founder of Password Boss/AutoElevate, included. He shares with you his experience struggling with these questions. He offers effective strategies to help your company go from work-from-home back to the hybrid workplace, dealing with remote hires who were hired during the pandemic but live too far to travel to the office, and ways to engage those team members to give them a better work experience. Whether you're in your office or at home, Adam's experiences are sure to help you. At IT By Design, our talent solutions are custom-built for MSPs by an #MSP. Visit us online today to learn more using the helpful links below.

What's the hottest topic in the MSP industry today? Talent, of course! The tough-to-get and tough-to-retain issue that plagues our industry is covered thoroughly in this podcast thanks to Kendra Lee, President of The KLA Group. She'll share with you the most common mistakes MSPs make regarding hiring and onboarding top sales talent, how to retain top team players, onboarding tips, and the greatest lesson she's learned in the sales onboarding process. Kendra's insights are the perfect antidote for your sales talent pain points.

If cybersecurity threats are keeping you awake every night, then listen to Ben Jenkins, the Director of Cybersecurity for ThreatLocker. In this "Sunny Silver Linings" podcast, he shares his views regarding zero trust, including his definition of it, the critical pieces that MSPs should be paying attention to in order to attain it, and the biggest challenges MSPs are facing regarding it. Ben might just have the answers to help you sleep better at night.

What lessons can a former high school math teacher share to help you improve your customer experience? Find out in Part 1 of a two-part podcast with Marnie Stockman, the CEO of Lifecycle Insights, as she gives you a crash course in what she calls "customer success". She'll teach you her definition of it, her equation to effectively address it, and how to scale without adding too many team members. Sit up straight and learn from a top channel leader!

How has security in the MSP industry changed over the past five years and how must your business incorporate it to compete and survive? Find out from a true channel veteran, Wes Spencer, angel investor, advisor, and cybersecurity expert. Wes leverages his deep knowledge of security to tell you why it's critical for you to make this a part of your MSP and how to do it. This is a crash course in the history and future of cybersecurity.

How has security in the MSP industry changed over the past five years and how must your business incorporate it to compete and survive? Find out from a true channel veteran, Wes Spencer, angel investor, advisor, and cybersecurity expert. Wes leverages his deep knowledge of security to tell you why it's critical for you to make this a part of your MSP and how to do it. This is a crash course in the history and future of cybersecurity.

What are the biggest growth barriers for MSPs today? Find out in this new episode of Sunny's Silver Linings featuring Robert DeMarzo, Vice President of Channel Futures. Bob lists those barriers, how to address them, and shares how MSPs can maintain their momentum in today's channel. You'll learn plenty from a guy who's at the center of channel trends and the overall MSP ecosystem.

You may know the importance of values in your personal life, but are you making them as important in your MSP business as well? In this podcast, Dr. Mandeep Rai Dhillion, best-selling author of The Values Compass: What 101 Countries Teach Us About Purpose, Life and Leadership, shares her inspiration for writing the book, why MSPs who actively choose their core values are in a more powerful position than those who do not, and how knowing your company's values and those of your team members greatly benefits your internal culture. Enjoy this valuable talk about values!

Arlin Sorensen has spent 40 years in the Tech/MSP channel, so he has a lot of great insights to share in this "Sunny Silver Linings" podcast. He offers his own perspectives on remote versus hybrid work, tools leaders can use for strategic planning, and tells you the greatest lesson he's learned in attracting and retaining talent. This episode gives you some valuable tips that you can immediately adopt for your business. So take advantage of Arlin's four decades of channel wisdom!

What can you do to strengthen your MSP's company culture enough to defeat The Great Resignation and retain your talent? That's the big question addressed in Part 1 of this two-part "Sunny's Silver Linings" podcast featuring Larry Little, the CEO of the Eagle Center for Leadership. Larry shares with you his best practices for retaining your current team members, and he'll address other vital questions, like "What is it that you can do to engage your employees at a deeper level?" and "How do you get your talent to believe in who your MSP is as an organization?" If you don't have the answers to these important questions, Larry will help you get them!